Delivery Scheduler
GENERAL OBJECTIVES
Execute the tasks necessary to schedule delivery of our furniture into the customer’s home.
SPECIFIC RESPONSIBILITIES
- Manage all delivery scheduling functions for assigned store(s).
- Utilize system information and reports to identify deliverable orders.
- Research any available orders that customer may have via system and open order reports.
- Contact customer to schedule deliveries for all items that are currently available and in the warehouse.
- Maintain delivery schedules based on outlined route list.
- Maximize delivery trucks and routes based on schedules and ensure that delivery goals are met.
- Run scheduling reports to ensure that the budgeted goal for deliveries is being met.
- Work closely with other schedulers and routing manager to maximize routes.
- Suggest and participate in developing special" routes to satisfy out-of-area customer deliveries.
- Work closely with receiving specialist and inventory specialist on reschedules and product availability.
- Process credit cards as required by drivers ensuring that the appropriate store and COD information is being provided.
- Call customers in advance of the actual delivery with three-hour delivery windows. Perform delivery confirmation telephone calls to customers.
Job Requirements
Education
High school education.
Experience
One to two years in a customer service related position.
Other Requirements
Excellent communication skills. Ability to work well with others. Basic computer skills are necessary. Must be able to work holidays and weekends.
Benefits are an important part of the total compensation that are offered, providing peace of mind and financial well-being.
Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.
Some of the benefits offered are two company subsidized Medical Plans with Prescription Drug Coverage and Health Savings Account (including Employer contributions), cost effective Dental and Vision plans, 401(k) plan (with Employer matching contributions and Profit Sharing), company provided Life Insurance, Short and Long-Term Disability (FT associates only), Flexible Spending Accounts Health Care & Dependent Care, Commuter Saving Plans Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance, Employee Assistance Program, Employee Purchase Program, and Employee Referral Bonus Program.
Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents.
We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded.
We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.
Ethan Allen is an Equal Opportunity / Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an E-Verify Employer.
earetail
Warehouse Worker
Job Description
Ethan Allen Retail has been a leader in the luxury home furnishings and interior design business for more than eighty years.
We are a global style authority, spanning twelve countries on three continents. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded.
We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.
We provide a clear career path for interior design professionals and design-minded business people as well as superb earnings opportunities and outstanding benefits.
Ethan Allen is looking for a reliable, energetic warehouse worker to assist in the loading and unloading of furniture and accessories on and off trucks following company procedures.
This position requires good physical condition and ability to lift heavy objects. Additional duties and responsibilities include the ability to inspect furniture for standards of quality;
operate a lift truck and dolly; operate a RF barcode scan gun and associated scanning system and assist with unboxing furniture for inspection, when needed.
Holiday, evening and weekend work may be required.
Job Requirements
Education
High school education.
Experience
Some previous manual work experience preferably in a furniture warehouse.
Other Requirements
Ability to follow oral and written instructions. Ability to read, write, add and subtract whole numbers. Requires good physical condition and ability to lift heavy objects.
Ability to inspect furniture for standards of quality. Ability to operate a lift truck. Ability to operate a computer barcode system.
Holiday, evening and weekend overtime work may be occasionally required.
Benefits are an important part of the total compensation that are offered, providing peace of mind and financial well-being.
Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.
Some of the benefits offered are two company subsidized Medical Plans with Prescription Drug Coverage and Health Savings Account (including Employer contributions), cost effective Dental and Vision plans, 401(k) plan (with Employer matching contributions and Profit Sharing), company provided Life Insurance, Short and Long-Term Disability (FT associates only), Flexible Spending Accounts Health Care & Dependent Care, Commuter Saving Plans Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance, Employee Assistance Program, Employee Purchase Program, and Employee Referral Bonus Program.
Ethan Allen is an Equal Opportunity / Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an E-Verify Employer.
earetail