Greyhound Lines Jobs (2)

The Dispatcher will work closely with Company leadership and field operations to ensure resource demands are met. This mission critical role will receive and dispatch calls from Drivers and field management, handle all incident and collision reports, and use problem-solving skills to resolve capacity issues as they arise.

Key Duties

• Adjust operational plans by assigning Drivers to open schedules and transitioning Drivers to different locations, ensuring that the number of available coaches meets the schedule demand
• Receive all incoming incident and collision calls, complete the necessary reports and communicate to appropriate personnel
• Document and report on the status of schedules and operational capacity in assigned geographical area for the future 12-24 hours
• Utilize active listening skills and exercise considerable diplomacy to establish and maintain good working relationships with internal and external customers and Company departments
• Keep track of DOT and FMCSA regulations and understand union Collective Bargaining Agreements to ensure compliance with Driver operations

Qualifications

• High School Diploma (Required)
• College Degree (Preferred)
• 1 year of customer service experience
• Must be willing and available to work a variety of shifts in a mission critical 24 / 7 environment, including nights, weekends, and holidays

Skills

• Excellent verbal and written communication skills
• Ability to make quick decisions and solve problems
• Proficiency in MS Suite : Outlook, Excel, Word, and Teams
• Thorough knowledge of United States geography
• Ability to work independently with little supervision and prioritize multiple tasks

Under general supervision, this position performs work required to clean Greyhound buses.

RESPONSIBILITIES :

• Clean bus exterior with pressure washer or other equipment provided. May include scrubbing, washing with water and cleaning agents, sweeping and waxing, and dumping waste tanks
• Clean bus interior and lavatory. May include scrubbing, washing with water and cleaning agents, sweeping and waxing, and dumping waste tanks
• Sweep and mop baggage compartments. Requirements : Using arms in a back and forth motion and up and down while bending and leaning over, lifting up to 10 lbs. walking and standing
• Perform minor repairs that can be accomplished with hand tools
• Fuel coach with diesel and DEF
• Performs any other management requests or directives as requested
• Move coaches on company property including in and out of wash bay area
• Performs any other management requests or directives as requested

QUALIFICATIONS

• High School or equivalent
• Valid driver's license required
• Must obtain certified training to drive coach from driver instruction or qualified trainer
• Understand and carry out both written and oral instructions
• Must be able to work shift work to include evenings, weekends and holidays
• Reporting to work mentally and physically fit to perform safely, responsibly, productively and reliably.
• Able to lift 15 lbs. or more.
• Perform physical labor to include lifting, pulling, bending, twisting, stooping, reaching, stretching and working for long period standing or walking, climbing up and down 4 step.
• Properly select, mix and apply cleaning agents appropriate to the task. Work with and without direct supervision.
• Maintain cooperative working relationships through the use of courtesy and respect with others.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Sitting (none). Standing (6-8 hours). Walking (6-8 hours). Lifting (11-20 lbs). Carrying (11-20 lbs). Pushing (1-10 lbs.

Pulling (1-10 lbs.) Bending (frequent), stooping (occasional), Crawling (not required), kneeling (occasional), climbing (occasional), reaching (frequent), hearing (continuous), talking (occasional), seeing (continuous), driving (occasional).