Bartender
Glorioso’s Italian Market is a 77-year-old, well-established family Italian grocery store located on the lower East Side of Milwaukee, Wisconsin.
The store is primarily an Italian Grocery and Delicatessen with a reputation for Italian and Specialty Foods that reaches from coast to coast.
The store includes Milwaukee's #1 delicatessen, prepared fresh-to-go foods, catering, coffee service, bakery, cheese, wine, and spirits.
State of Wisconsin "Family Business of the Year" Recipient
Annual winners for Best in Milwaukee in an unprecedented four categories : Best Deli, Best Ethnic Grocery Store, Best Specialty Grocery Store, and Best Gelato from the Shepard Express.
We also have won Best Of awards from Milwaukee Magazine and On Milwaukee.
Glorioso's Appetito / Sage Harvest is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
Appetito / Sage Harvest will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
This job description represents a job summary, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.
The job holder's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, may be part of the job.
This job description Is not an employment agreement or contract. Glorioso’s Appetito / Sage Harvest has the exclusive right to alter this job description at any time without notice.
The Appetito / Sage Harvest Bartender will contribute to the success of Appetito / Sage Harvest by engaging and serving customers during culinary classes and private events.
We seek someone with excellent communication skills and a friendly personality to support the Culinary and Events team. The bartender reports to the Appetito / Sage Harvest Manager.
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Process payment from customers
- Clean glasses and bar utensils
- Ensure that the bar is wiped down and kept tidy throughout the shift
- Make suggestions based on customer tastes and preferences
- Record and balance cash receipts and prepare cash deposits
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
- Come to work prepared and energized upon arrival
- Complete the bar checklist before and after class
- Stock the bar with necessary produce and other ingredients before the bar opening
- Greet customers with enthusiasm and a smile when they approach the bar
- Have a sound understanding of each cocktail, beer, wine, and liquor offered at Appetito / Sage Harvest
- Familiarity and communication of the Glorioso’s story and background behind Appetito & Sage Harvest
- Strong communication skills with management and staff
- Communicate with beverage reps, customers, and Glorioso’s Italian Market beverage department manager
- Place wine, beer, and spirit orders on time each week
- Consistently measure cocktail ingredients and wine pours for customers
- Assist in clearing tables and glasses when customers are finished eating after cooking classes and private events
- Assist in washing dishes, glassware in particular, during and after cooking classes and private events
- Aid kitchen assistants and chefs as needed
- Accurately record time worked
Essential Functions
- Ability to communicate verbally and work cooperatively with team members and customers.
- Ability to remain stationary for up to 3 hours at a time.
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to demonstrate, retrieve and / or replenish merchandise and / or equipment.
- Ability to work a varied schedule including nights and weekends, as business dictates.
- Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse to accomplish work.
- Regular and predictable attendance.
- Ability to lift and / or move merchandise and / or equipment weighing up to 35 lbs.
- Valid Bartender license (preferred or able to obtain immediately).
- Must be at least 21 years old.
- Customer service experience.