Clinic Receptionist
Transcript
CommonSpirit Health, our mission, vision and values connect us to our humankindness mission. It allows us to not only speak about humankindness but acting humankindness, connecting us to the underprivileged and underserved communities that we serve.
Humankindness allows us to use our innovation, compassion and efforts to continue to drive healthcare through our diversity, equity, inclusion and belonging efforts.
We are grateful to be able to have this opportunity to serve our communities and to be a part of the change. Thank you.
buffered00 : 0000 : 00 Sorry, your browser doesn't support embedded videos. Video length : 30 seconds0 : 30How does humankindness speak through CommonSpirit's culture?
Mika System Manager Inclusion and Belonging Overview
From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters : being healthy.
We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
CHI Health has an immediate need to add a Clinic Receptionist to our OB Clinic located at our University Campus off of 24th & Cumming!
Hours : Monday-Friday 8a-5p
With you in mind, we offer the following benefits to support your work / life balance :
- Health / Dental / Vision Insurance
- Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24 / 7)
- Voluntary Protection : Group Accident, Critical Illness, and Identity Theft
- Employee Assistance Program (EAP) for you and your family
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching 401(k) and 457(b) Retirement Programs
- Adoption Assistance
- Wellness Programs
- Flexible spending accounts
Responsibilities
Job Summary :
Under direct supervision, receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
Job Responsibilities :
- Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy / scan patient access related hard-copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
- Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
- Perform other duties as assigned.
Qualifications
Minimum Qualifications :
- High School Diploma preferred but not required
- 1 year of customer service experience required
- 1 year of clinic or receptionist experience strongly preferred