Sales Associate
ABOUT THE ORGANIZATION
We hand-blow glass with color and light for people who love to give kindness.
glassybaby began in 2001, when Lee Rhodes dropped a candle into a colored glass votive after being sick from cancer. The calming light gave her peace, and a flicker of hope.
This hope helped her to heal, and inspired a mission and business devoted to providing the same hope and healing to people, animals and the planet.
glassybaby values
Giving
The reason glassybaby exists is to give.
Family
We are a community of kindness. everyone is welcome. just bring a story.
Downright Uplifting
Each votive with a motive is to lift spirits and spread hope.
Sustainability
Our handblown glass products are made from the earth, and we are committed to protecting it.
We love dogs
Dogs don't judge, and neither do we, for goodness sake
CATEGORY Retail
POSITION Sales Associate
Description
The primary duty of a Sales Associate is to promote a company's products or services through excellent customer service. They welcome customers, guide them through the products, answer questions and make sure guests have a pleasant experience.
Some common responsibilities of a Sales Associate include the following :
Salary : 18.69
Postion : Part-time, includes weekends
Essential Functions :
- Sell glassybaby and accessories in retail store to achieve store sales goals and promote the glassybaby brand.
- Maintain storefront to glassybaby standards
- Package glassybaby / rockers / drinkers.
- Provide excellent customer service by and in person
- Operate Point of Sale software
- Ask each customer for a name + email to enter into the POS for every transaction.
- Ensure glassybaby is lit at all times in the stores.
- Promote events (in-store and out) and other glassybaby services and promotions.
- Foster customer partnerships through sharing stories, signing up for email updates, participating in promotions, community outreach, and goodwill, in order to spread brand-awareness and increase sales.
- Inventory management - exchanges, accurately put in correct information into POS, and help with inventory monthly inventory when asked, daily cycle counts.
- Communicate with stores manager and other sale associate about customer inquiries as needed.
- Act as an amiable, informed, and helpful representative of glassybaby.
- share glassybaby giving
- $3 of every glassybaby goes back to the glassybaby foundation giving arm of glassybaby
- how much glassybaby has given back $13,000,000 + counting
- share who are monthly, quarterly partners are
- talk about baby grants
- All other duties as assigned.
- At glassybaby events :
- great + acknowledge each guest.
- Promote and sell products.
- Provide excellent customer service.
- share giving message.
- Act as an amiable, informed, and helpful representative of glassybaby.
- Ensure that event leaves customers excited about the company, the product, the facility, and the quality of the glassybaby team.
- Act as a backup to the events staff if needed during events.
- stores with hotshops
- share the glass blowing process.
- know daily what the glass blowers are making + share with customers.
- put out glassybaby with names for glass blowers to know what they are making daily.
- maintain a clean space for customers
PM21
Measurements of Performance (ongoing) :
- Work as a proactive, supportive, self-directed team member, upholding a positive attitude and setting a good example at all times.
- Encourage a supportive work environment for all employees.
- Efficient, friendly customer service.
- Excellent at promoting the glassybaby brand and customer & business partnerships.
- Knowledgeable of our mission, how glassybaby are made, and our giving programs / mission.
- Happy, satisfied customers.
- Store meets monthly sales goals.
POSITION REQUIREMENTS
Qualifications :
- High School diploma, equivalent or enrollment preferred.
- Customer service experience preferred.
- Luxury brand sales experience preferred.
- Working knowledge of POS payment systems.
- Experience with is, iPads, and Microsoft Outlook preferred.
- Excellent sales and communication skills.
Physical Demands :
Ability to lift up to 35 pounds. Ability to use step ladder. Frequent sitting and standing and occasional walking. Must be able to speak and hear well enough to conduct conversations.
Vision abilities including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to work in an environment where noise level is usually moderate. Regular use of hands to finger, handle, or feel;
must be able to reach with hands and arms.
Benefits :
- WA sick time
- 401K Employee Contribution
- Employee Assistance Program (counseling & referrals on everything from financial to mental health needs)
glassybaby, llc expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of glassybaby employees to perform their job duties may result in discipline up to and including discharge.
FULL-TIME / PART-TIME Part-Time
EXEMPT / NON-EXEMPT Non-Exempt
NUMBER OF OPENINGS 1
LOCATION Seattle
EOE STATEMENT
glassybaby provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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