Security officer
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.
The Rodolfo Corky Gonzales Branch Library is a very busy community library that provides services to the West Colfax neighborhood.
We are located in a diverse West Colfax area near many schools, parks and businesses. We average 450 visitors per day including many children and families during after school hours with a very active Teen Advisory Board TAB.
The successful candidate should have great customer service, great communication skills and ability to work with people of all ages, diverse backgrounds in a singular point.
We are looking for a Security Officer to help create positive experiences for library customers by maintaining a safe and secure environment for customers and staff.
You will receive on the job training to develop skills and abilities related to the position, including certification in First Aid, CPR and in the usage of an AED, Narcan usage, defensive tactics and verbal de-escalation training.
You will create a welcoming environment for the whole community in alignment with our library use policy. Daily duties include patrolling the entire building throughout the day.
You will be responsible for opening the building and securing the building at closing. You will address behaviors that violate our library use policy while using a trauma informed approach and de-escalation techniques to ensure everyone’s safety.
This position requires communication with the safety and security team at the Central Library, and includes writing incident and accident reports.
We provide uniforms and training to all of our officers to ensure they are well equipped for all situations.
About You
Our ideal candidate has a solid customer service background and is committed to providing a safe and welcoming environment to everyone who uses the library.
In addition, they have :
Knowledge of loss prevention.
Knowledge of security equipment.
Skill in de-escalation and positive communication.
Ability to exercise quick and mature judgment in dealing with potentially disruptive, abusive customers and emergencies.
Ability to complete concise and grammatically correct reports.
Ability to work with a diverse group of people in a fast-paced work environment.
Ability to use basic workplace technology including email, internet and automated software.
Ability to pass a physical examination and a background check after the offer to hire has been made.
Ability to obtain an Unarmed Business Guard License issued by City / County of Denver.
We know your time is valuable. Please only apply if you meet the following minimum requirements :
One-year civilian or military experience in security, safety, loss prevention or law enforcement (related academic training, public relations skills or customer service experience may be considered as a substitute for direct security requirement).
A high school diploma or equivalency.
A current Colorado driver's license with a good driving record, or ability to obtain one within one year of hire.
We anticipate this posting to remain open until filled. Please submit an application at your earliest convenience in order to be considered.
About Everything Else
Job Profile
LN1926 Security Officer
To view the full job profile including position specifications, physical demands, and probationary period, click .
Position Type
Unlimited
Library Hiring Range
$17.29 - $19.45
Starting Pay
$17.77.00 - $21.61
Agency
Denver Public Library
Assessment Requirement
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