Green Solution Jobs (9)

Reports to : General Manager;

Position Overview : The Supervisor, Retail Operations (the Supervisor) is responsible for assisting the Manager with interfacing, consulting with qualified patient and caregiver and administering approved medical marijuana products.

The Supervisor oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking and inventory control as directed by the Manager.

Pay : $19.00 +Benefits+ Tips

Schedule : Full time / including weekends

Major Areas of Responsibility include :

• The Supervisor, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the Manager and as directed.
• The Supervisor, Retail Operations provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
• The Supervisor, Retail Operations manages patient specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.
• As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.
• The Supervisor, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, as well as overall compliance with HIPAA.
• This position acts as a liaison internally between all staff, dispensary management team and the Manager, and externally between the Dispensing Facility and law enforcement, Commissioner of Health, and the local community.
• Directs and monitors department managers to accomplish goals of the plan, consistent with established and safety procedures.
• Establishes methods to follows the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
• Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events and product recall.
• This position is responsible for assisting with implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of, storage, delivery, transporting, and distribution.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
• Implement HR policies and programs in support of company initiatives. Direct all compliance efforts for the company to minimize risk.
• Ensure job descriptions for all positions are accurate and current.
• Conduct investigations; respond to unemployment claims, EEOC, DOL, and / or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints.

Settle grievances in coordination with Senior Counsel.

• Conduct exit interviews analyze data and make recommendations to the management team for corrective action and continuous improvement.
• Create organizational development and employee training programs.
• Conduct performance reviews with department managers & monitor employee productivity, attitudes, and performance results.
• Implement HR related software systems in collaboration with IT Partners.
• Recruit and retain top quality staff for each department; conduct interviews.
• Manage talent acquisition and workforce management plan.
• Build a quality assurance program that is tied to performance review process.
• Develop progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance.

Manage leave administration practices.

• Maintain excellent facilities conducive to enhancing employee productivity.
• Provide company-wide communication & manage change.
• Ensure employee safety, wellness, and health & welfare.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• All applicants must be at least 21 years of age.
• MED Badge
• Possession of a bachelor’s degree or 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.
• Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.
• Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention and product diversion.
• Demonstrated management and leadership skills in a high growth environment are preferred.
• Operations management to include production oversight and accountability.
• Excellent and effective consulting skills.
• Strong conflict management skills.
• Strong interpersonal and negotiation skills.
• Solid business acumen, management reporting, and problem-solving skills.
• Exceptional interpersonal skills, including listening, coaching & training.
• Strong leadership, project management & time management skills.
• Excellent written, verbal and non-verbal communication skills.
• Ability to develop strong relationships and experience working with senior level executives.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
• Implement HR policies and programs in support of company initiatives. Direct all compliance efforts for the company to minimize risk.
• Ensure job descriptions for all positions are accurate and current.
• Conduct investigations; respond to unemployment claims, EEOC, DOL, and / or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints.

Settle grievances in coordination with Senior Counsel.

• Conduct exit interviews analyze data and make recommendations to the management team for corrective action and continuous improvement.
• Create organizational development and employee training programs.
• Conduct performance reviews with department managers & monitor employee productivity, attitudes, and performance results.
• Implement HR related software systems in collaboration with IT Partners.
• Recruit and retain top quality staff for each department; conduct interviews. Manage talent acquisition and workforce management plan.
• Build a quality assurance program that is tied to performance review process.
• Develop progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance.

Manage leave administration practices.

• Maintain excellent facilities conducive to enhancing employee productivity.
• Provide company-wide communication & manage change.
• Ensure employee safety, wellness, and health & welfare

Travel % : 0

FLSA status : Non-exempt

Additional Abilities Required : While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Work Environment :

Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.

Business travel may provide for varying degrees of change in work environment. The noise level in the work environment is usually moderate.

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD.

Reports to : General Manager

Position Overview : Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs.

Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

Pay : $17.50 + Tips+ Benefits

Schedule : Part time / including weekends

Major Areas of Responsibility include : .

• Confirms patient purchase limits prior to admission intothe consultation area and informs the appropriate pharmacist of such limits.
• Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of an MMJ database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all Columbia Care products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• Must be at least 21 years of age
• Two years of direct customer service experience required.
• MED Badge
• Retail experience a strong plus
• Experience with Point-of-Sales systems
• Understanding of and experience with Windows Operating System and Microsoft Outlook

Travel % : 0

FLSA status : Non-exempt Additional Abilities Required :

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD.

Reports to : General Manager

Position Overview : Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs.

Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

Pay : $17.50 + Tips+Benefits

Schedule : Part time / including weekends

Major Areas of Responsibility include : .

• Confirms patient purchase limits prior to admission intothe consultation area and informs the appropriate pharmacist of such limits.
• Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of an MMJ database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all Columbia Care products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• Must be at least 21 years of age
• Two years of direct customer service experience required.
• MED Badge
• Retail experience a strong plus
• Experience with Point-of-Sales systems
• Understanding of and experience with Windows Operating System and Microsoft Outlook

Travel % : 0

FLSA status : Non-exempt Additional Abilities Required :

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD.

Job description

Classification : Non-exempt

Status : Part-time

Summary / Objective : To provide safe, timely and efficient delivery of cannabis products to retail clients in a highly professional and engaging manner.

This position is accountable for executing initiatives that achieve all customer service goals at Project Cannabis and is responsible for complying with all policies and procedures, compliance regulations, and all other operational objectives of the business.

This position is also responsible for executing visual standards, presentation requirements, meeting customer needs and product performance.

Essential Functions :

• Loads, transports and delivers items to clients or businesses in a safe, timely manner
• Driving / delivery of products to California Licensed Cannabis Retailers / Distributors
• Adheres to assigned routes and follows time schedules
• Abides by all transportation laws and maintains a safe driving record
• Verify product deliveries against manifest / invoice to ensure accuracy
• Provide first class delivery service that drives new business and contributes to online profitability.
• Packaging and Quality Assurance
• Must comply with all legal and company regulations for working in the industry
• Promote a culture of teamwork by working alongside the Budtenders, Leads and Management team
• Implement an elevated customer experience that drives repeat business through customer and associate engagement.
• Maintains knowledge level of store inventory / products
• Effectively utilizes POS system; enters required data accurately
• Daily store maintenance / clean-up duties as assigned
• Assist with ingestion, inventory placement and proper labeling of inventory deliveries.
• Execute high customer experience standards, and customer engagement through strong sales techniques and product knowledge.
• Drive repeat business through strong local grass roots networking, customer data capture and our loyalty program.
• Effectively executes the duties of Budtender during delivery down-times.
• Other duties as assigned.

Competencies :

• Attention to detail
• Ethical conduct
• Organizational skills
• Time management
• Dynamic interpersonal and communication skills
• A highly self-motivated individual
• Ethical conduct
• Skilled driver with the ability to practice safe driving.

Supervisory Responsibility : None

Travel : This position requires local travel in a motor vehicle.

Required Education and Experience :

• Valid CA Driver License with clean DMV record
• A vehicle, registered to you, to be used for deliveries
• Delivery-specific car insurance in your name that is state-compliant and specifically covers the delivery of cannabis
• Excellent customer relations skills
• Ability to perform repetitive tasks for extended periods of time
• Comfortable in a fast-paced environment
• Intermediate-level math skills.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

Job Type : Part-time

Pay : $15.50 per hour

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD.

Reports to : Manager, Retail Operations

Position Overview :

Retail Associates provide guidance and education to each patient with medical cannabis needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

The Sales Associate may hold a state designation as the manager on duty, key holder or agent in charge.

Major Areas of Responsibility include :

• Ensures all intake forms and other paperwork is properly completed and filed correctly,then enters all appropriate information in the system for future reference.
• Confirms patient purchase limits prior to admission into the consultation area andinforms the appropriate pharmacist of such limits.
• Provide Exceptional Customer Care by promoting and maintaining positive customerrelations.
• Respond to calls or emails from customers requesting product, training, and generalinformation.
• Management of patient records through the use of Biotrack.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all Columbia Care products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• Must be at least 21 years of age.
• Associates or bachelor’s degree preferred.
• At least 1 year of direct customer service experience required.
• Retail experience preferred.
• Experience as a key holder / lead preferred.
• Experience with Point-of-Sales systems.
• Understanding of and experience with Windows Operating System, Microsoft Outlook.

Travel % : 0

FLSA status : Non-exempt

Additional Abilities Required :

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care Inc. :

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD.

Position Overview :

Under general supervision, Retail Associates provide guidance and education to each patient with medical marijuana needs.

Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

Status : Full time

Major Areas of Responsibility include :

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference
• Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits
• Provide Exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of an MMJ database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all Columbia Care products
• Build and maintain a high level of integrity and trust for specific products

Minimum Qualifications (Skills, Knowledge & Abilities) :

• Must be at least 21 years of age
• WEEDEND AVAILABILITY is required
• Two years of direct customer service experience required.
• Retail experience a strong plus
• Experience with Point-of-Sales systems
• Understanding of and experience with Windows Operating System and Microsoft Outlook

Travel % : 0

FLSA status : Non-exempt

Additional Abilities Required :

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 131 facilities including 99 dispensaries and 32 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original multi-state providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Press, Amber and Platinum Label CBD.

Position Overview :

Under general supervision, the Sales Associate, Senior provides guidance and education to each customer regarding their individual marijuana needs.

The Sales Associate, Senior assists every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

In adult-use markets, the Sales Associate, Senior is expected to provide excellent customer care and support the Company’s core values and culture.

The Sales Associate, Senior works closely and collaboratively with the dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving.

The Sales Associate, Senior may hold a state designation as the manager on duty, key holder or agent in charge.

Major Areas of Responsibility include :

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in the system for future reference.
• Confirms patient purchase limits prior to admission into the consultation area and dispensary.
• Provide exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of company and state databases.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• Must be at least 21 years of age.
• Associates or bachelor’s degree preferred.
• 4 years of direct customer service experience required.
• Retail experience preferred.
• Experience as a key holder / lead preferred.
• Experience with Point-of-Sales systems.
• Understanding of and experience with Windows Operating System, Microsoft Outlook.

Travel % : 0

FLSA status : Non-exempt

Additional Abilities Required :

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 131 facilities including 99 dispensaries and 32 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original multi-state providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Press, Amber and Platinum Label CBD.

Reports to : Transport Supervisor or Facility Operations Manager

Position Overview : The Delivery Technician provides transportation and security support to our manufacturing operation and ensures that Columbia Care products make it from each site in a timely and safe manner.

Imperative to the success of this role is working as a collaborative member of the team, as well as the ability to deliver results in a fast-paced environment where systems and processes are continuously evolving.

Major Areas of Responsibility include :

• Audit and reconcile the delivery manifest, ensuring specifications, quantity, and quality or orders are correct.
• Drive between manufacturing facility and multiple dispensary locations on a regular basis.
• Identify and resolve discrepancies.
• Ensure compliance delivery standards are met for each transport in accordance with State regulations.
• Validate the accuracy of each delivery and ensure deliveries are made using controlled methods.
• Assist in Production department when not making deliveries.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• All applicants must be at least 21 years of age.
• 2+ years previous security work history / background.
• 1+ years driving experience.
• Holds a valid unrestricted state driver’s license.
• Maintain an insurable and a safe driving record.
• Must be detail oriented, computer literate with above average math skills.
• Some weekends required as needed.

Pay Rate : $17.00 / HR

Travel % : 75

FLSA status : Non-exempt

Additional Abilities Required :

The job requires physical activity, including prolonged standing, repetitive bending, climbing, and lifting or moving up to 10 pounds (or more with a coworker).

Good visual acuity, hand-eye coordination, manual dexterity, and ability to perform repetitive motions with accuracy is required.

The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position

About Columbia Care :

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of medical and adult use cannabis products and related services with licenses in 18 US jurisdictions and the EU.

Columbia Care currently operates 122 facilities including 92 dispensaries and 30 cultivation and manufacturing facilities.

Columbia Care is one of the original providers of medical cannabis in the United States, and continues to deliver industry-leading products and services.

The company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

Through its dispensary network, the company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, Classix, Plant Sugar, Press, Amber and Platinum Label CBD.

Columbia Care is known for setting the standard for compassion, professionalism, quality, care, and innovation in the rapidly expanding cannabis industry.

Reports to : Retail Operations Manager and Retail Operations Supervisor

Position Overview : Under general supervision, Retail Associates provide guidance and education to each patient with medical marijuana needs.

Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

Major Areas of Responsibility include :

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
• Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
• Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of an MMJ database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all Patriot Care products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities) :

• Must be at least 21 years of age.
• Two years of direct customer service experience required.
• Retail experience a strong plus.
• Experience with Point-of-Sales systems.
• Understanding of and experience with Windows Operating System and Microsoft Outlook.

Travel % : 0

FLSA status : Non-exempt

Additional Abilities Required :

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).

Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note : Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time.

Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.

S. jurisdictions and the EU. Columbia Care operates 131 facilities including 99 dispensaries and 32 cultivation and manufacturing facilities, including those under development.

Columbia Care is one of the original multi-state providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Press, Amber and Platinum Label CBD.