Manager
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will be accountable for maintaining and executing design aesthetics through consistent fit and construction, that aligns to our customers' needs.
You will be a strong collaborator and influencer with cross-functional partners and vendors, and be able to translate design concepts into specifications for costing and first prototypes, by leveraging fit camps and maintaining overall customer fit consistency.
You will be responsible for providing direction to global sourcing teams to expand vendor capabilities and troubleshoot fit issues, as needed.
What You'll Do
- Oversee the development of pattern blocks and to achieve optimal and consistent fit
- Manage the development and maintenance of tech packs throughout the line creation process
- Provide guidance and recommendations on vendor readiness and fit empowerment
- Responsible for quality of services and advice in meeting business partner needs
- Responsible for end results of team and shares responsibility over resources, budget and adherence to policies
Who You Are
- Significant technical design experience with fabric and garment construction, pattern / blocks and manufacturing processes
- Establish and maintain an effective industry network, regularly benchmarking and actively participating in industry association working committees
- Demonstrate a sound understanding of design, merchandising, and product development priorities
- Prior experience working in an apparel retail company
- Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees
Seasonal sales associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal / external request
- Exchange and verifies job related information to provide support
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Seasonal sales associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal / external request
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Assistant Production Manager
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
The Assistant Manager of Product Development supports the product line creation by partnering cross-functionally to communicate and execute to merchandise strategies and financial targets.
They work closely with local teams in New York as well as Sourcing and Product Development partners in Asia to deliver on product design and brand aesthetic while effectively managing average unit cost.
What You'll Do
- Execute category product development strategies that align with production strategies and divisional goals.
- Understand product development implications on merchandising and design-driven product decisions based on category or vendor strategies and nuances.
- Partner with leadership to leverage technical knowledge, troubleshoot, and resolve issues that are unique in nature and may require a novel approach.
- Drive communication between brand teams and Asia-based product teams to ensure strategic business alignment and optimal responsiveness.
- Understand divisional and cross-functional goals and work with team to execute supporting strategies.
- Understand and work with cross-functional teams to ensure financial targets are met by delivering costing guidance.
- Communicate with Asia-based teams to understand product execution issues and provide support in resolving them in a timely manner.
- Execute seasonal and monthly booking processes, in addition to supporting in-season product management.
Who You Are
- Global Product Development experience or exposure to driving global product development and understands design. merchandising, and vendor / category management.
- Problem Solver- can proactively solve problems and effectively manage multiple challenges.
- Global Business Acumen- experience executing on multi-year operational goals, incorporating knowledge of production trade regulations, testing protocol, product integrity, production cycle timeline, fabric and garment construction, and retail math.
- Collaboration- Proven ability influencing and making decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.
- Personal Leadership- demonstrated executive presence, presentation, influencing, and collaboration across a broader team.
- Change Management- experience leading without authority to influence others and drive decision-making.
- Learning Agility- demonstrated curiosity, motivated to develop new skills and knowledge.
- Resourcefulness - experience in managing dynamic projects that require the ability to flex as obstacles are presented.
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees
Senior director public
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
What You'll Do
Public Relations
- Develop and manage all aspects of PR, including fashion and brand media outreach, customer events as it relates to product and fashion press and brand sponsorships
- Manages editorial of Communications in brand relative to those being deployed across the company to ensure consistency, coordination, and amplification of key messages (this includes all comms internal / external / social / creative) annually and seasonally, as well as provide guidance to Gap’s senior leadership / key spokespeople for external speaking opportunities
- Play strong, senior strategic role in helping to shape and optimize Gap’s seasonal omni-channel marketing plan as key PR / external communications leader
- Ensure big seasonal brand and product ideas are powerfully brought to life through PR / influencer activations by partnering with Gap creative / styling / production teams
Brand Communications
- Owns North America Brand Leader and Field Communications internally and externally, working closely with Company Comms and Investor Relations as needed, to amplify key brand moments, bolster executive / brand thought leadership around strategic initiatives and build / protect Brand and Company reputation
- Leads first line comms crisis mitigation relative to brand / store specific incidents inclusive of media statements, internal comms, response management with stakeholders and development of further preparedness plans
- Drive Employee Engagement in alignment with Culture / experience team and HR partners to engage our people across the brand through both enterprise-wide initiatives and brand-specific comms and experiences.
Who You Are
Who you are
- 15+ years marketing / communications experience - lifestyle / consumer / fashion PR experience is critical; partnership / sponsorship management experience preferred
- Strong annual and seasonal PR / external communications / partnership / sponsorship marketing strategy development and execution experience and skills
- Demonstrated ability to think strategically, understand business challenges and recommend effective implementation plans designed to drive results.
- Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills
- Able to foster internal collaborations and exert influence, establish relationships, and nurture a network
- Desire to build a brand and aptitude for original, creative ideas, open-minded to new approaches
- Experience with influencer strategies and programs
- Manage and develop team of high performers
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees
Seasonal Retail Sales Associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal / external request
- Exchange and verifies job related information to provide support
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Senior director public
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened nearly 55 years ago by Doris and Don Fisher.
The thread that’s run through those five-plus decades is the phenomenal people that make up our iconic brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on fueling and defining the future.
People who want to leave the brand and the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next.
If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
Gap is looking for a visionary Senior Director, Public Relations and Brand Communications, to lead our Public Relations team.
This leader will be a magnet of innovative ideas and will be responsible for creating Gap Brand ambassadors across customer and employee audiences, leading PR efforts inclusive of cultural partnerships, creative relationships, and overall growth of the brand footprint in culture, as well as leading Brand Communication across internal audiences, including all brand employee emails, Brand Town Halls and Store Leadership Conferences.
Reporting to our Head of Marketing, and part of a broader network of Communications leaders across the Gap Inc. portfolio, this role will be culturally plugged-in, a strategic thinker and an experienced leader responsible for providing strategic counsel to Gap Leadership, driving Gap’s strategic edge and creative resonance.
This role will be a true innovator, championing ideas and activations that will set new industry standards. This includes being both a thinker and doer who is adept at identifying opportunities for innovation and impact, partnering with the right celebrities, creators, emerging talent, and collaborators in exciting new ways.
This position is NY based.
What You'll Do
Public Relations
- Develop and manage all aspects of PR, including fashion and brand media outreach, customer events as it relates to product and fashion press and brand sponsorships
- Manages editorial of Communications in brand relative to those being deployed across the company to ensure consistency, coordination, and amplification of key messages (this includes all comms internal / external / social / creative) annually and seasonally, as well as provide guidance to Gap’s senior leadership / key spokespeople for external speaking opportunities
- Play strong, senior strategic role in helping to shape and optimize Gap’s seasonal omni-channel marketing plan as key PR / external communications leader
- Ensure big seasonal brand and product ideas are powerfully brought to life through PR / influencer activations by partnering with Gap creative / styling / production teams
Brand Communications
- Owns North America Brand Leader and Field Communications internally and externally, working closely with Company Comms and Investor Relations as needed, to amplify key brand moments, bolster executive / brand thought leadership around strategic initiatives and build / protect Brand and Company reputation
- Leads first line comms crisis mitigation relative to brand / store specific incidents inclusive of media statements, internal comms, response management with stakeholders and development of further preparedness plans
- Drive Employee Engagement in alignment with Culture / experience team and HR partners to engage our people across the brand through both enterprise-wide initiatives and brand-specific comms and experiences.
Who You Are
Who you are
- 15+ years marketing / communications experience - lifestyle / consumer / fashion PR experience is critical; partnership / sponsorship management experience preferred
- Strong annual and seasonal PR / external communications / partnership / sponsorship marketing strategy development and execution experience and skills
- Demonstrated ability to think strategically, understand business challenges and recommend effective implementation plans designed to drive results.
- Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills
- Able to foster internal collaborations and exert influence, establish relationships, and nurture a network
- Desire to build a brand and aptitude for original, creative ideas, open-minded to new approaches
- Experience with influencer strategies and programs
- Manage and develop team of high performers
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
- For eligible employees
Retail Stock Associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will execute operational and merchandising processes effectively and efficiently, and ensure a neat, clean, and organized stockroom and sales floor.
Your goal is to create a seamless experience between back of house and the sales floor to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer
- Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required
- Assist and support the execution of the store’s merchandising floor plans
- Leverage omni channel offerings to deliver a frictionless customer experience
- Maintain an awareness of current product in all departments
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
- Courteous and responsive to internal / external request
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Organized and strong time management skills
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
- Available to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees
Retail Sales Associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal / external request
- Exchange and verifies job related information to provide support
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees
Retail Sales Associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal / external request
- Exchange and verifies job related information to provide support
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees
Seasonal sales associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal / external request
- Exchange and verifies job related information to provide support
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Retail stock associate
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
The thread that’s run through those five decades is the phenomenal people that make up our brand our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required
- Assist and support the execution of the store’s merchandising floor plans
- Leverage omni channel offerings to deliver a frictionless customer experience
- Maintain an awareness of current product in all departments
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
- Courteous and responsive to internal / external request
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Organized and strong time management skills
- Able to handle customer interactions and potential issues / concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
- Available to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)
Benefits at Gap
- Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- of the benefits we offer.
- For eligible employees