Cook Children's Jobs (8)

Location :

Prosper Medical Office Building

Department : Prosper Master Lease

Prosper Master Lease

Standard Weekly Hours :

Summary :

A Medical Assistant functions in collaborative practice with physician(s) and / or nurse practitioner(s) in physician practice or clinic setting.

Assists in the preparation and delivery of ambulatory patient care as directed by provider(s) and other licensed clinical personnel.

Skillfully and consistently performs clinical duties per established policy and procedure. The care is based on the nursing process and augments the medical plan of treatment appropriate to the Specialty Clinic.

Qualifications :

Graduate of an accredited school of medical assisting.

Preferred years of experience to be determined by specialty.

Current BLS Certification

About Cook Children’s :

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation.

With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child.

Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes.

We see what you're going through and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Medical Center - Fort Worth

Department : IS Administration

IS Administration

Standard Weekly Hours :

Summary :

We’re passionate about providing excellent customer service and communications to clinicians, staff, patients, their family and the general public on behalf of various hospital departments and physician offices in a 24x7x365 environment.

The Call Center Representative is accountable for providing excellent customer service, de-escalating situations, and staying updated on all current processes.

Communication includes telephone, e-mail, chat, and / or other methods. Representative may be responsible for monitoring life safety equipment and alarms and responding via the appropriate protocol (e.

g. overhead paging, alpha / numeric paging, telephone call, etc.). Representative must be computer literate with the ability to multitask and learn multiple software applications.

Collaboration with IT groups and hospital departments is critical for success in this position.

Qualifications :

High School diploma or GED required.

One to two years of previous Call Center experience required including Call Center and timekeeping software.

Preferred experience includes Bilingual (English / Spanish) and prior Level I Help Desk experience along with troubleshooting and probing skills.

Excellent communication skills required with a strong command of the English language (bilingual preferred).

Outstanding listening and problem solving abilities.

Must be able to multi-task under stress.

Must have above average problem resolution and follow-up skills.

A certain degree of creativity and latitude required while resolving unusual or adverse situations and dealing with difficult customers with diplomacy and understanding, making sound decisions based on available facts.

Ability to effectively deal with stress, work varying shifts, holidays, week-ends and overtime as required in a 24x7 working environment.

Experience working in healthcare preferred

Knowledgeable with computers, scripting, and Microsoft Office experience including typing a minimum 30 wpm

Adherence to HIPAA and governmental compliance is required in this role.

Soft skills required are Grammar, pronunciation, vocabulary skills, and patience.

Licensure, Registration, and / or Certification

Prefer A+, ITIL, STI, CIAC, ATSI, HDI, ICMI or comparable

About Us :

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations.

Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Calmont Operations Building

Department : Member Services

Member Services

Standard Weekly Hours :

Summary :

The Marketing Representative will have a vital role in CCHPs Medicaid and CHIP membership growth and retention. Responsible for highly sensitive levels of interaction.

Demonstrates decision making and problem solving skills, including collecting and analyzing information and development of alternative courses of action.

Be a subject expert on presenting, promoting and marketing our programs to all interested; individuals, groups, community organizations, healthcare professionals, etc.

Attention to detail and the ability to perform job duties with minimum direction are essential to this position. Develop presentations to various target audiences.

Cultivate and maintain collaborative relationships with community contacts. Assure compliance with HHSC Marketing policies and procedures.

Additional Information :

The Community Development Representative will have a vital role in CCHP’s Medicaid and CHIP membership growth and retention.

Responsible for highly sensitive levels of interaction. Demonstrates decision-making and problem-solving skills, including collecting and analyzing information and development of alternative courses of action.

Be a subject expert on presenting, promoting and marketing our programs to all interested; individuals, groups, community organizations, healthcare professionals, etc.

Attention to detail and the ability to perform job duties with minimum direction are essential to this position. Develop presentations to various target audiences.

Cultivate and maintain collaborative relationships with community contacts. Assure compliance with HHSC Marketing policies and procedures.

Education & Experience :

• High School or Equivalent required, Associate Degree preferred. In lieu of Associate Degree four (4) years of directly related experience.
• Bilingual in English / Spanish required.
• Required : A minimum of two (2) years successful Marketing and / or Outreach experience for a health plan or community based organization with specific experience in Medicaid / CHIP managed care marketing, public relations, outreach, event planning, social work, or other related position.
• Knowledge of the communities served by CCHP : Denton, Hood, Johnson, Parker, Tarrant, and Wise Counties of Texas.
• Must be a self-starter with a high level of accountability and responsibility.
• Able to work within a marketing goal oriented environment.
• Processes administrative tasks (e.g. paperwork) legibly, accurately, completely and on time.
• Plans and prepares for daily, weekly and monthly scheduled activities to achieve desired results.
• Manages and utilizes time and territory efficiently to keep track of a variety of tasks and achieve results.
• Track and trend membership and market growth according to Department guidelines.
• Strong written and computer skills required.
• Public speaking skills. Excellent verbal and written communication skills. Ability to read, communicate and present message clearly and concisely, making adjustments for the audience, both verbally and in writing.

Licensure, Registration, and / or Certification :

• Must possess a valid driver’s license and have access to a reliable motor vehicle.
• This position requires travel within the CCHP service area which is Denton, Hood, Johnson, Parker, Tarrant, and Wise Counties of Texas.

About Us :

Cook Children's Health Plan

Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low-income families who qualify for government-sponsored programs in our six county service region.

Cook Children's Health Plan provides health coverage for CHIP, CHIP Perinatal, STAR (Medicaid) and STAR Kids Members in the Tarrant county service area.

The counties we serve includes Tarrant, Johnson, Denton, Parker, Hood and Wise.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Calmont Operations Building

Department : CM Support Services

CM Support Services

Standard Weekly Hours :

Summary :

The Clinical Outcomes Specialists (COS) role is to conduct telephonic outreach to Cook Childrens Health Plan (CCHP) members for needs assessment, serving as frontline agents of change, carefully stratifying member populations and applying the appropriate engagement tactics to support the stratified population, helping to reduce health disparities and improving member outcomes.

You will act as a trusted advisor and educator on health care related inquires. You will guide our members to a better healthcare experience, working every day to make healthcare easy by the service you provide.

This role is responsible for serving as the initial point of contact between CCHP and new members.

Additional Information :

The Clinical Outcomes Specialists (COS) role is to conduct telephonic outreach to Cook Childrens Health Plan (CCHP) members for needs assessment, serving as frontline agents of change, carefully stratifying member populations and applying the appropriate engagement tactics to support the stratified population, helping to reduce health disparities and improving member outcomes.

You will act as a trusted advisor and educator on health care related inquires. You will guide our members to a better healthcare experience, working every day to make healthcare easy by the service you provide.

This role is responsible for serving as the initial point of contact between CCHP and new members. Education : Education and Experience High school diploma Community Health Worker (CHW) required Minimum of one (1) successful years of healthcare customer service experience required, preferably in Managed Care.

Two years is preferred. Converting from temporary employment with Cook Childrens Health Care System may be substituted for experience.

Excellent phone communication skills as calling / engaging members are an essential element to this position. Customer service and professionalism are key A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the member Must have a strong work ethic and sense of responsibility to teammates and members, demonstrated by the minimal standard of being on time and available to meet members needs, to being accountable for commitments made to members or others and ensuring follow-ups are completed Ability to adapt to changing health care environment;

ability to work with all members of the health care team to achieve positive outcomes. Exhibits a genuine compassion for the individuals they are serving.

Skilled at building trust and relationships and deepening communication between members and providers. Must be bilingual with fluency in both English and Spanish with excellent oral and written communication skills.

Must pass a Spanish proficiency examination prior to hire. Computer and data entry experience required, as well as proficiency in Microsoft Office products (to include Word, Excel, and Office).

Ability to work well without direct supervision, independently and productively. Must be highly detail oriented with excellent organizational skills.

Preferred : Associates or Bachelors degree in business, healthcare, human services / development, or closely related field preferred Critical thinking skills, the ability to think in an organized and rational manner in order to understand connections between ideas and / or facts A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contactCertification / Licensure : CHW within 180 days of employment.

About Us :

Cook Children's Health Plan

Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low-income families who qualify for government-sponsored programs in our six county service region.

Cook Children's Health Plan provides health coverage for CHIP, CHIP Perinatal, STAR (Medicaid) and STAR Kids Members in the Tarrant county service area.

The counties we serve includes Tarrant, Johnson, Denton, Parker, Hood and Wise.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Medical Center - Fort Worth

Department : Lab-Pathology

Lab-Pathology

Standard Weekly Hours :

Summary :

A Medical Laboratory Scientist (MLS) uses education, experience and analytical judgment to perform the duties of clinical laboratory testing commensurate with the specialty and subspecialty assigned, recognizing technical and process problems and ensuring test systems are functioning properly and within expected parameters before reporting patient test results.

A MLS will also work independently to resolve technical problems within scope of authority, making decision to notify and seek advice of next level of management or designee when indicated.

A MLS will staff hours, rotate temporary on-call, as appropriate, and perform other duties as assigned to meet Laboratory, CCMC and CCHCS goals.

Schedule is dependent on patient and laboratory need. Laboratory and Corporate Compliance, as outlined by the OIG and CMS, is an important aspect of our laboratory’s environment.

Each employee is expected to be knowledgeable of, and behave in accordance with the Laboratory and Medical Center Compliance Plans.

Patients served by Cook Children’s Medical Center range in age from newborn through the adolescent period. Additionally, adults are occasionally served.

Specific instructions appear in the procedure manuals.

Education & Experience

Bachelor’s degree in Medical Technology / Clinical or Medical Laboratory Science or an appropriate biological, chemical, or physical science and completion of a NAACLS (National Accrediting Agency for Clinical Laboratory Sciences) program.

Minimum six (6) months experience performing laboratory testing in a clinical setting to include tests CLIA-classified as waived, moderate complexity or high complexity.

Graduate’s clinical rotation can apply to this requirement.

Pediatric experience is preferred.

Licensure, Registration, and / or Certification

Candidate must be certified by the American Society of Clinical Pathologists or equivalent nationally recognized certifying agency, or is registry eligible.

Registry eligible candidates must pass the certifying exam within one year of graduation; failure to do so results in termination.

Registry eligible candidates who have not yet received certification may perform waived or moderate complexity testing only.

NOTE : Equivalence of the degree and certification is granted to employees that meet alternative qualifications outlined in the CLIA standard 493.

1489 Standard; Testing Personnel Qualifications or 493.1491 Technologist qualifications on or before February 28, 1992

About Us :

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Hurst Orthopedic Clinic

Department : Hurst Multispecialty

Hurst Multispecialty

Standard Weekly Hours :

Summary :

The Medical Receptionist II is responsible for greeting the patients and establishing a friendly, positive encounter for each patient's visit.

The Medical Receptionist II is responsible for maintaining patient flow, answering phones promptly and courteously and maintaining schedules.

The Medical Receptionist II is responsible for posting office charges, payments and adjustments. The Medical Receptionist II is expected to adhere to all CCPN policies.

Education & Experience :

High school graduate or equivalent.

At least two years of experience in a medical office or one year of Cook Children's Physician Network medical office experience using a modern EMR system such as Athena or comparable.

Understanding of diversified insurance plans.

Knowledge of coding and medical terminology.

Exhibit good interpersonal and communication skills.

Maturity to withstand pressure that may arise in relation to the public and physician.

About Cook Children’s :

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation.

With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child.

Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes.

We see what you're going through and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Medical Center - Fort Worth

Department : Case Management

Case Management

Shift :

Third Shift (United States of America)

Standard Weekly Hours :

Summary :

The LMSW Social Worker provides direct social work services to patients and their families who utilize the Emergency Department of Cook Children's Health Care System.

This position requires an assertive person who is able to communicate effectively, problem solve, and think critically. This position requires dialogue with individuals regarding difficult topics.

This Social Worker will be available to other floors during the scheduled shift to assist with any social work needs.

This is a Part-time position working two 12 hour rotating shifts per week Thursday-Sunday nights 7 : 30pm-8am

Education & Experience :

MSW / MSSW from an accredited school of Social Work.

Previous experience in a hospital setting and some prior experience working with children and families is preferred.

Licensure, Registration, and / or Certification :

Current Texas License for LMSW.

Basic Life Support Certification (BLS) for Health Care Providers within 30 days of employment.

About Us :

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.

Location :

Lubbock Gastroenterology

Department :

Lubbock Gastroenterology

Standard Weekly Hours :

Summary :

The Medical Receptionist is responsible for performing front office functions relating to the in-take and check out of patients in the clinic setting.

This job requires a high level of flexibility and excellent communication skills as well as the ability to adapt to changes as they occur in both staffing levels as well as patient volumes.

Education & Experience

High school graduate or equivalent.

At least two years experience in a medical office.

Understanding of diversified insurance plans.

Knowledge of coding and medical terminology.

Exhibit good interpersonal and communication skills.

Maturity to withstand pressure that may arise in relation to the public and physician.

Licensure, Registration, and / or Certification

CPR as required by department

About Cook Children’s :

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation.

With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child.

Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes.

We see what you're going through and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE / AA, Minority / Female / Disability / Veteran employer.