Project Manager
General Summary :
The Project Manager is responsible for overseeing the successful completion and delivery of all assigned projects within their specified timelines, budgets, and scope.
This role works in partnership with cross-functional teams to identify potential problems and provide effective solutions in reaction to the application of concepts, techniques, knowledge, or processes developed to support the assigned projects.
Essential Duties and Responsibilities :
- Provides support to cross-functional teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May coach and review the work of other team members
- Collects and manages requirements from all stakeholders for short to mid-term projects
- Creates and maintains detailed business project plans and status reports
- Ensures task lists and timelines for projects exist and are updated and reviewed
- Obtains updates from all project participants and covers the plans during calls with a special focus on upcoming milestones, missed dates, and project risks
- Organizes project meetings and ensures appropriate documents are prepared and updated for these meetings
- Serves as a main point of contact for various business units to ensure teams remain in synergy
- Manages project management of service offerings / launches / changes throughout implementation
- Identifies and presents innovative and creative service solutions
- Identifies business and operational requirements based upon the objectives of each service
- Coordinates and builds strong working relationships with cross-functional teams
- Motivates people involved in the project to complete tasks on time
- Identifies gaps, pain points, and opportunities for change
- Makes recommendations based on facts and validation at a qualitative and quantitative level using multiple sources
- Monitors internal processes for efficiency and validity during pre- and post-project execution
Knowledge, Skills, and / or Abilities Required :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to manage projects and processes independently with limited supervision
- Advanced knowledge of applicable work area
- Ability to situationally adapt and understand new technology / processes as per business requirement
- Excellent communication and time management skills
- Ability to exercise tact and good interpersonal skills
- Strong project management and group facilitation skills
- Excellent analytical and problem-solving skills
- Ability to be pro-active, with a sense of urgency
- Ability to read, understand, and communicate technical documentation
- Ability work in a fast-paced environment that is continuously changing
Educational / Vocational / Previous Experience Recommendations :
- Bachelor’s degree in related field or equivalent business experience
- 3+ years of relevant experience
- Preferred : Experience in strategic planning and implementation
- Preferred : PMP Certification
Working Conditions :
- Onsite / Hybrid / Remote depending on location
- 0-10% travel may be required