Service Dispatcher
Company Description :
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
SERVICE DISPATCHER
Responsibilities :
- Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
- Schedule and dispatch planned maintenance to ensure timely completion.
- Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports.
- May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors.
Qualifications :
- High school diploma or equivalent
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Work Authorization :
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits :
Crown offers an excellent wage and benefits package for full-time employees including Health / Dental / Vision / Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO / AA Employer Minorities / Females / Protected Veterans / Disabled
Outside sales representative
Company Description :
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology.
As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
This position is based out of Crown’s Hicksville, NY Branch location and will provide coverage to Brooklyn and surrounding areas.
Job Responsibilities :
- This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
- Pursue new business and develop key existing accounts in an assigned territory.
- Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
- Develop sales strategies, proposals, and forecasts.
- Develop and conduct product demonstrations and sales presentations.
- Prepare quotations, cost reports, performance reports and customer correspondence.
- Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
- Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
- Discuss sales activities with management.
Qualifications :
- High School diploma or equivalency. Bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
- Good communication, interpersonal, organizational, and computer skills.
- Valid driver's license, good driving record, and the ability to safely operate lift trucks.
Work Authorization :
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits :
- Competitive Wages. The anticipated pay range for the position is $800- $1000 depending on skills and related experience
- Health / Dental / Vision / Prescription Drug Plans
- Health Savings Accounts and Flexible Spending Accounts
- 401K Retirement Savings Plan with Company Match
- Company paid Life and Disability Benefits as well as optional supplemental term life insurance
- Paid Holidays
- Paid Sick Days
- Paid Vacation accrued at a rate based on length of service and position
- Birthday Pay for Non-Exempt employees
- Tuition Reimbursement up to $5,250 per calendar year
- and much more
Crown also offers Service Technicians :
- Award-Winning Service Training
- Company Vehicle for Field Service Technicians
- Tool Insurance
- No Flat Rate
- 40 Hours Per Week plus Overtime
- Uniforms
- Specialty Tools
- Primarily 1st Shift
- Career Advancement Opportunities
EO / AA Employer Minorities / Females / Protected Veterans / Disabled