Doral Automotive Group Jobs (1)

Automotive Service Dispatcher - (MUST HAVE EXPERIENCE)

Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.

Automotive Service Dispatcher - Essential Duties

• Implements and maintains an effective dispatch system.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and / or customer.
• Maintains timely and professional contact with service customers.
• Maintains an organized and up-to-date repair log.
• Prepares estimates when required.
• Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
• Opens and closes repair orders.
• Communicates job status with the next shift supervisor.
• Schedules maintenance for service department vehicles and equipment.
• Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
• Maintains a professional appearance.
• Other tasks as assigned.

What We Offer

• Great volume
• Work with the latest technology
• Health, Vision, Dental and AFLAC insurance
• Company Paid Long Term Disability
• Company Paid Life Insurance
• Company Paid Employee Assistance Program
• 401K Match
• Employee Vehicle Purchase Program
• Vendor Discount Programs

Minimum Qualifications :

• Minimum 2 years previous experience working in Automotive Service Department
• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Excellent communications and interpersonal skills
• Good judgment and ability to work well with others
• Reliable transportation
• Valid driver’s license with acceptable driving record
• Pass background screening requirement