Comcast Jobs (25)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision / guidance.

Is accountable for individual results and impact on team.

Job Description

Core Responsibilities

Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to increase their experience.

Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.

Achieves sales and customer experience goals and objectives. Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products / services and gains their consent.

• Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Align with all company and retail operational policies and procedures.
• Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.
• Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly.

Other duties and responsibilities as assigned.

Employees at all levels are encouraged to :

• Understand our Operating Principles; make them the guidelines for how you do your job
• Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.
• Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers

What are the BENEFITS of Comcast?

• Development and Advancement Opportunities
• Parental Leave
• Vacation
• Employee Resource Groups
• Day 1 Medical / Dental / Vision Insurance
• 401k Matching
• Discounted Services (must reside in the footprint)
• Many more benefits and perks!

Disclaimer :

This information has been crafted to indicate the general nature and level of work performed by employees in this role.

It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE / Veterans / Disabled / LGBT employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Salary : Base Pay : $16.00

Base Pay : $16.00

Total Target Compensation (Base Pay plus Targeted Commission) : $23.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision / guidance.

Is accountable for individual results and impact on team. $1500 Signing Bonus (subject to terms and exclusions), Uncapped Commission, 4-Day Work Week, Day One Benefits, Courtesy Internet & TV

Job Description

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products / services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.

• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer :

This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE / Veterans / Disabled / LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Salary : Base Pay : $17.30

Base Pay : $17.30

Total Target Compensation (Base Pay plus Targeted Commission) : $24.99

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

In this Retail role, you will be given the option of a 4-day work week with three days off where you will be responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision / guidance.

Is accountable for individual results and impact on team. $1500 Signing Bonus (subject to terms and exclusions), Uncapped Commission, 4-Day Work Week, Day One Benefits, Courtesy Internet & TV

Job Description

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products / services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.

• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer :

This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE / Veterans / Disabled / LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Salary : Base Pay : $17.30

Base Pay : $17.30

Total Target Compensation (Base Pay plus Targeted Commission) : $24.99

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.

Job Description

Core Responsibilities

• Provides budget, forecast and variance analysis and related reports as needed.
• Conducts financial research, analyzes financial performance against objectives and determines emerging financial trends.
• Provides rationale behind reports and analysis and relays them in simple terms.
• Creates and maintains statistical / financial databases and reports. Runs appropriate weekly, monthly and annual reports.
• Interacts as team member and sets the pace for the Financial Analysts team. Interfaces with other department member on special projects or on an as-needed basis.
• Performs additional Business Operations duties and tasks as required.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Job Description

Core Responsibilities

Lead a team of program managers / consultants that partner with stakeholders internally and across Comcast to plan and deliver business priorities, advertising capabilities and solutions

Build relationships with business, product and technology executives

Develops and executes program processes as necessary and oversees program budgets if assigned.

• Analyze current state processes supporting program delivery and prioritization and recommend improvements to realize greater transparency, efficiency and alignment
• Create and implement program governance processes, deliverables and communications that provide clear and consistent communication of progress towards enterpriseobjectives and ladder up to strategic governancefor an executive audience.

Develops and manages budget and budget tracking if assigned.

• Be the single point of accountability for program delivery progress across several clients and portfolios of work.
• Present confidently to Comcast Advertising / Effectv senior executives as well as other internal and external audiences .
• Oversees training, hiring, performance management and development of staff. Performs staff performance assessments, salary reviews and bonus awards.
• Works with other organizations to continuously improve business processes.
• Keeps abreast of new developments in project management methodologies, agile practices, best practices, industry standards and strategic technology focus as appropriate.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Likely requires travel.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Preferred Additional Experience :

10+ years of experience leading program delivery and / or strategic planning for a business with deep governance, program management and executive communication skills, ideally honed through prior work experience at a top tier consulting firm

Experience leading priorities through a program delivery lifecycle and gaining commitment from all cross-functional stakeholders including business,product and technology, for those priorities requiring solution development, integration, testing or configuration

Experience analyzing current state processes for gaps and optimization opportunities, then leading delivery and alignment of recommended improvements across all impacted stakeholder groups

Stakeholder relationship management and value creation

Self-motivated with the ability to work in an un-structured environment

Strong operational mindset with a decisive get it done and whatever it takes mentality

Advertising industry experience preferred

Job Description

SUMMARY : If you are a Hands-on Cyber Security Manager with experience, please read on! The Security Assessment Team is looking for a Manager to lead our Team of Junior and Senior level Software Assessors at the Comcast HQ in Philadelphia.

This position will report up to the Director of the Assessments Team.

WHAT YOU WILL DO

• Direct management of circa 9 security engineers
• Coordinate Penetration Testing efforts and monitor work through completion while ensuring SLAs (Service Level Agreements) are met.
• Work with Operations Team to ensure Assessments requests are groomed and ready to be executed.
• Review request queue to understand bandwidth and allocate work accordingly.
• Assist Team with gathering information, clearing blockers so assessments are completed in a timely manner.
• Mentor and guide Team members. Perform frequent Check-Ins.
• Generate Weekly Metrics highlighting progress and issues / blockers. COMCAST India Engineering Center I LLP Public (P)
• Provide subject matter guidance to employees as required. Develop processes and procedures to drive department efficiencies.
• Ensure work is well documented and standardized processes are followed to report results.
• Collaborate with internal and external stakeholders. Assign projects to appropriate resources.
• Builds strong relationships and operating rhythms with leaders inside and outside the core team.
• Interface with team members and stakeholders with professionalism and an overall positive attitude.

WHAT YOU SHOULD POSSESS

• Bachelor’s degree in Information Technology or Computer Science and / or equivalent work experience in a related field.
• Basic Knowledge of penetration testing simulations (e.g., Hack the Box, Capture the Flag)
• Proven experience leading or participating in cross functional efforts for managing organization wide security risks.
• Ability to translate technical risk issues to business leaders and upper management.
• Collecting, analyzing, reporting, and briefing Security Assessments.
• Proven people skills as it relates to day-to-day management, workload management, performance, and personal development.

WHAT YOU CAN EXPECT

• A cool and casual work environment with chances to showcase your skills.
• A team-centric culture of collaboration, innovation, and continuous learning
• Training, support, and mentoring to expand and evolve your expertise.
• Opportunity to impact the security of Comcast products

Employees at all levels are expected to :

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Job Description

Core Responsibilities

• Manages all assigned projects to completion, ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership.
• Uses formal processes and tools to manage resources, budgets, risks and changes.
• Identifies project scope and objectives. Manages a cross-functional team including third party vendors and other resources;

coordinates activities to achieve goals.

Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects.

Plans and directs schedule and budget.

• Coordinates resources and needs, developing and maintaining regular contact with vendors for support and services.
• Maintains communication with stakeholders. Provides status reports to Project Managers, vendors, stakeholders and resources.
• Facilitates project meetings.
• Addresses problems through risk management and contingency planning and presents solutions and / or options to executive management.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Job Description

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products / services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.

• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Job Description

Core Responsibilities

• Conducts various statistical and financial reports, as assigned. Gathers analysis and creates reports.
• Assists in budgeting, forecasting, variance analyses and related reports, as assigned.
• Conducts financial research, analyzes financial performance against objectives and determines emerging financial trends.
• Maintains statistical / financial databases.
• Performs additional Business Operations duties and tasks as required.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Job Description

Core Responsibilities

• Researches, writes and develops supporting marketing materials and presents recommendations to Marketing Manager or internal committee.
• Reviews literature pertaining to the current marketing project and previous marketing materials used in the assignment area.
• Acts as a point of contact for questions on department communications materials.
• Provides leadership and oversight to lower-level Marketing Specialists.
• Gathers materials of competitive companies in the field.
• Assists in translating business needs into analysis designs providing insight, knowledge and understanding of customers, products and industries.
• Helps to create reporting to measure success of Marketing programs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Job Description

Core Responsibilities :

• Define product requirements for new products, features, and use cases; define acceptance criteria for each
• Own development across the entire product lifecycle phases product discovery, definition, development, delivery, deployment, and optimization.
• Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on product features and releases.
• Keep up to date on the technology and market trends; identifies and evaluates new product ideas or strategic product extensions
• Contribute to the product vision across the team and the organization.
• Collaborate with cross-functional teams and partners to define and lead product roadmaps and to deliver on them.
• Work with engineering to prioritize and groom the backlog and assist in sprint planning
• Keep track of product performance through data collection and analysis; build and maintain dashboards to maintain product use and performance.

Preferred Requirements :

Below is our list of preferred qualifications. We know that people with different skills and experiences can be successful in this role as well.

For that reason, it is not necessary that you possess all these traits. If you are missing a few, please apply anyway.

A product pro. You know how to identify customer needs, determine problems to solve, and translate them to experience requirements that become user stories in a prioritized product backlog.

You work cross-functionally with your design and engineering partners, providing clear direction on the what and why but giving them a strong voice to define the how .

You consider how to measure the impact and success of your features and use that data to inform what you build next.

A customer-centric, data-driven strategist. You keep the customer at the center of what you do. You take time to understand the customer and market by digging into the data, research, and talking to breathing, living customers.

You synthesize this info to define core customer needs, problems to solve, and solutions to build.

Action- and execution-oriented. You aren’t afraid to ask questions in a room with many people to get to the information you need.

You can negotiate an array of constraints, guidelines, and business rules as you define your experience requirements all without sacrificing what’s right for the customers.

You know how to roll with the punches, find the path forward as the landscape changes, clearly communicate, and bring all impacted partners along with you.

A relationship builder. You know that relationships drive your ability to succeed. You understand the value of listening first, then talking;

of giving consistently and receiving occasionally. You’ve seen how strong cross-team collaboration and partnership yields the best outcomes.

• Bachelor’s Degree or equivalent business experience
• Experience. Generally requires 1-3 years related work experience in product management, product marketing or engineering roles.

We would also love to hear your explanation as to why your unique experience would make the team more successful.

Technical expertise. Any of the following would be a huge asset for this role : experience working delivering experiences for complex and highly scalable, native mobile applications, experience in supporting the logging of engagement and other data to track experience KPIs for a customer-facing digital product.

Compliance

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for delivering a best in class experience for customers and their store team. Manages all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores.

Delivers tight operational and financial controls in a cost- effective manner. Hires, coaches and evaluates personnel based on performance standards.

Develops personal performance plans with employees and provides continuous performance feedback and quarterly performance plan reviews.

Develops processes and procedures to drive department efficiencies, assist in development and meeting of, departmental budget.

Manages team which may include exempt and non- exempt employees. Provides subject matter guidance to employees as required.

Job Description

Core Responsibilities

• Delivers a world class customer and employee experience, achieving sales goals and running an operationally sound business.
• Ensures a culture consistent with the expectations of the company by selecting the best talent and inspiring them daily with a focus on development, feedback / coaching, sales and service excellence, training and personal accountability.
• Communicates business initiatives, performance standards and process / policy know-how striving for high performance and compliance.

Leverages the net promoter system (NPS) to monitor customer feedback, coach and improve the in-store experience.

• In-store owner for merchandising, brand, resets and all associated training compliance.
• Coaches and develops team members on how to position all company products with customers.
• Efficiently runs in-store operations including inventory, cycle counts, cash management and other applicable processes and procedures.
• Responsible for appropriate staffing levels and efficient scheduling.
• Leverages available tools to monitor customer feedback, coach and take action to improve the store experience.
• Reviews and analyzes operational and financial reports to improve operational performance and metrics.
• Builds collaborative relationships with market, region and division stakeholders.
• Follows and administers cash handling policies and procedures.
• Leads the retail experience of a well-visited location and strives to enhance store and customer experience to be best-in-class.
• May participate in retail test and pilot experiences related to product, store design and operational improvements.
• Typically manages a team of 8-12 direct reports.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer :

This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE / Veterans / Disabled / LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary :

Pay Range : $56,062.50 - $93,437.50

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Targeted Commission : $32,400

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.