Children's Mercy KC Jobs (4)

Customer Service Representative

Children's Mercy KC Kansas City, MO
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Overview

The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and / or concerns related to their Children's Mercy billing or sensitive financial matters.

The incumbent supports Children's Mercy's financial health and strategic goals by encouraging payment and self-pay collections for services rendered.

This position maintains working knowledge of hospital and organizational billing, charges, and collections policies.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization.

New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and / or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005.

If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and / or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Responds to both verbal and written requests for information from guarantors, payors, and other internal and external customers
  • Reviews and resolves patient and family requests received through the Patient Financial Services website.
  • Reviews and responds to parent mail and voicemail messages received.
  • Special projects and / or miscellaneous tasks

Qualifications

Associate's Degree or 1-2 years experience Customer Service Experience, Patient Accounts Experience, Revenue Cycle Experience, Medical Insurance Billing

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $18.15 / hr, but your offer will be determined based on your education and experience.

Remote Work / Work from Home

This position is entirely remote or work-from-home. The person hired must live in the Kansas City metro area and may attend on-site meetings, as scheduled.

EEO Employer / Disabled / Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors.

A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates.

The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status.

A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we.

We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

Full-time
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Bachelors Social Worker

Children's Mercy KC Kansas City, KS
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Overview

A Bachelor's Social Worker is responsible for collaborating with internal and external team members to identify barriers to care and resource needs for patients and families.

The Bachelor's Social Worker supports patients, families and teams by conducting assessments; providing emotional support;

identifying resource needs, making community referrals, and advocating for families. Bachelor's Social Worker collaborates with colleagues to enhance and meet strategic goals.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization.

New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and / or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005.

If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and / or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Psychosocial Assessment
  • Care Coordination and Patient / Family Support
  • Practice Management

Qualifications

  • Bachelor's Degree Social Work BSW from Accredited Program and 1-2 years experience Student practicum in hospital social work would count as 1 year experience
  • Bachelors of Social Work Missouri
  • Licensed Bachelors of Social Work MO - LBSW MO
  • Employees must obtain Bachelors of Social Work Kansas or equivalent within 90 days

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $22.13 / hr, but your offer will be determined based on your education and experience.

Remote Work / Work from Home

This position is not eligible work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer / Disabled / Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors.

A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates.

The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status.

A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we.

We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

Full-time
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Master social worker

Children's Mercy KC Kansas City, KS
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Overview

To identify and intervene with at-risk populations to mitigate psychosocial barriers to optimal care outcomes. Social workers provide services to children, adolescents, and adult patients / families / staff at Children's Mercy and complete comprehensive psychosocial assessments and develop treatment plans in conjunction with internal and external team members.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization.

New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and / or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005.

If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and / or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Psychosocial Assessment and Treatment Planning
  • Clinical Services and Intervention
  • Care Coordination
  • Practice Management

Qualifications

  • Master's Degree MSW from Accredited Program and 1-2 years experience
  • One of the following : Licensed Master's Social Worker KS, Licensed Clinical Social Worker Specialist KS required upon hire
  • One of the following : Licensed Master's Social Worker MO, Licensed Clinical Social Worker MO required upon hire
  • Employees must obtain Licensed Clinical Social Worker Specialist KS or equivalent within 90 days
  • LMSW MO Licensed Master's Social Worker MO must have a KS or MO license upon hire and then be dually licensed in both states within 90 days of employment Required 90 Days

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $26.91 / hr, but your offer will be determined based on your education and experience.

Remote Work / Work from Home

This position is not eligible work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer / Disabled / Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors.

A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates.

The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status.

A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we.

We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

Full-time
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Security Officer I

Children's Mercy KC Kansas City, KS
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Overview

Provides high level secretarial functions for Surgical Specialty Clinics that may include : answering phones, scheduling and coordinating clinic appointments and operating room scheduling, obtaining external patient records, clinic support, filing, copying, typing and faxing.

Supports the CMLS lean system by providing administrative support in daily management, problem solving, and performance metrics.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization.

New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and / or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005.

If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and / or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Provides clerical support for both surgery and clinic scheduling
  • Manages office communications.
  • Organizes and maintains department filing system to ensure records are complete and accurate.
  • Assists in the maintenance of a safe environment and promotes efficiency of operations.
  • Attends education programs, unit meetings and assigned committees.
  • Participates in performance improvement activities.
  • Shares responsibility for teaching and orientation of new personnel (within own skill level).

Qualifications

HS diploma or equivalent and 3-5 years experience

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $18.15 / hr, but your offer will be determined based on your education and experience.

Remote Work / Work from Home

This position is not eligible work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer / Disabled / Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors.

A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates.

The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status.

A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we.

We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

Full-time
APPLY