Gate Gourmet Jobs (11)

Dishroom Attendant - $20.00/hr + Flight Benefits

Gate Gourmet Denver, CO
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Starting Payrate : $ 20.00

Compensation & Competitive benefits that let you see the world :

  • Starting rate : $20 / hr
  • Flight Benefits : Employees and immediate family fly United Airlines stand-by for free (domestic and international)

Job Summary :

A Dish room attendant is responsible for washable items.

Main Duties and Responsibilities :

  • Separates washable items (trays, bowls, plates, cups, glasses, silverware, etc.).
  • Places items on the dishwasher conveyor belt to be washed.
  • Retrieves items from the belt and stowing as required, may include packing to customer diagrams
  • Follows directions.
  • Works as a member of a team.
  • Additional duties may be assigned as deemed necessary by management

Qualifications

Education :

High School Diploma or GED is preferred

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Current U.S. driver’s license

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers

Requirements of the Job :

  • Work assigned schedule which may vary and could include weekends and holidays
  • Work overtime when required
  • Arrive to work on-time
  • Comply with company policies
  • Complete paperwork and related administrative duties

Work Environment

  • Will be exposed to extreme temperature changes and noise
  • Works with chemicals and industrial cleaning materials
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better
Full-time
APPLY

Flight Finalizer- $22.00

Gate Gourmet Seattle, WA
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

A Flight Finalizer ensures that the quality and quantity of meals provided is in accordance with customer requirements and that any order changes have been fulfilled.

Main Duties and Responsibilities :

Ensures the quality and quantity of meals provided is in accordance with customer requirements

Ensures any order changes have been fulfilled

Follows directions

Works as a member of a team

Additional duties may be assigned as deemed necessary by management

Qualifications

Education :

High School diploma or GED is preferred.

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Not applicable

Language / Communication Skills :

Must be able to read and write to complete required forms

Communicate effectively with supervisors and co-workers

Requirements of the Job :

Works assigned schedule which may vary and could include weekends and holidays

Works overtime when required

Arrives to work on-time

Complies with company policies

Completes paperwork and related administrative duties

Work Environment

Handles pork, poultry, meat and fish products

Will be exposed to extreme temperature changes and noise

Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift

Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

We treat each other with respect and we act with

We communicate and keep each other informed

We put our heads together to problem solve and deliver as a team

We have for our work and we pay attention to the little details

We foster an environment of , take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Dishroom Attendant - $20.72/hr + Flight Benefits

Gate Gourmet San Francisco, CA
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary :

A Dishroom attendant is responsible for washable items.

Main Duties and Responsibilities :

  • Separates washable items (trays, bowls, plates, cups, glasses, silverware, etc.).
  • Places items on the dishwasher conveyor belt to be washed.
  • Retrieves items from the belt and stowing as required, may include packing to customer diagrams
  • Follows directions.
  • Works as a member of a team.
  • Additional duties may be assigned as deemed necessary by management

Qualifications

Education :

High School Diploma or GED is preferred

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Current U.S. driver’s license

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers

Requirements of the Job :

  • Work assigned schedule which may vary and could include weekends and holidays
  • Work overtime when required
  • Arrive to work on-time
  • Comply with company policies
  • Complete paperwork and related administrative duties

Work Environment

  • Will be exposed to extreme temperature changes and noise
  • Works with chemicals and industrial cleaning materials
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

Benefits of Joining the Gate Gourmet Team :

  • Free on-site cafeteria with hot and healthy meals
  • Free parking
  • Free uniforms and uniform laundering
  • Weekly pay with option to use paycard
  • Employee referral bonuses
  • Company sponsored $10k Life Insurance (basic and supplemental available as well)
  • Vacation and sick benefits after 1 year
  • Holiday pay after 1 year
  • Recognition program including company merchandise
  • Optional employee paid benefits include : Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability401k with up to 3% company match for most locations and employees
  • Membership in the American Airlines Credit Union
  • Employee Assistance Program
  • Discounts with T-Mobile
  • Discount program with wide variety of vendors

Union language :

Please keep in mind : Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.

Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver as a team
  • We have for our work and we pay attention to the little details
  • We foster an environment of , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Flight Coordinator $19.50/HR + Flight Benefits

Gate Gourmet New York, NY
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary :

A Coordinator coordinates meal counts with customer counts for each day’s flights.

Main Duties and Responsibilities :

  • Ensures assigned flights are reviewed with the customers’ onboard service crew.
  • If required, may also check flight inside the unit for the flight being reviewed on the field.
  • Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork.
  • Clearly communicates with the onboard service staff flight components, passenger counts, special meals, crew meals, etc.

Qualifications

Education :

High School Diploma or GED is preferred

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Current U.S. driver’s license

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers

Requirements of the Job :

  • Works assigned schedule which may vary and could include weekends and holidays
  • Works overtime when required
  • Arrives to work on-time
  • Complies with company policies
  • Completes paperwork and related administrative duties
  • This position requires a business-like appearance, friendly attitude and ability to work unsupervised in a busy airport.
  • Must have excellent attention to detail
  • Must be able to multi-task
  • Must be able to interact with customers in a professional manner

Work Environment

  • Will be exposed to extreme temperature changes and noise
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
  • Must be able to work at heights up to 25 feet or more depending upon aircraft

Additional benefits of Joining the Gate Gourmet Team :

  • Free on-site cafeteria with hot and healthy meals
  • Free parking
  • Free uniforms and uniform laundering
  • Weekly pay with option to use pay card
  • Employee referral bonuses
  • Company sponsored $10k Life Insurance (basic and supplemental available as well)
  • Vacation and sick benefits after 1 year
  • Holiday pay after 1 year
  • Recognition program including company merchandise
  • Optional employee paid benefits include :
  • Medical coverage, Dental, Vision, Flexible Spending Account-, short- and long-term disability
  • 401k with up to 3% company match for most locations and employees
  • Membership in the American Airlines Credit Union
  • Employee Assistance Program
  • Discounts with T-Mobile
  • Discount program with wide variety of vendors

Union language :

Please keep in mind : Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.

Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver as a team
  • We have for our work and we pay attention to the little details
  • We foster an environment of , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Executive Chef

Gate Gourmet Dallas, TX
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting to the General Manager of the unit, the Executive Chef, Operations is responsible for daily monitoring of the preparation of the pre-designed meals for multiple customer accounts with culinary expertise through the management of all Chefs, Sous Chefs and Cooks at the unit, and promoting and providing quality food services to airline clients.

Main Duties and Responsibilities :

  • Achieves culinary operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans;
  • implementing production, productivity, quality, and customer-service standards; serving as culinary resource to operations managers;

identifying and resolving problems; completing audits; determining system improvements; implementing change.

  • Meets culinary financial objectives by estimating requirements; assisting with menu design; anticipating and evaluating response to menu presentation;
  • scheduling expenditures; analyzing variances; initiating corrective actions; evaluating time-saving production techniques;

training others in specialty techniques.

Adheres torecipes and portion specifications as required by the customer by understanding consumer tastes and nutritional needs;

reviewing product specifications; evaluating ease of menu preparation; applying established procedures and budgetary constraints.

Oversees food preparation by consulting with the Buyer; Sous chefs, cooks, and team leaders; overseeing portion size; controlling productivity;

providing culinary leadership in areas of personal expertise; monitoring presentations, garnishments, and sauces.

Improves menu quality and consistency by analyzing food production records and menu expenses; promoting kitchen staff interest in quality improvement;

studying, evaluating, and re-designing processes; implementing changes.

Prepares menu and food preparation reports by collecting, analyzing, and summarizing food, dining, and customer data and trends.

  • Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures;
  • complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security;

reviewing and implementing accident and disaster plans.

Using menu specifications, maintains food ingredients, food preparation, and general supplies by selecting and purchasing menu ingredients;

evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls.

Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns;

maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; preparing administrative proposals to justify purchases.

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks;
  • benchmarking state-of-the-art practices; being sought for opinions as a culinary expert; contributing to professional publications;

participating in professional societies and sharing this information with direct reports.

Accomplishes culinary goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Ensures quality production standards are followed and maintained. Ensures employees adhere to HACCP, FDA and safety regulations and compliance with company policies and procedures.

Trains and monitors employees on proper work procedures and production of products to ensure maximum productivity with minimum labor and food expenses.

Assists in the development and training of cooks as required.

Prepares administrative reports as required.

Ensures maximum productivity and labor costs are maintained according to financial requirements. Monitors daily manpower planning and employee turnover.

Responsible for employee retention.

Ensures meal cycles are communicated in a timely and accurate basis. Monitor yields of products to ensure maximum usage.

Works with management staff to improve performance of the unit.

Ensures Menu presentations are properly planned, set up, and specifications reviewed to ensure compliance.

Maintains labor requirements, food costs, overtime, and all productivity requirements.

Must ensure all cooks, and Sous Chef employees have the skill and ability to perform all cooking and food preparation requirements of all the Airline Accounts serviced in the Unit.

Ensures all products are cooked at required temperature according to airline and food safety specification, etc.

Responsible for coaching, counseling and preparing corrective action for employees.

Completes all company required training including but not limited to ServSafe Sanitation Manager Certification.

Qualifications

Education :

Associate Degree or Bachelor Degree in the Culinary Arts or a related field, (formal culinary education) required or at least 4 years of experience in an Executive Chef role

Work Experience :

Minimum 10 years of experience as a Chef required

Minimum of 4 years of experience as an Executive Chef required.

Minimum of 1-3 years of supervisory experience working in a high volume, manufacturing, food production and restaurant or catering environment required.

In-flight catering experience or experience in a high-volume food service environment required.

Technical Skills : (Certification, Licenses and Registration)

Ability to cook meals according to detailed specifications.

Ability to work in a fast paced, deadline driven environment.

Must have strong and effective leadership skills, and the ability to successfully manage a staff of 2 to 3 Sous Chefs and over 20 cooks.

Current or previous labor relations experience is a plus, but not required.

Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.

Ability to train others required.

Must have the ability to give negative and positive feedback to employees on a daily basis.

Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.

Strong organizational, analytical, communication and leadership skills required.

Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.

Experience with menu design a plus

Basic computer skills required. Working knowledge of Microsoft Office products preferred

Technical Skills : (Certificates, Licenses and Registration)

ServSafe Certified preferred.

Language / Communication Skills :

Must have excellent written and oral communication skills.

Multi-lingual a plus.

Job Dimensions

Geographic Responsibility : Unit

Type of Employment : Full-Time

Travel % : Yes Up to 10%

Exemption Classification : Exempt

Internal Relationships : all internal departments

External Relationships : airline customers

Work Environment / Requirements of the Job :

Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.

In a normal production kitchen facility there may be physical discomfort due to temperature and noise.

Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.

A rotating schedule of over 55 hours per week is typical.

Budget / Revenue Responsibility : USD

Organization Structure

Direct Line Manager (Title) : Director, Assembly

Dotted Line Manager (Title, if applicable) : TBD

Number of Direct Reports : TBD

Number of Dotted Line Reports : TBD

Estimated Total Size of Team : TBD

Gate Group Competencies Required to be Successful in the Job :

Thinking Information Search and analysis & problem resolution skills

Engaging Understanding others, Team Leadership and Developing People

Inspiring Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

We treat each other with respect and we act with

We communicate and keep each other informed

We put our heads together to problem solve and deliveras a team

We have for our work and we pay attention to the little details

We foster an environment of , take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Janitor cleaner

Gate Gourmet New York, NY
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

THIS JOB IS LOCATED CLOSE TO JFK INTERNATIONAL AIRPORT IN NASSAU COUNTY

Job Summary :

A Porter is responsible for cleaning work areas, floors, walls, equipment, in and around dish room, coolers, utility area, the locker rooms / restrooms, office space area, and all transportation areas both inside and outside of the facility.

Main Duties and Responsibilities :

  • Sweeps, mops, vacuums and other cleaning tasks, as required.
  • Empties trash within the building.
  • Maintains sanitation in compliance with sanitation standards and corporate requirements
  • Follows directions.
  • Works as a member of a team.

Qualifications

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers
  • Bilingual in Spanish a plus

Requirements of the Job :

  • Work assigned schedule which may vary and could include weekends and holidays
  • Works overtime when required
  • Arrives to work on-time
  • Must comply with company policies
  • Completes paperwork and related administrative duties

Work Environment

  • Handles pork, poultry, meat and fish products
  • Will be exposed to extreme temperature changes and noise
  • Works with chemicals and industrial cleaning materials
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver as a team
  • We have for our work and we pay attention to the little details
  • We foster an environment of , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Transportation Dispatcher- Meal Planner

Gate Gourmet Las Vegas, NV
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Serves as primary contact for all day to day operational communications with the Airline customer

Must be able to pass a 20yr Background check through the Federal Bureau of Investigation (FBI) fingerprint-based Criminal History Records Check (CHRC) process at Harry Reid International Airport.

Job Summary :

Serves as primary contact for all day to day operational communications with the Airline customer

Main Duties and Responsibilities :

  • Gets information from airlines on service requirements and updates
  • Works with leads and drivers to facilitate timely catering of flights
  • Works with the customer’s passenger planner in planning meal counts for international flights
  • Pulls PXC’s to determine possible up count and down count of meals
  • Dispatch's standby Reps to flights that requires assistance and meal up counts.
  • Monitors flights for routing changes, equipment changes, gate changes, ferry flights, live flights and relays information to dispatch in a timely manner.
  • Checks for mechanical impact items that pertains to catering
  • Generates a daily report for all activities on the ramp up count / defective carts or equipment / late galleys / blockage / missing items / equipment changes
  • Follows directions
  • Works as a member of a team
  • Additional duties may be assigned as deemed necessary by management

Qualifications

Education :

High School diploma or GED is preferred.

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Not applicable

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers

Requirements of the Job :

  • Works assigned schedule which may vary and could include weekends and holidays
  • Works overtime when required
  • Arrives to work on time
  • Requires a business-like appearance, friendly attitude and ability to work unsupervised in a busy airport
  • Complies with company policies
  • Completes paperwork and related administrative duties

Work Environment

  • Will be exposed to extreme temperature changes and noise
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
  • Must be able to work at heights up to 25 feet or more depending upon aircraft

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver as a team
  • We have for our work and we pay attention to the little details
  • We foster an environment of , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Flight Coordinator $15.50

Gate Gourmet Orlando, FL
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary :

A Coordinator coordinates meal counts with customer counts for each day’s flights.

Main Duties and Responsibilities :

  • Ensures assigned flights are reviewed with the customers’ onboard service crew.
  • If required, may also check flight inside the unit for the flight being reviewed on the field.
  • Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork.
  • Clearly communicates with the onboard service staff flight components, passenger counts, special meals, crew meals, etc.

Qualifications

Education :

High School Diploma or GED is preferred

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Current U.S. driver’s license

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers

Requirements of the Job :

  • Works assigned schedule which may vary and could include weekends and holidays
  • Works overtime when required
  • Arrives to work on-time
  • Complies with company policies
  • Completes paperwork and related administrative duties
  • This position requires a business-like appearance, friendly attitude and ability to work unsupervised in a busy airport.
  • Must have excellent attention to detail
  • Must be able to multi-task
  • Must be able to interact with customers in a professional manner

Work Environment

  • Will be exposed to extreme temperature changes and noise
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
  • Must be able to work at heights up to 25 feet or more depending upon aircraft

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver as a team
  • We have for our work and we pay attention to the little details
  • We foster an environment of , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us!

Full-time
APPLY

Flight Finalizer $16/hr

Gate Gourmet Boston, MA
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary :

A Flight Finalizer ensures that the quality and quantity of meals provided is in accordance with customer requirements and that any order changes have been fulfilled.

Main Duties and Responsibilities :

  • Ensures the quality and quantity of meals provided is in accordance with customer requirements
  • Ensures any order changes have been fulfilled
  • Follows directions
  • Works as a member of a team
  • Additional duties may be assigned as deemed necessary by management

Qualifications

Education :

High School diploma or GED is preferred.

Work Experience :

Up to one-year experience preferred

Technical Skills : (Certification, Licenses and Registration)

Not applicable

Language / Communication Skills :

  • Must be able to read and write to complete required forms
  • Communicate effectively with supervisors and co-workers

Requirements of the Job :

  • Works assigned schedule which may vary and could include weekends and holidays
  • Works overtime when required
  • Arrives to work on-time
  • Complies with company policies
  • Completes paperwork and related administrative duties

Work Environment

  • Handles pork, poultry, meat and fish products
  • Will be exposed to extreme temperature changes and noise
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better
Full-time
APPLY

Quality Assurance Tech

Gate Gourmet San Diego, CA
APPLY

We’re looking for motivated, engaged people to help make everyone’s journeys better.

This position is responsible for the oversight of all HACCP logs in the Hot Foods Production ensuring that the logs are completed as per company policies and procedures.

The position is also responsible for ensuring that all FDA processes are followed.

Main Duties and Responsibilities :

  • Conducts temperature checks on products and ensures that all HAPPC, and FDA rules and regulations are followed along with managing the units log books.
  • Performs quality checks in the Hot Food kitchen to ensure that the specifications of the customer are followed
  • Ensures food produced in the Hot Foods is checked for temperature and placed in the refrigeration system per company policy
  • Checks temperature of food prior to moving the food into the refrigeration system
  • Randomly checks temperature of foods to verify that company policies are followed
  • Monitors personal hygiene
  • Supports customer audits and government audits to meet compliance
  • Monitors company policies and procedures and notifies management of issue if they arise
  • Responsible for safety, quality and compliance to customer specification
  • Monitors equipment for cleanliness and sanitation
  • Completes HACCP logs
  • Communicates product deviation to the unit production manager immediately
  • Ensures proper color code are applied to the product

Qualifications

Education :

High School graduate or equivalent with experience in related discipline required

Work Experience :

  • In-Flight catering experience is highly desired
  • Experience in a customer service environment is preferred

Technical Skills : (Certification, Licenses and Registration)

ServSafe training and certification required once hired

Language / Communication Skills :

Excellent oral and written communication skills

Job Dimensions

Geographic Responsibility : Unit

Type of Employment : Full time

Travel % : None

Exemption Classification : Non-exempt

Internal Relationships : Hot Food kitchen

External Relationships : N / A

Work Environment / Requirements of the Job :

  • Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
  • In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
  • Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
  • Detail oriented
  • Strong organizational skills, able to prioritize responsibilities and multi-task
  • Strong interpersonal skills, interact well with multiple departments as required
  • Able to work with little supervision

Organization Structure

Direct Line Manager (Title) : QA / Manager / Production Manager

Dotted Line Manager (Title, if applicable) : N / A

Number of Direct Reports : 0

Number of Dotted Line Reports : 0

Estimated Total Size of Team : 1

gategroup Competencies Required to be Successful in the Job :

  • Thinking Information Search and analysis & problem resolution skills
  • Engaging Understanding others, Team Leadership and Developing People
  • Inspiring Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better
Full-time
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Dispatcher

Gate Gourmet New York, NY
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We’re looking for motivated, engaged people to help make everyone’s journeys better.

Main Duties and Responsibilities :

  • Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.
  • Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading / loading.
  • Provides accurate and timely information to transportation supervisors / leads
  • Coordinates with Meal Planners regarding irregularities and changes.QualificationsEducation :
  • High School Diploma is requiredWork Experience :
  • Some Office ExperienceTechnical Skills : (Certification, Licenses and Registration)
  • Must be able to read, write, and speak English
  • Must be detailed oriented and organized
  • Must have very good basic math skills
  • Some computer knowledge required
  • Ability to make sound operational decisions in challenging situations
  • Working knowledge of Unimatic / FIDS to gather information needed
  • Highly motivated
  • Good work attendance and work performanceLanguage / Communication Skills :
  • Proven ability to communicate in challenging / stressful situations
  • Ability to deal with the public and internal staff
  • Must be able to read, write, and speak English

Job DimensionsGeographic Responsibility : UnitType of Employment : Full-time / Part-timeTravel % : NoneExemption Classification : Non-ExemptInternal Relationships : Unit employeesExternal Relationships : Public, customers, vendorsWork Environment / Requirements of the Job : Normal Office EnvironmentBudget / Revenue Responsibility : (Local Currency)Organization StructureDirect Line Manager (Title) : Varies by unit : GM , Mgr, Ops , or Dir, Ops Dotted Line Manager (Title, if applicable) : n / aNumber of Direct Reports : n / aNumber of Dotted Line Reports : Estimated Total Size of Team : 2gategroup Competencies Required to be Successful in the Job :

  • Thinking Information Search and analysis & problem resolution skills
  • Engaging Understanding others, Team Leadership and Developing People
  • Inspiring Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better
Full-time
APPLY