Hotel Account Manager
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Opaque Hotel Account Manager
Grows a segment of the portfolio of accounts by managing them directly or contributing to deepening those partnerships. Analyzes business and operational performance to find opportunities for optimization.
Handles service delivery for active accounts, communicating technical and operational impacts as needed. Ensures execution of account strategies and shares best practices across teams and region.
What you'll do :
Builds relationships with customer account team, including key buyers / decision makers
Assists in creating opportunities (e.g., progress meetings, fact-finding / exploratory meetings) to build customer account
Understands and reports a customer’s business issues through appropriate organization channels
Recommends products, services, and insights that meet customer needs
Builds relationships with customer account team, including key buyers / decision makers
Assists in creating opportunities (e.g., progress meetings, fact-finding / exploratory meetings) to build customer account
Understands and reports a customer’s business issues through appropriate organization channels
Acquires a good understanding of how the department operates and fits into the larger organization
Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers
Demonstrates good understanding of the financial impact of decisions / solutions on the organization and its customers
Documents components of a business case for change at the direction of more senior colleagues as needed
Acquires and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers
Learns when to partner with legal resources to modify or adjust standard contract terms
Learns the contract negotiation process and how to complete contractual arrangements
Exchanges nuanced information to build consensus
Able to handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties
Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement
Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization
Closes deals effectively
Understands standard offerings and major areas of expertise
Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility
Develops an understanding of competitors’ standard products and services
Demonstrates insightful application of products, technologies, and offerings to account
Demonstrates the importance of maintaining ongoing business relationships with colleagues and external customers
Strategically builds relationships to support total portfolio and organization needs
Develops understanding of customer's industry and competitive market
Attends meetings with customers to understand needs and expectations
Learns the metrics to assess the performance of products, services, and solutions against customer needs / expectations
Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions
Who you are :
Bachelor's or Master's degree in a related technical field; or equivalent related professional experience
2+ years for Bachelor's
0-2 years for Master's
Functional / Technical Skills
Proficiency in English + local language of the market(s) where applicable
Effective communicator
Proficient in sales techniques
Portfolio management, relationship account management, upselling, and cross-selling
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The total cash range for this position in Seattle is $88,500.00 to $124,000.00. Employees in this role have the potential to increase their pay up to $141,500.
00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.
Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program.
To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
View our full list of benefits.
Senior Public Relations Specialist, US
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This form is not for inquiring about a position or the status of an application.
Senior Public Relations Specialist, US
Looking to join a dynamic team of communications professionals? If you are hungry to drive best-in-class storytelling for one of the most loved consumer travel brands in the world, this is the job foryou.
As the Senior Public Relations Specialist for Brand Expedia in the U.S., you will be responsible for supporting consumer PR strategy and execution for leading travel brand Expedia.
You’ll be tasked with developing and carrying out creative, highly engaging PR activities that resonate strongly with travelers and top tier consumer media.
You will work closely with stakeholders within the company to protect and promote the Expedia brand narrative in the U.S.
and build brand love among target audiences. You will act as an invaluable advisor on high profile marketing campaigns, storytelling opportunities and risks to the brand.
In this role, you will possess a strong understanding of the business, consumer and travel media landscape. You will have a keen eye for developing stories and initiatives which will break through the noise and cement Expedia as the world’s most-loved travel brand.
You’ll be based in Los Angeles, reporting to the Head of Expedia PR for the U.S. (based in Seattle, Washington) and work closely with the global Communications and Marketing teams.
You will have experience in an agency and / or in-house public relations role as well as possess a can-do attitude, be self-driven, and able to learn quickly.
What you’ll do :
Support the development of strategic story angles and PR initiatives that will result in standout coverage for the Expedia in the U.
S., including campaign ideation, project management, media relations strategy, development of press materials, and more
Develop and implement integrated communications plans that support Brand Expedia objectives, working closely with Expedia social media and influencer teams and the broader marketing and communications teams
Responsible for working closely with the U.S. media relations on strategy across earned, owned and paid channels within PR’s remit
Proactively identify opportunities to drive brand love for Expedia through earned media and storytelling
Responsible for maintaining PR editorial / activity calendars for Expedia U.S.
Use and analyze data and insights to inform storytelling and support business initiatives
With the global crisis team, manage reactive PR issues that influence perceptions of the brand and impact the greater Expedia Group business
Work with PR agencies and other vendors on campaign development and execution
With the North America Media Relations team, manage press trips and media events
Responsible for monitoring all industry and competitor media coverage, including development of coverage reports, drafting status reports, and providing business event progress and reports as they occur
Responsible for managing project / campaign timelines, developing workbacks and monitoring budgets
Who you are :
Proven 5+ years' experience in a media relations or PR role in a consumer agency environment
Strong experience in media relations possessing excellent understanding of media landscape, and key consumer media contacts across print, online and broadcast media outlets.
Previous experience in the travel industry is a plus
Exceptional teambuilding and interpersonal skills - including the ability to represent Expedia Group at the highest levels internally and externally
Ability to manage changing requirements as well as having outstanding project management and organizational skills
Excellent written and verbal communication skills
Ability to synthesize data into logical conclusions and recommendations to uncover unique storytelling opportunities for Expedia
Ability to think creatively and adapt quickly to match the travel landscape
Able to handle fast-paced environments, with quick-turn timelines
Social media and influencer experience preferred
Consumer product and / or travel industry experience preferred
Issues / crisis management experience a plus
Demonstrated experience in highly matrixed organizations a plus
Fluent Spanish and English speaker a plus
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The total cash range for this position in West Hollywood, CAis $146,000 to $204,500. Employees in this role have the potential to increase their pay up to $233,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Seattle is $82,500.00 to $115,500.00. Employees in this role have the potential to increase their pay up to $132,000.
00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.
Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program.
To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
View our full list of benefits.
Finance Manager
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This form is not for inquiring about a position or the status of an application.
Finance Manager
Do you enjoy problem solving, financial modeling, and building trusted partnerships across the workplace? If you are looking to join an impactful team at the forefront of product delivery, bring your passion to Product Finance.
We are looking for candidates who are intellectually curious and ready to drive forward and measure growth opportunities.
What you'll do
- Partner with Product leadership to provide decision support in collaboration with Strategy and Analytics business partners.
- Become a subject matter expert on how the Product Division creates and measures financial value.
- Build and maintain financial models to support planning and investment decisions.
- Lead performance discussions and carry out root cause analysis to help manage risks and uncover profitability opportunities.
Who you are
- Bachelor's degree in finance or any other related fields; or equivalent related professional experience
- 4-6 years of work experience in a similar commercial, analytical, and business partnering role within Finance
- Love using data to improve complex models and drive better decision making.
- Have a passion for inspiring change and continuous improvement.
- Advanced skillsets in excel modeling and report automation.
The total cash range for this position in Chicago is $99, to $,.Employees in this role have the potential to increase their pay up to $,, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in London is 54, GBP to 75, GBP. Employees in this role have the potential to increase their pay up to 85, GBP, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $99,.00 to $,.00. Employees in this role have the potential to increase their pay up to $,.
00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.
Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program.
To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
View our full list of benefits .
About Expedia Group
Expedia Group (NASDAQ : EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections.
We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.
Expedia Group's family of brands includes : Brand Expedia®, ®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, ™, and Expedia Cruises™.
Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST : -50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams.
Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact.
Our email domain is . The official website to find and apply for job openings at Expedia Group is / jobs .
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.