Des Moines Embassy Suites Jobs (4)

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

• Daily Pay
• Significant Travel Discounts on Marriott and / or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel :

Des Moines Embassy Suites

Banquet Bartender

Part time

Pay Rate $10. 50

Primary Purpose :

The primary purpose of the Banquet Bartender is to provide guests with an excellent bar experience during banquet events.

Work Per

formed :

The Banquet Bartender will be tasked with the following duties, responsibilities, and assignments :

• Mix and serve alcoholic and non-alcoholic beverages while following standard recipes to ensure established control systems are followed ;
• Promote food and beverage sales;
• Provide exceptional service to guests by promptly welcoming and courteously serving guests ;
• Perform side duties such as cleaning, garnish preparation, miscellaneous preparation, stocking, etc ;
• Ensure all alcohol is removed from counters and tables prior to closing time, complete closing duties ;
• Ensure cleanliness of the bar ;
• Comply with all liquor laws, health regulations, and company policies ;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
• Any and all other work as required to complete the primary purpose of the position.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.

Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

• Daily Pay
• Significant Travel Discounts on Marriott and / or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel :

Des Moines Embassy Suites

Banquet Server

Part time

Pay Rate $14. 18

Primary Purpose :

The primary purpose of the Banquet Associate is to provide guests with an excellent banquet experience.

Work Performed :

The Banquet Associate will be tasked with the following duties, responsibilities, and assignments :

• S et up / breakdown banquet meeting space per Banquet Event Order instructions , including tables, table complements (salt, pepper, sugar, breadsticks, etc.
• table linens, table settings, center pieces, dishes, audio-visual equipment, and all other event provisions;
• Monitor and maintain cleanliness, sanitation and organization of banquet spaces , before, during and after event s ;
• Maintain communication with the guest contact person for guest needs and provide excellent customer service to all guests ;
• Serve all food and beverages to guests per company standards ;
• Observe Health Department guidelines for food handling and sanitation ;
• Manage audio-visual equipment during events ;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
• Any and all other work as required to complete the primary purpose of the position.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.

Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

• Daily Pay
• Significant Travel Discounts on Marriott and / or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel :

Des Moines Embassy Suites

Sales Coordinator

Full time

Profile : Telecommute : No

Telecommute : No

Bonus Eligible : No

Direct Reports : No

Reports To : Director, Sales & Events

Equipment : Laptop or Desktop Computer

Primary Purpose :

The primary purpose of the Sales Coordinator is to provide a wide range of hotel administrative support that would enable the property sales and event managers to focus on revenue generating activities.

Work Performed :

The Sales Coordinator is tasked with the following duties, responsibilities, and assignments :

• The Sales Coordinator is tasked with the following duties, responsibilities, and assignments :
• In support of the property sales team the role will greet visitors, answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence;
• Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers;
• Maintain communication with group customers regarding the status of their group room block. This may include entering rooming lists, monitoring pick up status, reporting status of current pickup, providing cutoff date alerts and making individual rooming list reservation changes;
• Assist property managers with sales duties as needed including but not limited to initial billing inquiries, commission payments, no-show status, sales system research, brand reward point administration, and scheduling appointments.
• Assist managers with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed;
• Send all local Convention and Visitors Bureau (CVB) request for proposals (RFPs) received by the hotel to the Hotel's assigned Lead Analyst for distribution per our internal protocols;
• Assist Sales & Events Service Manager (SESM) with reservation requests and building group master accounts in the brand system, as needed;
• Upload and maintain the group files within the sales system for all group bookings at the property level. This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings;
• Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces;
• Maintain all social media accounts for the hotel with a minimum of four (4) postings per month to all channels. This includes responding to all comments and reviews on social.

Complete brand required Sprinklr training for social media.

• Participate in Sales Department meetings.
• Provide additional administrative assistance as directed.
• Any and all other work as required to complete the primary purpose of the position.

Qualifications :

Required Prior Experience :

Minimum one (1) year of experience in customer service or clerical experience.

Preferred Prior Experience :

Prior hotel sales office experience, particularly working in a fast-paced environment.

Required Education :

High School diploma or equivalent

Preferred Education :

Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Required Technology :

Proficient in Microsoft Office

Preferred Technology

Experience with Sales System (Delphi.fdc or CI / TY) and the brand's PMS (OnQ, Opera, etc.)

Travel :

Less than 5% travel requirement.

Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice.

Physical :

Up to 8+ hours sitting at a desk and computer work.

Other :

Excellent written and oral communication skills. Ability to effectively multi-task.

Competencies :

38) ORGANIZATIONAL AGILITY

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network;

15) CUSTOMER FOCUS

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;

acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

33) LISTENING

Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she disagrees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.

Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

• Daily Pay
• Significant Travel Discounts on Marriott and / or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel :

Des Moines Embassy Suites

Sales Manager

Full time

Salary :

Salary : 48,000. 00 to 52,000.00

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager.

This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate / preferred accounts.

Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.

Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer / guest experience.

Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

How this role helps us to live our six values :

Service :

• You will engage with guests to ensure their stay is going well
• Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
• Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
• You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and / or catering leads

Perseverance :

• You will develop your knowledge and skills continuously to learn new and effective sales techniques
• You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events

Inclusion :

You will be committed to the equitable treatment of all associates

Respect :

You will value everyone's contribution to the team, and we will value your contribution as a key part of our success

Innovation :

• You will be creative in how you solicit, negotiate, and confirm new and repeat business
• You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access

Teamwork :

• You will work as a team to accomplish the goal of resort / hotel
• You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
• You will be open to any and all other work as needed to help accomplish the goal of the hotel / resort

What do we look for in someone to be successful in this role?

• 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
• Proficient in Microsoft Office
• Experience with Delphi, FDC, and / or Marriott CI / TY
• Excellent written and oral communication skills

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.

Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /