Coca Cola Jobs (111)

The Quality Assurance Analyst utilizes established methodologies to record, monitor and evaluate agent-customer and/or consumer interactions across the sales, service, and support functions of the contact center. They use the results of real customer interactions to provide feedback and coaching documentation to assist leaders with the targeted development of their individual team members.  The Quality Assurance Analyst is responsible for supporting continuous quality improvements and ensuring a consistent, high-quality experience for our customers.  Their main objective is to identify areas for improvement, provide actionable feedback, and enhance the overall customer experience. The position reports to the Manager, Workforce Engagement Management & Quality Assurance and provides support for Sales, Service and Support teams. 

KEY ROLES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO

• Evaluate agent performance daily by listening to and evaluating recorded calls, live calls, or other customer interactions (such as chats, emails, or social media) for adherence to quality standards, company policies, and best practices.
• Developing and implementing quality monitoring processes, tools, and performance metrics to track agent performance, identify trends, and drive continuous improvement.
• Assisting with trend reporting to identify best practices and development areas. 
• Collaborating with other departments, such as training and operations, to share insights and recommendations for improving overall quality and customer and/or consumer satisfaction.
• Communicate with leaders and provide constructive feedback needed to properly document agent performance. 
• Conducting regular monthly calibration sessions, recommending corrective actions, and evaluating the effectiveness of implemented fixes.
• Establish an on-going process to maintain an even and consistent delivery of evaluations and feedback utilizing the tools and reports available.
• Validate teams' alignment to ensure completion of weekly and monthly productivity goals.
• Identifying and escalating systemic issues that require additional attention or resolution.
• Staying up-to-date with industry best practices, trends, and tools to enhance overall quality assurance processes within the contact center environment. 

EDUCATION

High School Diploma, (Bachelor's degree preferred), Business/Quality/Process Improvement

EXPERIENCE

• 3- 5 years previous call-center experience.
• Experience coaching and providing feedback to members of a diverse workforce.
• Two years’ experience in quality position preferred with large call center environment utilizing quality recording software.
• Knowledge of relevant industry standards and regulations.
• Proficiency in using call center software, recording tools, and data analytics platforms.

COMPETENCIES

• Attention to detail and the ability to meet strict deadlines.
• Computer/technical skills.
• Effective verbal and written communication skills and excellent interpersonal skills enabling effective, respectful interactions with team members and stakeholders.
• Ability to effectively provide constructive feedback.
• Adaptability and flexibility in a dynamic work environment.
• Willingness to acquire knowledge on new technologies/process to solve quality problems.
• Able to work independently, self-directed and solutions oriented.   

TECHNICAL KNOWLEDGE AND SKILLS

• Strong understanding of call-center quality applications (such as Genesys, Verint, Nice etc.)
• General understanding of contact center operations, technologies, and customer service best practices.
• Proficient MS Office skills (Outlook, PowerPoint etc.) 

Base Salary:  $60,200 to $74,100

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, are offered.

What We Can Do For You

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Position Overview

The Coca-Cola Company. Our vision is loved brands, done sustainably, for a better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design, and marketing. As our SAP Clerk you will be responsible to manage SAP transactions, troubleshoot discrepancies, evaluate data, and perform minor IT tasks.Function Related Activities and Key Responsibilities

• Responsible to manage data entry and system updates in SAP software.
• Ensure all accurate record-keeping and efficient operational workflows are managed.
• Exhibit strong, proficient use of Microsoft Excel
• Display detailed knowledge of trend usages and understand trends.
• Manage data verification, system troubleshooting, and report generation.

Education and Additional Requirements

• High School, General Education
• SAP experience required.
• Previous IT experience is a must.
• Excellent communication skills
• Ability to work cross-functionally, collaborative with various departments.
• Successfully read and understand trends.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Position Overview:

The primary role of the Maintenance Technician is to provide maintenance support to production.  Troubleshoot process and packaging equipment.  Box Formers, Fillers, Case Sealers, Labelers among other process systems.  Perform preventative maintenance on equipment as well as recommendations for improvement. 

Responsibilities and Duties:

• Properly trouble-shoot and maintain production lines and/or batching/processing equipment.
• Properly perform all necessary maintenance tasks to production lines (i.e. rebuilds, welding, valve, pipe and solenoid selection, etc.)
• Properly develop and implement preventive maintenance systems for all production equipment and/or batching/processing equipment.
• Execute predictive and preventative maintenance practices for all production equipment.
• Perform systematic preventative maintenance, including electrical or mechanical adjustments, inspections and minor repairs.
• Understanding of VFD’s, Motors, Electrical Schematics, Troubleshooting with a multimeter.
• In a timely manner, identify and correct potential equipment problems.
• Maintain accurate records and logs as required.
• Adhere to Good Manufacturing Practices (GMPs) in the execution of the work schedule. Ensures the area is maintained in a clean, safe, and orderly fashion.
• Work directly with cross-departmental personnel and management to problem-solve to ensure maximum production efficiencies.
• Comply with all standard safety practices, safety rules, and all Company rules and policies.
• Maintain proper safety conditions of equipment including immediately correcting or reporting safety issues to your supervisor.
• Read, understand and comply with standard operating procedures and Safety Data Sheets.
• Able to explain and demonstrate job tasks to all internal and external visitors.
• Actively assist with planning/scheduling and storeroom staff for tracking work orders, parts, and purchase requisitions.
• Identify and assist in the implementation of projects as required.
• Observes and test the operation systems and equipment in order to diagnose malfunctions, using voltmeters, process meters and other testing devices.
• Provide effective advanced trouble shooting support, following best practices for safety and fault isolation.
• Capture description and procedures used for troubleshooting and repairs performed in CMMS.
• Examines jobs to be done and determine scope and best way to accomplish the work. Consults with requester, maintenance planner, and/or Supervisor when necessary.
• Obtains, drawings, instructional manuals and special procedures, as needed, from files or other sources. Makes any additional sketches, diagrams, etc., necessary.
• Ensures the safety needs are given a top priority in operations support and work execution. Some examples are Arc Flash/Shock Hazard safety, confined space entry, LOTO, Line Break Permit, hazardous materials, hand tool safe use, etc.
• Gains complete knowledge of plant's processes and packaging systems.
• Enforces plant polices in the execution of their assigned duties. Report violations of plant polices to the Management.
• Attends meetings and support continuous improvement initiatives.
• Recommends equipment to be included in preventive maintenance programs.
• Performs other tasks and special assignments as requested by management.

Minimum Job Requirements: (Minimum qualifications needed to perform essential job functions):

• Meet all basic plant employment criteria, to include a good attendance record.
• Achieve a passing score on the Maintenance Technician test.
• Must supply own tools per the Maintenance required tool list.
• Able to read one-line diagrams, P&ID, blueprints and schematics.
• Able to lift up to 50 pounds.
• Ability to work on multiple levels, such as catwalks, ladders, etc. and ability to work in extreme temperatures.
• Ability to visually identify defective parts.
• Ability to detect defective parts, machine failures, and changes in speed and other routine running conditions.
• Must have strong problem-solving skills and the ability to work efficiently under stressful situations.
• Must be able to work flexible shift schedules as determined by business need.
• Must be able to use a computer and associated software programs.
• Perform all tasks in a safe manner to ensure achievement of Quality, Service and Cost objectives.

Job Requirements:

High School, General Education

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Executive Administrative Assistant

JG 7, Based in Atlanta

Our leadership has the commitment to do what is right, to help set direction for others, and to facilitate tough decisions when required. They are some of the most highly respected business professionals in the world and we have an exciting position for a candidate that wants to learn and growth with these incredible mentors. We are seeking an Executive Administrative Assistant to join our team.

In this role you will have the ability to work cross functionally at all levels as you connect with others within the company. This is a fast-paced position that requires you to be flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality. 

What You’ll Do for Us

• Responsible for scheduling and managing two principles executive calendars, including prioritizing and resolving related conflicts, proactively scheduling important meetings with internal and external individuals
• Organizes and coordinates travel and related requirements to include travel authorizations, flight tickets, hotel bookings, visas, airport transfers, expense reports; ensures that all travel and hotel arrangements are compliant with the Company’s Travel Policy.
• Provides support in arranging meetings including coordinating the agenda, collaboration of presentations/information, handling logistics, such as conference registrations, room reservations (internal and external), and local travel. 
• Provides hospitality for Senior Management or guests of the department which may include planning, arranging, and confirming all local logistics support.
• Coordinates across the other administrative assistants to ensure smoothness of operations across the HR function
• Contributes to the team engagement and helps organize activities and sessions for the teams to come together.
• Performs general duties including data entry, purchase order processes, requests for payment. project planning
• Contributes to the excellent reputation of The Coca-Cola Company through professional, friendly, and respectful interactions internally and externally. Performs other duties as required and/or assigned.

Qualifications & Requirements

• High School and some college preferred in Business, Communications, or similar fields is required.
• 6 years+ of experience in a high-level executive support role required.
• Must have proven ability to be a resourceful problem-solver.
• Expertise knowledge of MS Office, including Word, Excel, PowerPoint, Teams and Outlook. 
• Strong attention to detail, interpersonal, and strong communication skills are needed.
• Excellent time management and organizational skills to meet deadlines are needed.
• Experience scheduling travel arrangements and schedule for management.
• Experience successfully creating and/or modifying processes in real time
• Has high resilience and can manage conflicting priorities with grace.
• Always maintains confidentiality.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

As a support member of the Coca-Cola Company Freestyle Innovation Center, Capabilities & PMO team, the Program Manager will lead and manage all aspects of a project that may be part of a larger program, which may or may not be global. Project Management may include creating the needed processes, operating models, designs and technology to enable effective and efficient implementation of the program. The Program Manager will leverage best-in-class systems and processes for collaborative planning and execution. The successful candidate will have a demonstrated track record of successfully integrating and driving a broad array of strategies and action programs to significantly improve collaborative planning, productivity/cost, service and quality. The successful candidate will have a demonstrated track record of successfully delivering projects and programs on schedule and on budget with features agreed to by the end customers. Successful demonstration of managing this triple constraint is a key requirement of the job.

Key Responsibilities:

• Leverage project management tools and processes to lead and manage projects; Administering a stage-gate process including but not limited to: Project Charter; Project Plans; Project Sponsors; Status routines; Change and Decision Logs; Reporting, Risk Management and Communications

• Prepares and maintains project plans including Scope, Quality, Risk, Communication, Procurement, Resources, Integration, and Time Management plans.

• Tracks activities against a milestone-based plan and provides regular and accurate status reports and schedule updates

• Lead the planning and execution of the strategy to design and deliver the Program within required cost, quality, requirements and specifications. Ensure all required stakeholders are included in the strategy. 

• Compile all relevant existing data to communicate the strategy.  Design and implement data gathering (rather than formal research) programs to close information gaps.

• Manage cross functional teams across Freestyle and, including several of the following external partners: research & innovation, supply chain, service, marketing, communications, legal, finance, customer teams and bottlers as required.

• Steward Project with Sponsors and Stakeholders. Identify and partner with other Freestyle Project and Program Managers to integrate and balance work streams to maximize use of resources.

• Steward development of capabilities for commercialization/ implementation of project.

• Manage and steward TCCC relationships with key business partners if necessary (Internal Suppliers, 3rd Party Supply Partners and other Partners as needed by the program).

• Prepare and maintain project plans including Scope, Quality, Risk, Communication, Procurement, Staffing, Integration, and Time management plans. Track activities against a milestone-based plan and provides regular and accurate status reports and schedule updates.

• Develop and share best practices for leadership of complex innovation programs within the system

Education:

• Bachelor of Science Degree (focus on engineering, process engineering or computer science).

• PMP certification desirable.

Related Work Experience:

• 7+ years’ experience as a project manager. 

• 3+ years’ experience with embedded design (hardware, software and mechanical systems).

• 5+ years’ experience in the practice of requirements engineering according to a product development life cycle in a team environment.

• Consumer electronics or consumer appliances experience is strongly preferred.

Other Competencies:

• Project Management Knowledge:  Utilizes tools and standard project management processes to manage program scope, schedule, budgets, risks and resources.

• Project Management Execution:   Independently manages multiple and or highly complex projects, across multiple initiatives with varying time horizons.   Projects will have an impact far beyond their immediate objective and require advanced critical path management.  Identifies risk and is accountable for delivering the finished equipment, software, etc. across the system.

• Resource Planning:   Manages shared resources across complete projects and ensures timing and availability of resources are in place for project success.

• Comprehensiveness:  Monitors, inspects, and/or manages medium to large complex programs/ projects for completeness, compatibility, compliance with engineering principles and design needs and standards. Monitors budgets and/or schedules.

• Communication:  Ability to communicate effectively with all Business and Technical Functions, including Marketing, Suppliers, and Bottling partners.

• Change Management:   Ability to identify and resolve project/program changes. Develops, communicates, and defends moderately complex programs/projects.  Ensures program/project stays within budget and/or schedule.

• Professional Knowledge: Good base understanding on Innovation stage-gated processes and software development lifecycles – including Waterfall and Agile methodologies. Process engineering skills is preferred.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Director Business Partnership Strategy 

ROLE LOCATION: Atlanta, GA (Hybrid Work Schedule)

Whether or not relocation benefits are provided will be discussed at the time of offer. In instances where relocation is provided, current mobility policies will apply. All policies are subject to amendment, revision, or discontinuance at the sole discretion of the Company.

What you’ll do for us 

The Director, Business Partnership Strategy will proactively balance ES and Operating Units needs and expectations and develop solutions (e.g., portfolio strategies, experience strategies and cost savings challenges).  

Ability to comprehend, analyse and interpret complex business problems and drive effective real estate and workplace solutions.

Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry real estate/workplace environment.  This role must develop transformational/new approaches to solve problems related to the workplace.  This individual must identify issues and barriers, analyze the cause and develop solutions to remove the obstacles to keep moving forward and effectively manage / reduce risks and create system-based value.

Qualifications & Requirements: 

Bachelor’s degree required.  Masters degree preferred with 15 + years in corporate real estate, with 5+ years in supplier/project/people management

Certification in corporate real estate, project management, LEED and/or facilities management preferred

15+ years business experience in relationship management

5+ years corporate real estate managing a large HQ environment

5+ years corporate real estate across broad geographies (i.e. North America)

5+ years global experience

The position benefits from an understanding of multi-country dynamics within company; therefore, potentially multi country experience would be preferred

Competencies and Skills

• Strategic thinking and business-focused mindset
• Strong analytical skills
• Financial knowledge, including experience managing budgets and foundational knowledge of basic finance and accounting principles
• Mastery of relationship management and proven experience optimizing strategic relationships and networks
• Proven knowledge of Real Estate, Project Management, and Facilities Management leading practices, and trends
• Demonstrated ability to define, set expectations, influence and execute multiple concurrent projects
• Proven experience in implementing large scale initiatives
• Track record of having managed and developed high performance teams, working within a leveraged, outsourced operating environment, in collaborative and integrated manner
• Excellent verbal and written communication skills, including the ability to explain technical matters to non-technical staff and to interact with Executive Leadership
• International and/or Multi-national organization experience, desired

Travel Requirements:

Minimum 40% travel is required

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

The QA Analyst II contributes to ensuring that manufacturing operations are uninterrupted by providing quality results within service level timelines. Investigate and support Customer Complaint investigations for timely resolution. Support innovation and continuous improvement through adopting new product and new technology for improved efficiency.

What You’ll Do for Us

• Performs testing, reagent preparation and appropriate documentation to support the QA release of ingredients, in process and finished products for manufacturing support.
• Perform out of specification investigations.
• Perform / Ensure material release in SAP.
• Assist customers to resolve material issues eg. block / unblock, SLE’s, STO’s
• Adhere to laboratory SOP’s.
• May perform method development and / or validation.
• Process owners for specific areas / activities within the laboratory to ensure compliance to specific regulatory requirements.
• Provide and contribute to organizational metrics that lead to enhanced audit organization/system performance. Ensures all relevant information is captured accurately and entered in a timely manner into the company’s on-line reporting and data warehouse system.
• Assesses and provides feedback on the quality of corrective action plans to ensure the effective completion and mitigation of all risks and identifies manufacturing, procurement, and regulatory concerns.
• Continuously seeks insights and knowledge on industry trends and technology that will further improve the organizations value proposition and performance.  Utilizes subject matter expertise to participate in the review, development and enhancement of company standards, policies, and procedures.
• Leverages business relationships and influence leadership and operations to support, communicate and drive the execution of current and future program for regulatory compliance as well as provide technical expertise.

Qualification & Requirements

• Bachelor’s degree in Life/Health Science, Engineering, Chemistry, or related field is required, Master’s degree is preferred.
• At least 5 years of experience in Quality Assurance or similar technical field including at least 3 years working with manufacturing operations is a must with knowledge and application of concentrate and beverage base manufacturing processes.
• Qualified candidate must possess knowledge with the following systems: SAP, PICASSO, Clarity
• Must possess the ability to apply technical knowledge and establish credibility with highly technical audiences with the ability to break down or modify complex technical information as needed to communicate it orally or in writing to non-technical company staff.
• Must possess the ability to collaborate cross-functionally and coordinate efforts around process improvement, as well as the ability to analyze business processes and develop systems-based solutions that will improve current state.
• Knowledge of data in the Formula Management System, including reasonable value ranges and calculations origin, and the ability to recognize inconsistencies is needed.
• Knowledge of project management principles and the ability to apply these principles, tools, and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion is needed.
• Experience with implementation and oversight of environmental and safety management systems such as ISO14000/18000 is needed.

What We Can Do for You

• Large & Connected Network: Ability & exposure to cross-functional connected teams across the country & globe allow you to enhance and maintain global connections that allow us to move faster and learn from others.
• Innovative Technology:  We utilize and lead the market with our large supply chain network and state-of-art technology we use each day.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.