Call Center Representative
About UsData Comm Cycle is a cutting-edge company at the forefront of secure messaging solutions. With our cross-platform capabilities, we empower individuals and businesses to communicate seamlessly and securely across various devices and operating systems.
Data Comm is searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
ResponsibilitiesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
RequirementsHigh school degreeTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyPay : $19.
50 - $30.00 hourlyJob : Full timeBonus Points : Dental InsuranceDisability InsuranceHealth InsuranceFlexible Spending Account.
Skillset Required : CRM systems, crm - customer relationship mgmt, customer satisfaction, customer focused, customer service skill, Communication Skills, interpersonal communication skills, Document Management
Call Center Representative
About UsData Comm Cycle is a cutting-edge company at the forefront of secure messaging solutions. With our cross-platform capabilities, we empower individuals and businesses to communicate seamlessly and securely across various devices and operating systems.
Data Comm is searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
ResponsibilitiesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
RequirementsHigh school degreeTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyPay : $19.
50 - $30.00 hourlyJob : Full timeBonus Points : Dental InsuranceDisability InsuranceHealth InsuranceFlexible Spending Account.
Skillset Required : CRM systems, crm - customer relationship mgmt, customer satisfaction, customer focused, customer service skill, Communication Skills, interpersonal communication skills, Document Management
Front Desk Representative
About UsData Comm Cycle is a cutting-edge company at the forefront of secure messaging solutions. With our cross-platform capabilities, we empower individuals and businesses to communicate seamlessly and securely across various devices and operating systems.
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the face of the company for all visitors and will be responsible for the first impression we make.ResponsibilitiesGreet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages, etc.
and distribute themCheck, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsRequirementsHigh school diploma or equivalent.
Exceptional customer service skills.Excellent verbal and written communication skillsBasic computer skills.Availability to work a variable work schedule.
Pay : $17.50 - $28.00 hourlyJob : Full timeBonus Points : Dental InsuranceDisability InsuranceHealth InsuranceFlexible Spending Account.
Skillset Required : agent , English , MS Office, front desk management, Records Management, Application Management
Front Desk Representative
About UsData Comm Cycle is a cutting-edge company at the forefront of secure messaging solutions. With our cross-platform capabilities, we empower individuals and businesses to communicate seamlessly and securely across various devices and operating systems.
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the face of the company for all visitors and will be responsible for the first impression we make.ResponsibilitiesGreet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages, etc.
and distribute themCheck, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsRequirementsHigh school diploma or equivalent.
Exceptional customer service skills.Excellent verbal and written communication skillsBasic computer skills.Availability to work a variable work schedule.
Pay : $17.50 - $28.00 hourlyJob : Full timeBonus Points : Dental InsuranceDisability InsuranceHealth InsuranceFlexible Spending Account.
Skillset Required : agent , English , MS Office, front desk management, Records Management, Application Management
Entry Level Marketing Assistant
Our company is looking to hire a Entry Level Marketing Assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands.
As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies.
You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.
To be chosen for this role, you must have a Bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus.
Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.
Benefits :
- Health / Dental / Vision Insurance
- Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement
- Whole and Term Life Insurance
- Tuition Reimbursement
- Paid Time Off
- Immediate 401(k)
- Unparalleled Corporate Support
Responsibilities
- Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
- Helping identify marketing trends and key opportunities for innovation.
- Learning and working with various types of software for digital marketing.
- Working closely with the sales and marketing department.
- Creating marketing materials such as white papers, case studies, and presentations.
- Giving presentations.
- Maintaining a marketing database.
- Providing administrative support to the marketing and sales team.
- Preparing, formatting and editing a range of documents.
- Understanding company product and brand.
- General office duties.
- Creating and interpreting a variety of reports.
- Organizing market research.
- Analyzing questionnaires and other forms of feedback.
- Updating social media accounts.
Requirements
- Bachelor’s degree in marketing, business or related field.
- Administration or sales and marketing assistant experience.
- Effective written and verbal communication skills.
- A high level of attention to detail.
- Ability to work effectively within a team and independently.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Good organization skills.
- Related job and internship experience.
- Digital marketing experience.
Schedule :
- 8 hour shift
- Monday to Friday
Pay : $28.00 - $42.00 per hour