Recruiter
Job Description
The Recruiter role requires a proven track record in centralized, high volume, on-line based recruiting and / or sales. The function of this role is to identify qualified candidates and manage the process from position approval through to successful integration into the company.
The Recruiter implements strategies to source qualified and diverse candidates to meet position requirements from internal, external, and / or referral candidate pools.
In addition, the Recruiter manages the recruitment process and ensures compliance with government regulations regarding employment.
The role will serve as a primary source of staffing and recruitment strategy advice, consultation, and education to line management on recruitment best practice.
The successful candidate will build relationships and work closely with Managers to help determine sourcing strategy, obtain position requirements and compensation as well as ensuring that job descriptions are updated and discuss job behavioral profile
Professional Experience :
A proven track record (minimum of 2-3 years experience) in a fast paced, high-volume on-line based centralized recruitment environment within an organization.
Knowledge :
Demonstrate knowledge of recruitment and selection techniques and methodologies, employment legislation in the relevant geographic location.
guidelines , Display knowledge of principles and procedures for on-line recruitment, selection, training, compensation and benefits, labor relations and negotiation, and Recruitment / HR information systems
- Exhibit knowledge of on-line hiring practices, behavioural-based interview and assessment techniques, tracking processes for applicants and open positions, and recruiting metrics
- Portray administrative and documentation skills, detail-orientation, and a proficiency with reporting tools and databases
Skills :
- Strong selling, consultative selling and client relationship management skills.
- Demonstrate excellent telephone interviewing skills with strong written and oral communication skills
- Excellent interpersonal, communication and networking skills
- Demonstrates resourcefulness, insightful judgement and good analytical skills
- Exceptional organizational and planning skills with a proven track record in co-ordinating complex projects.
- Displays good business acumen
- Ability to manage and effectively operate within a matrix organization
- Customer service oriented.
- Proactively identify potential issues and provide resolutions
- Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
- Ensure your employees are following all safety requirements through conducting safety briefings and observations, oversight of their participation in required training, that they are wearing proper PPE, and that thorough accident investigations are conducted following an injury
Dispatcher/Pager
Job Description
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees.
Ensures all data is recorded according to company procedures.
QUALIFICATIONS :
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and / or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio / telephone skills.
8. Must be able to lift, stoop, squat, push, stand and / or bend throughout the shift.
9. Must be able to lift, carry and / or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES :
Must be familiar with and abide by all Client / company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA / TSA / Airline / Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
- 25. Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.