Housekeeping manager
HOUSEKEEPING MANAGER - FREEHAND NEW YORK
need an exceptional and passionate Housekeeping Manager to join our team. If
you are an inspiring leader and communicator, a people person through and
through and have a genuine desire to be part of something big then your journey
should start here. Help us to create an unforgettable experience & be a part
of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.
WHO ARE WE
Freehand is on a journey.
Appropriate, given that we're a shared accommodation brand. Freehand swung
through the US coolest cities on its way to dominating the world. It burst onto
the scene in the Americas with the launch of our properties in the country’s
biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand
Hotels. Created for a new generation of urban travelers, Freehand combines the
social culture of a hotel with innovative design by Roman and Williams, comfort
and quality food and beverage at an affordable price.
No biggie. Fast Company named
us one of the top 50 most innovative global companies. We, of course, agree.
And now this top 50 most innovative global company (did we mention that?) wants
a pretty awesome Housekeeping Manager.
Our spaces are safe and
seriously social, in the proudest part of the beating heart of the cities we
love. Cultural action, creative pulse and an outstanding way to waste some of
the finite time the universe has given you - that's what Freehand offers. Holds
true for staff and visitors equally, and while chic design is always the
backdrop, every Freehand in every destination reflects the unique beat of that
city's heart.
ABOUT FREEHAND NEW YORK
Located in
Washington Hotel once home to many storied writers, musicians and creatives.
Designed by Roman and Williams and featuring custom-commissioned artwork by
Bard College students and alumni throughout, we’re revitalizing the artistic
community in a historic NY neighbourhood. Conveniently situated in the Flatiron
District, Freehand New York has a vibrancy that starts with the guests in the
rooms and public spaces and is complemented by the locals frequenting the
George Washington Bar and Broken Shaker rooftop Bar, enjoying the regular
events and activations. It’s this energy that sets Freehand apart in the city,
and it empowers the team working at the property just as much as it does the
guests passing through.
NUTS AND BOLTS OF THE JOB
Oversees the daily operations
of the Housekeeping department, including bedrooms and public areas, ensuring
they are maintained and consistent with company standards
Respond to all guest requests
and guest opportunities in a timely and efficient manner to ensure guest
satisfaction
Be commercially aware,
understanding the importance of working within costs & departmental budgets
Dealing with suppliers of linen,
cleaning materials and guest supplies
Oversees the repair and service
requests for maintenance issues; ensures all service work is completed in a
timely manner
Take accountability for managing
laundry and labour controls
Have an eye for detail and ensure
brand standards are adhered to
Manage, train and inspire the team,
driving performance through hands on leadership
Facilitate the flow of information
throughout the department, by organising regular handovers and team meetings
Demonstrate knowledge of health and
safety compliance inclusive of COSHH. Manage all audit processes to a high
standard, ensuring 100% Health and Safety compliance throughout the hotel
Naturally this is not intended as an
exhaustive list of duties. Other duties as may be reasonably required will form
part of this job description.
WHAT’S
IN YOUR DNA
- Must be highly customer focused with excellent communication skills
- Must be highly organised and well versed in completing paperwork
- Will be an excellent team player whilst having first class attention to
detail
Possess the ability to keep staff motivated during long and demanding
shift
Flexible approach towards working hours
YOUR ROCK
STAR EXPERIENCE
3 years’
experience in a similar position in the hospitality industry
- Working knowledge in all aspects of Housekeeping Department
- Experience
with PMS hotel systems
OUR EMPLOYEE BENEFITS
Birthday
holiday in addition to your yearly holiday allocation
Fertility
Treatment Support Leave - up to three days' paid leave in any one year for an
employee to undergo fertility treatment
Employee
Bounty Program providing opportunities to earn a compensation for new hire
referrals with no cap on number of referrals made
Company
contribution towards gym membership fees for all eligible employees look
good, feel good, work good
Ideas
Award - Quarterly award to double gross basic salary for 1 month to employee
with most valuable suggestion / feedback
2 free nights’ accommodation
across any of our Generator x Freehand properties globally
Reduced room rates for staff as well as friends and family members (we
operate in several locations across Europe & US so your next holiday is
sorted)
International career opportunities
so you can travel the world while working with us (win-win!)
Social events, celebrations
calendar & various employee recognition schemes we never ever need an excuse to let our hair down!
Online
learning tools to help you develop, learn and grow
LOCAL EMPLOYEE BENEFITS
- 9 holidays
- Medical + Dental + Vision (subsidised
contributions)
Life &
Disability (employer paid)
Paid sick
leave (56 hours per calendar year)
Paid vacation
80 hours per calendar year)
Commuter
benefits
Voluntary
products : Voluntary Life, Legal Shield / ID Shield, Pet Insurance, Hospital
Indemnity, critical illness, Accident Insurance and FSA
SO YOU THINK
THIS MIGHT BE YOU?
That's
cool. Send us your application in English. If you’ve got questions, get in touch!
Also,
check out https : / / freehandhotels.com / or our social media pages. Here you may
well find the answers to life, the universe and everything, including why there
are no penguins at the North Pole. We look forward to hearing from you.
Employment
will be based upon personal capabilities and qualifications without
discrimination on the basis of race, color, religion, sex, gender identity,
age, national origin, disability, sexual orientation, or any other protected
characteristic as established by law.
Join Us
and help us achieve our Vision!
Staff Accountant
INCOME AUDITOR - OVERVIEW
We’re looking for a self-starter with attention to detail to join our team. Reporting
to the Director of Finance, you’ll further your finance experience by assisting
in the preparation of accurate and timely financial reports, overseeing daily
operation of the accounting department activities and internal control
procedures ensuring compliance with all Federal, State and local regulations.
You may have completed a Bachelor’s Degree in Accounting, or currently completing
one, or have gained experience on the job in roles previously.
WHO ARE WE
Generator is on a journey. Appropriate, given that we're a shared
accommodation brand. The journey began in London, swung through a heap of
European capitals on its way to dominating the world. Generator burst onto the
scene in the Americas with the launch of Generator Miami and Washington DC and
most recently took aim at the country’s biggest markets (NYC, LA, Miami and
Chicago) with the acquisition of Freehand Hotels. Created for a new generation
of urban travelers, Freehand combines the social culture of a hostel with
innovative design by Roman and Williams, comfort and quality food and beverage
at an affordable price.
No biggie. Fast Company named us one of the top 50 most innovative
global companies. We, of course, agree. And now this top 50 most innovative
global company (did we mention that?) wants a pretty awesome Director of
Housekeeping for our Freehand Hotel in New York.
Our spaces are safe and seriously social, in the proudest part of
the beating heart of the cities we love. Cultural action, creative pulse and an
outstanding way to waste some of the finite time the universe has given you -
that's what Generator offers. Holds true for staff and visitors equally, and
while chic design is always the backdrop, every Generator in every destination
reflects the unique beat of that city's heart.
ABOUT FREEHAND NEW YORK
Located in Manhattan’s Flatiron District, Freehand New York is
housed in the former George Washington Hotel once home to many storied writers,
musicians and creatives. Designed by Roman and Williams and featuring
custom-commissioned artwork by Bard College students and alumni throughout,
we’re revitalizing the artistic community in a historic NY neighborhood.
Conveniently situated in the Flatiron District, Freehand New York has a
vibrancy that starts with the guests in the rooms and public spaces and is
complemented by the locals frequenting the George Washington Bar and Broken
Shaker rooftop Bar, enjoying the regular events and activations. It’s this
energy that sets Freehand apart in the city, and it empowers the team working at
the property just as much as it does the guests passing through.
NUTS AND BOLTS OF THE JOB
Complete
daily audit and reconciliation of all hotel revenues. Post journal entries to
correct any errors or omissions daily.
Review
and follow up with department heads regarding any unapproved adjustments and
refunds.
Review
and respond to all chargebacks issued in a timely manner.
Reconcile
and match all credit card payments daily.
Reconcile
all cash payments and deposits daily.
Maintain
Accounts Receivable ledgers by following up on all past due
balance
and ensuring all new items are billed out in a timely manner.
Review
the guest ledger balances daily and follow up with Front Office to ensure there
no open items after the guest checks out.
Reconcile
all event related revenue and payments on daily basis to ensure accuracy. Any
open items must be addressed with the sales team in a timely manner.
Reconcile
sales taxes daily. Ensure all tax-exempt revenue is accurate by collecting and
maintain all tax exemption certificates and schedules.
Other duties
as assigned by management.
Assist with
the year-end financial audit.
- Responds to questions from managers and employees.
- Attends meetings as necessary
Naturally this is not intended as an exhaustive list of duties.
Other duties as may be reasonably required will form part of this job
description.
WHAT’S IN YOUR DNA
Must be highly customer focused
with excellent communication skills
Must be highly organized and well
versed in completing paperwork
Will be an excellent team player
whilst having first class attention to detail
YOUR EXPERIENCE
1-2 years plus experience in a
similar position
- At least 1 year of relevant hotel experience
- Working knowledge banking, credit
cards, accounts payable and other transaction based general ledger processes
Experience with Exact, a bonus but
not necessary
OUR GLOBAL BENEFITS
Birthday holiday in addition to
your yearly holiday allocation
Employee Bounty Program providing
opportunities to earn up to one thousand USD for new hire referrals with no cap on number
of referrals made
Company contribution towards gym
membership fees for all eligible employees
Ideas Award - Quarterly award to
double gross basic salary for 1 month to employee with most valuable
suggestion / feedback
2 free nights’ accommodation
across any hostels (subject to availability)
Reduced room rates for staff as
well as friends and family members (we operate in 15 locations across Europe
US so your next holiday is sorted)
Social events and celebrations
calendar
Various employee recognition
schemes
Online learning tools
SO, YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English. If you’ve got questions call
us, or check https : / / freehandhotels.com / or
our social media pages.
Here you may well find the answers to life, the universe and
everything, including why there are no penguins at the North Pole. We look
forward to hearing from you.