Receptionist (part-time)
Excellent afternoon opportunity - Monday through Friday, 12 noon to 5.30 p.m.
At Easterseals Crossroads, we envision a community with 100 percent equity, inclusion and access for people with disabilities.
To achieve our vision, we serve and advocate for people with disabilities and their families.
We are committed to diversity, equity, inclusion, access, and belonging. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, religion, ethnicity, national origin, genetic information, disability, body type, or veteran status.
This policy applies to all employment practices including recruiting, interviewing, hiring, and termination.
Summary :
The afternoon Receptionist handles all phone calls and walk-in visitors and inquiries. This includes coordinating information, communicating with staff and visitors, handling providing assistance and ensuring a pleasant experience for consumers, their families, and other professional staff.
What you’ll do
- Answer the phone, greet visitors in a professional, courteous manner, route calls, take and deliver messages
- Schedule and reschedule consumer appointments
- Promote Easterseals Crossroads' services to callers (potential consumers, physician offices and other referral sources)
- Type documents and email, make copies, send information via fax; scan documents into electronic medical records
- Receive and secure mail or deliveries, respond to e-mail, sort incoming mail
- Schedule appointments, update calendars
- Maintain the environment including the waiting room, treatment rooms, kitchen, gym, restrooms, and staff offices and monitor and restock supplies as needed to leave the office environment ready to serve consumers the following day
- Implement the safety and security plans and procedures in conjunction with the Easterseals Crossroads HR director
Education and Experience
- One year of previous administrative assistant or receptionist experience preferred
- Post high school education a plus
Knowledge, Skill, and Ability
- Communicate effectively with diverse populations, trilingual in Spanish, ASL, and English a strong plus
- Prioritize competing demands and organize tasks
- Learn new technologies and programs
- Provide excellent customer service
Equipment and tools :
- Multiline telephone
- Computer
- Multi-function printer / copier / scanner / fax
- Microsoft Office and Teams
Salary Range :
The salary range is between $14-$16 on a hourly basis depending on the experience.
Location and hours
This position requires working on-location at 4740 Kingsway Drive, Indianapolis
Hours : 12 noon to 5.30 p.m., Monday through Friday.
More information about Easterseals Crossroads may be found here.
PI223313694