Level 1 Datacenter Cabling Technician
e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client is currently seeking a Level 1 Datacenter Cabling Technician to join their team onsite in Santa Clara, CA. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.
This role has a start date of 07 / 24 / 2023.
Scope of Activity and Responsibilities :
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of incident and or requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
Receiving hardware shipments for data center equipment landings
Validating purchase order accuracy of hardware received
Unboxing and recycling of materials
Moving equipment from dock to staging areas and or to DC racks
Installation or retrofitting of server racks - rail and shelving installation
Power and network cable installation and cable management
Scanning and labeling of installed devices (network or server)
Designating parts identified for spare part stock inventory
Proper e-waste handling and disposal
Equipment shipping and receiving as needed
Providing escort service for vendors / techs
Performing work request tasks from ServiceNow ticket system
Working in datacenters, networking rooms
Skills and Qualifications :
Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1 to 3+ years of progressive experience in the specialty in lieu of every year of education
Minimum 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices
Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
Must be able to work independently as well as in teams of 3-4 and be flexible
Must be able to lift 35 lbs. solo
Must be willing to travel between buildings using personal car / foot
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and written / verbal communication skills
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
Ability to communicate by telephone, email, or face to face
Structured Network Cabling experience
Copper : Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber : Multimode, Single Mode, Connector Types ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers : Copper - Wire Map, Link Test etc, Fiber OTDR Testing
Fluke Aircheck : Wireless Testing
$21.50 - $24.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws.
This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell ™ Supports Equal Employment Opportunity e X cell ™, a division of CompuCom® Systems, Inc.
a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.
For more information, visit www.excell.com .