Diamond Group Recruiting Jobs (1)

Customer Service Representative

Diamond Group Recruiting Cincinnati, OH
APPLY

We are now hiring for an Entry Level Customer Service Representative. Our firm hires entry-level candidates and guides them into seasoned professionals, managers, and CEOs.

Our team is here to help you find the next best step for your career and tap into your full professional potential.

We are actively searching for outstanding candidates to join our high-performance customer service department. We are looking for high enthusiasm, excellently-speaking candidates with a positive personality and sound technological abilities who are customer oriented and excel in a creative, competitive, and welcoming community.

We offer :

  • All-Inclusive paid training
  • Opportunity for career growth and leadership development

Summary : The customer service representative will provide our consumers with complete assistance. They communicate with consumers to supply and process information in response to inquiries, sales, complaints, questions and demands for goods and services.

They are trained around the board to learn about customer service, team leadership, and management.

Customer Service Responsibilities :

  • Process customer transactions for multiple clients
  • Answer customer questions, concerns, and complaints
  • Analyze customer feedback and inquiries to increase consumer satisfaction
  • Troubleshoot customer issues and present solutions
  • Attend events as needed
  • Assist customers in finding the best product and service solutions to match their needs
  • Provide tailored customer service to each consumer, maintaining the utmost professionalism

Customer Service Qualifications :

  • High school diploma or equivalent
  • Excellent public speaking and communication skills
  • Ability to easily resolve customer conflict in a friendly and professional matter
  • Ability to multitask
  • Customer-oriented

We are looking to fill positions immediately. Apply today with your resume for consideration.

Full-time
APPLY