CLINIC MANAGER
Description : JOB SUMMARY
JOB SUMMARY
Manages the daily operations of the medical practice including personnel, financial, clerical, housekeeping, and maintenance and purchasing functions.
Plans programs, allocates, and assigns duties to employees. Reviews medical records for compliance and billing requirements.
Monitors activities and operations to ensure that the practice successfully meets its objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Personnel :
- Leads Employees to accomplish all job objectives in line with clinic mission and vision
- Conducts one on one meetings with clinic leads to coach, mentor and to help them to establish and implement goals, objectives
- Responsible for maintaining high moral and good relations throughout the office.
- Schedules and conducts periodic office staff meetings to inform the staff of changes in the practice's policy, to update and educate staff, and to resolve and prevent problems;
prepares and retains minutes of all meetings.
- Consults with Human Resources or Administration prior to a formal counseling or dismissal of employee(s).
- Processes all paperwork in a timely manner and forwards to appropriate departments (i.e., Administration, Payroll etc.), for time off, counseling actions, and performance evaluations.
- Works with Quality Improvement Department to conducts periodic Quality Improvement activities and shares data with staff
- Conduct performance reviews. Recommends staff merit increases, promotions and disciplinary actions.
- Completes and updates personnel files-ensures required forms are completed.
- Submits office staff time cards for payroll processing bimonthly-verifies accuracy and completeness of employee time.
- Approve and maintains all vacation and other days off schedules for providers and staff.
- Ensures all positions are filled with trained personnel during vacation / sick calls and fill in when needed.
Daily Operations :
- Conducts monthly audits to ensure compliance with policies and procedures
- Manages and reviews providers' schedule and review bins
- Works closely with the provider and Medical Director to ensure clinical and administrative goals are met
- Assists Medical Director to keep track of providers time off and to ensures coverage for patient care
- Ensures office is opened and closed daily, according to protocol.
- Oversees and distributes work activities and schedules.
- Assists in the development of clinic budget
- Maintains compliance with budget and productivity goals
- Attends monthly Operations and Leadership Meetings
- Directs operations to prepare and retain records, files, reports and correspondence according to various government and practice standards, prepares and carries out managed care audit requirements.
- Ensures consistent collection of payment at time of service.
- Oversees all handling of daily collections and prepares for transfer to accounting department.
- Manages and reconciles the petty cash
- Ensures sufficient supplies available for delivery of quality patient care orders supplies as needed and obtains competitive bids at least annually.
- Initially sorts the daily mail and distributes appropriately.
- Monitors the duties assigned to practice personnel to ensure that employees are performing their assignments maintaining a high level of patient care and job efficiency.
- Performs other duties as directed by administrator and / or medical director to achieve desired results
- Creates dashboards for presentation and calls out issues and provides recommendations
- To advise provider(s) / staff in areas of practice and business management, to maximize patient care and service, and to direct efficient and profitable operations of the practice.
- Takes accountability for revenue generated (Profit & Loss) for the office and the group as an entity as a whole.
- Performs other duties.
Requirements :
EDUCATION, TRAINING AND EXPERIENCE
- High School Diploma or GED required.
- Graduation from junior college or an accredited University is a plus.
- Minimum of three to five years of work experience, with increased responsibility, in a medical environment.
- Minimum of one year of experience supervising staff.
PAY RATE : $64,480-80k annually
BENEFITS :
Medical, Dental and Vision 100% paid by Employer
Life Insurance and Accidental Dismemberment 100% paid by Employer
Paid Holidays
Paid Time Off
401K
401K Matching
Flexible Spending Account
Fringe
Supplemental Insurance
PI223771308
MEDICAL ASSISTANT
Description :
MEDICAL ASSISTANT JOB SUMMARY
Perform administrative and certain clinical duties under the direction of provider. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to provider.
Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.
MEDICAL ASSISTANT ESSENTIAL DUTIES AND RESPONSIBILITIES
Clinical Duties :
- Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites
- Administer and interpret the temperature of an individual utilizing forehead, tympanic and / or oral thermometers according to manufacturer's instructions and CDC guidance for personal protection
- Reporting cases of positive and negative responses according to established protocols
- Communicate findings directly to the Leads as required
- Document findings and results of the Medical Screening
- Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes
- Don and Doff PPE as required within the protocol for performing medical screening as needed basis
- Patient Relations
- Assures timeliness of services rendered to patients
- Clearly informs patient the name of provider who will render services
- Arranges for and assists patients in understanding instructions for all ancillary services
- Listens to complaints from patients regarding services rendered
- Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered
- Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records
- Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed
- Demonstrates accurate knowledge in management of emergency situations
- Assists patient to room
- Looks after patient's comfort while on premises
- Maintains availability to examining Provider as needed.
- Accurately performs visual testing and on-site testing.
- Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off
- Assists providers in all medical examinations
- Collection of all specimens, including cultures, for laboratory processing
- Assists in minor surgery, positioning and draping patient, passing instruments
- Inventory, Ordering, Facility Maintenance
- Screens telephone calls for referral and takes messages for provider
- Under the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.
- Compiles and condenses technical and statistical data for reports and records.
- Updates and maintains required logs
- Translates for provider and office staff as requested
- Assists in preparation of office for a site review and audit
- Performs tasks under the direction of provider and management
- Calls in prescriptions or prescription refills under the direction of the provider
- Performs related work as required
- Maintains patient care areas as follows :
- Cleans (daily) all community areas
- Cleans immediately following infectious exposure
- Inventories supplies daily and orders as appropriate
- Maintains patient confidentiality at all times
- Provide reproductive health counseling ( title X services )
- Participate in huddles with provider MA team
- Conducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines)
- Motivational interviewing
Administrative Duties :
- Schedules appointments
- Registers patient data in computer
- Sends appropriate information to various departments and medical offices
Organizational Activities :
- Knows rules and procedures for request for Information.
- Knows rules and procedures for release of information.
- Acquires appropriate signatures.
- Ascertains that Provider or manager is aware of request for information.
- Submits appropriate information per above procedure.
- Reports equipment or supply needs to Administrator.
- Reports malfunctioning equipment.
- Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services
Marketing Activities :
- Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc.
- Conducts mailings to patients.
- Performs calls to patients for recall purposes.
- Attends health fairs / events.
- Plans for event and prepares necessary items required to conduct successful event.
- Communicates effectively with event attendees, explains services, and schedules appointments.
- Works with Management in creating / reviewing necessary collateral materials.
- Other duties as assigned.
Requirements :
MEDICAL ASSISTANT EDUCATION, TRAINING AND EXPERIENCE
- High school diploma or its equivalent
- Medical Assistant Certificate
- 2 years experience preferred
- CPR Certified
- Certification through AAMA preferred
- MUST BE BILINGUAL ARMENIAN / RUSSIAN
MEDICAL ASSISTANT PAY RATE : $19-22 / hr
MEDICAL ASSISTANT BENEFITS :
- Medical, Dental and Vision 100% paid by Employer
- Life Insurance and Accidental Dismemberment 100% paid by Employer
- Paid Holidays
- Paid Time Off
- 401K
- 401K Matching
- Flexible Spending Account
- Fringe
- Supplemental Insurance
PI223715932