GoHealth Urgent Care Jobs (2)

Position Summary :

The Team Leader is responsible for providing guidance, instruction, direction and leadership to assigned centers and staff.

The Team Leader will provide administrative support and coordinate daily staff activities to ensure efficient operation of GoHealth Urgent Care Centers.

In a collaborative manner, the Team Leader Medical Assistant will provide support to Medical Providers, Medical Assistants and patients through a variety of tasks related to patient care management, organization and communication.

The Team Leader completes all activities accurately, with high quality and in a timely manner while living our vision and mission to provide Unparalleled Experiences and GO above and beyond for our customers, team members, partners and communities by ensuring that their experience is effortless, personal and connected.

Job Requirements

Education

• High School Diploma required
• Graduate of an Accredited Medical Assisting Program required

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses / Certifications

One of the following certifications is required (or must obtain within 15 months of hire) : CMA- Certified Medical Assistant(verified through AAMA, American Association of Medical Assistants)RMA- Registered Medical Assistant(verified through AMT, American Medical Technologists)NCMA- National Certified Medical Association(verified through NCCT, National Center for Competency Testing)ABR-OE- Assessment-Based Recognition in Order Entry(verified through AAMA, American Association of Medical Assistants

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural / social difference

Core Competencies : Collaboration :

Collaboration :

• Support one another and partner as a team
• Actively listen, seek feedback and check for understanding
• Be a servant leader to our customers, team members, partners and communities
• Don’t assume that you always have the right answer
• Create shared success by leveraging the strengths of the entire team

Innovation :

• Embrace new ideas, processes and tools
• Challenge the status quo
• Creatively solve problems
• Strive for continuous improvement
• Test, assess, adjust and learn

Diversity and Inclusion :

• Assume positive intent
• Recognize, value and celebrate our differences
• Respect, connect with and learn from each other
• Actively engage others’ strengths and talents, especially when they are different than your own
• Act, think and listen without bias or prejudice

Courage and Integrity :

• Do the right thing, especially when it is more difficult
• Commit to organizational transparency
• Promote the truth, even when it is unpopular or controversial
• Be ethical, fair and authentic
• Share new ideas with conviction

Accountability :

• Take the initiative and seek more responsibility
• Be specific, objective and actionable
• Possess a bias towards action
• Deliver on time
• Drive results

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives.

Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

Following are the essential functions of the job.

• Support Team Members and Business Operations
• First level of approval for orders in Coupa for their locations for orders >

$500; Final approver for orders

For applicants in California, please review our California Consumer Privacy Statement

About GoHealth Urgent Care

GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland / Vancouver, Texas and Virginia.

And all of these positions have one thing in common : flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations.

With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.

Remote positions are also available.

Position Summary :

Job Title : Medical Scribe

Pay : $18.50-$26.75 (Based on experience)

FT (30+hours) Benefits :

• Comprehensive Medical, Dental and Vision Insurance
• Disability Insurance
• Life insurance
• 401K
• Flexible Schedules
• Paid Time off
• Paid Training

The salary range and / or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future.

When determining a team member’s base salary and / or hourly rate, several factors may be considered as applicable (e.g.

location, years of relevant experience, education, credentials, budgets, and internal equity)

EXCELLENT BONUS PROGRAM : Quarterly target bonus of up to 5% based on the customer satisfaction scores of your locations.

AND up to $450 per month for a productivity bonus if certain center metrics are met.

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

GoHealth Urgent Care operates urgent care centers in the New York, Portland, OR, and now San Francisco, CA metropolitan areas, with plans for additional expansion in multiple markets.

Seeking motivated and friendly Medical Scribe in our rapidly growing centers in New York. Our employees are our front line;

for patient care, beginning the moment a patient walks through our door. GoHealth Scribes will be working hand-in-hand with our MD, NP, and PA providers.

Job Duties :

• Transcribe medical charting for Providers.
• Assist in fundamental clinical care including Point of Care (POC) testing, intake of vitals and other procedures.
• Assist in coordinating patient triage and overall workflow.
• Maintain medical records, lab results, imaging reports in accurate manner in EHR.
• Manage faxing and referral process.

Skills Required :

• Previous use of EMR
• Medical Terminology
• Type 60+ words per minute

EMT Or Med School Students Preferred But Not Required

Education

High School Diploma required

Work Experience

• Medical Scribe experience preferred
• Medical Assistant experience preferred
• Experience in an Urgent Care environment preferred

Required Licenses / Certifications

Certification and / or licensure to meet Order Entry requirements through one (1) of the following : Medical Assistant Certification (CCMA, CMA, NCMA or RMA.

Computerized Physician Order Entry (CPOE) CertificationCertified Medical Scribe Specialist (CMSS) CertificationHealthcare Professional Licensure including but not limited to EMT, ARRT, RN, LPN, etc.

Additional Knowledge, Skills and Abilities Required

• Keyboard proficiency
• Experience using Electronic Health Records
• Knowledge of medical terminology
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills

Core Competencies :

• Collaboration : Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation : Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion : Fosters diversity and inclusion, to be able to better understand team members, our customers and partners.

Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.

Integrity : Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business.

Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.

Accountability : Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status.

The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California, please review our California Consumer Privacy Statement

About GoHealth Urgent Care

GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland / Vancouver, Texas and Virginia.

And all of these positions have one thing in common : flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations.

With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.

Remote positions are also available.