Bartender
Description
Restaurant Bartenders are responsible for providing service and preparing beverages for the patrons of the bar and restaurant.
Bartenders represent the hotel to all guests, assisting with guest needs, and completing all daily duties and assigned projects utilizing the principles, policies and standards of Hulsing Hotels.
Essential Duties & Responsibilities :
- Ensure guest satisfaction for all guests through proper progression of service sequence.
- Be fully conversant with a wide array of specialty drinks and cocktails.
- Adhere to all pouring standards.
- Card all guests, not serve or allow service of alcohol to minors, not serve guests who appear to be intoxicated.
- Have the ability to service multiple tables and guests in an efficient manner.
- Know all menu item ingredients, be conversant with the cooking techniques of each item, know the correct presentation of each menu item.
- Know how to efficiently operate the POS system.
- In all guest interactions associate must always be professional, accommodating, helpful and friendly.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Performs other duties as assigned.
Qualifications
- High School Diploma or at least one (1) year of previous experience as a food and beverage server or bartender or another related field.
- Previous hotel-related or customer service experience desired.
- Must be team oriented, empathetic, friendly and show initiative.
- Must be able to represent the hotel in a professional manner to hotel guests.
Room attendant
Description
Room Attendants are responsible maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner.
Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing Hotels.
Essential Duties & Responsibilities :
- Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
- Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
- Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
- Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser;
desk; air vents; windowsills; chair; closet area; and mirrors.
- After thoroughly cleaning the room, associate must leave the room as trained for inspection.
- Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
- Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Performs other duties as assigned.
Qualifications
- High School Diploma or at least one (1) year of previous experience as a room attendant or another related field.
- Previous hotel-related or customer service experience desired.
- Must be team oriented, empathetic, friendly and show initiative.
- Well organized and able to prioritize tasks.