CenterPoint Energy Jobs (1)

Call Center Coordinator.

CenterPoint Energy Houston, TX
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We want you to know

CenterPoint Energy and its predecessor companies have been in business for more than years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance.

We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Diversity and Inclusion

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

What we bring to you

  • Competitive pay
  • Paid training
  • Benefits eligibility begins on your first day
  • Subsides metro and parking discounts
  • Flexible work schedule, paid holidays and paid time off
  • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
  • Professional growth and development programs including tuition reimbursement
  • k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate % vesting.

To be successful in this role you will :

  • Provide general administrative and clerical support for manager / supervisor meetings and all employee related meetings to discuss company topics, including presentation materials, handouts, site coordination, audio / visual / IT interface and food / beverage.
  • Participate in and support department in special projects, committees and task forces to accomplish assignments and volunteer activities.
  • Provide confidential handling of exception reporting and payroll support to supervisory staff.
  • Handle routine administrative questions and tasks for the group.
  • Coordinate and communicate on call coverage weekly / monthly,
  • Coordinate and handle all employee recognition and holiday celebration activities.
  • Monitor and maintain office and coffee room supplies.
  • Distribute payroll and department mail as required.
  • Coordinate shift scheduling and relocation initiatives, maintain and monitor overtime scheduling, and enter billable time for management staff.
  • Provide clerical and administrative tasks to Call Center Function
  • Strong experience in Office suite.
  • Maintains confidentiality on sensitive organizational and manager information.
  • Support Emergency Operating Procedures
  • Other duties as assigned.

Your background includes :

  • Requires a high school diploma or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division and the calculation of fractions and / or percentages), grammar and punctuation.
  • Requires a minimum of two years of experience providing administrative support with regular exercise of initiative, attention to detail, use of personal judgment and discretion without immediate supervision.

A bonus to be :

  • Must be able to exert up to 10 pounds of force occasionally, and / or minimal amount of force frequently to lift, carry, push, and pull or otherwise move objects.
  • Must be able to sit and view computer screen for extended periods of time.
  • Must have manual dexterity to operate computer and other office equipment.
  • May occasionally work some overtime without notice.
  • Expected to work in a normal office environment.

LI-CNP

Full-time
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