Carnival Global Brand Jobs (2)

Job Description

At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people’s lives.

And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel.

We’re looking for an amazing Director, Hotel Services to fill this role, which is based in our Seattle office. You’ll be responsible for Leading the management, coordination, and administration of all Shipboard Rooms Division areas (Guest Services and Housekeeping) as well as Finance Administration to promote a seamless continuous approach in achieving consistently high levels of guest satisfaction and employee retention while meeting financial targets.

Closely coordinates with other Hotel Departments as well as the Finance department.

Here’s a summary of what Seabourn is looking for in its Director, Hotel Services. Is this you?

Responsibilities

• Lead and direct the Guest Services and Housekeeping Departments in the overall management of operations
• Ensure that guest service standards are met and developed to maintain consistent drive Customer service programs that enhance / increase / foster customer loyalty high levels of excellent guest service
• Establish financial plans and budget requirements for the Department. Responsible for shipboard Budget Report Templates and reporting.
• Review guest experience satisfaction metrics and and retention
• Review annual objectives composed by department heads and monitor progress to completion over coming year
• Manage succession planning, sponsor career development and drive talent acquisition. Oversee performance management for the Department and develop high potential employees and closely liaise with planning to ensure adequate staffing onboard the vessels
• Manage partnerships, departments and vendors to enhance relationships and collaboration efforts
• Work with shipboard talent to develop and refine Group, Event, VIP and Loyalty signature and recognition services
• Lead in the implementation of company initiatives and, working with shipboard and corporate management, ensure the creation and delivery of Team Member training programs to establish continuity of service, procedures, and Team member experience across all business units
• Drive the development, validation and acquisition of new processes, technology (including testing), and systems for streamlining operational effectiveness, integrating automation and seeking innovation
• Work with shoreside partners in refining, streamlining and enhancing procedures, systems and compliance with regulatory requirements for effective embarkation, disembarkation and movement of people en masse
• Maintain existing technology and drive innovation forward
• Manages the content for Guest Operations within HESS-MS
• Manages printed matters onboard to ensure consistency within fleet; liaises closely with Technical to ensure functionality and maintenance of printing equipment

Requirements

• Degree or equivalent experience in hospitality, travel, finance or business management
• 10+ years of Hospitality management experience
• 10 years of diverse multi-cultural staff management and development experience
• Strong understanding of Customer service concepts
• Demonstrated ability to lead, motivate and develop talent
• Strong interpersonal and organizational skills
• Strong analytical, inductive, and deductive skills
• Understanding of the direct and indirect impact of operational decisions on financial results
• Excellent team building skills with a proven track record in mentoring / leading successful teams.
• Ability to articulate a vision and gain buy-in
• Ability to collaborate with Sales, Marketing, Entertainment, Reservations, Loyalty Programs, Land Programs and Ship inventory to create synergies that enhance product perception and delivery
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range : $119,900.00 to $161,800.00. The range is applicable for the labor market where the role is intended to be hired.

Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.

Please visit our site to learn more about our Culture Essentials, Corporate vision Statement and our Core Values at : https : / / www.

seabourn.com / en US / our-company / mission-values.html

Seabourn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Seabourn will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.

If you have a disability and require assistance in this application process, please contact [email protected]

Job Description

The GISCS Cyber Security Architecture and Engineering function is responsible for the development of technical cloud security specifications, and the hands-on implementation of cloud security solutions (monitoring, governance, detective and preventative).

This individual will leverage a mix of proprietary cloud security tools, as well as be responsible for hands on development of scripts and cloud security solutions (e.

g., AWS Control Tower, identity-related solutions, AWS SCPs, etc.). This role will work very closely with GISCS’s Global Application Security team and must be skilled and experienced in Cloud DevSecOPs.

This role is focused on custom cloud workloads across AWS and Azure vs. SaaS solutions like MS O365.

ESSENTIAL FUNCTIONS

• Engage with cloud DevOPs teams to ensure new and existing cloud solutions, workloads, and environments are secure and meet published minimum security requirements
• Research, test and implement security tools and custom solutions to scan, monitor and protect cloud environments
• Requires significant coding and scripting skills, and usage of cloud service provider APIs
• Develop hardening standards for cloud environments using a combination of industry best practices and experience
• Conduct hands-on red teaming of cloud workloads and environments across AWS and Azure, assisting DevOPs teams to reproduce, triaging, and addressing cloud-related vulnerabilities and threats
• Assist with the definition, and execution of a global cloud security strategy and roadmap, including people, process, and technology
• Prioritize cloud vulnerability remediation items detected by tools or manual inspection and provide remediation recommendations
• Less than 25% with shipboard travel likely

QUALIFICATIONS

• Bachelor’s degree in Engineering, Science, or Cyber / Information Security ideal
• 2 of the following : a) AWS Architect Certification, b) AWS Security Configuration, c) Any Azure certifications, d) Any GCP certifications
• 5+ Cyber Security with cloud focus, 5+ programming
• Extensive knowledge of cloud environments, including Azure, AWS, and Google (GCP)
• Current and hands-on experience with Python coding / scripting
• Current and hands-on experience analyzing, assessing, and responding to various internet threats
• Expert hands-on experience with APIs
• Must have hands-on experience with a cloud-native environment, preferably AWS
• Must have hands-on experience security cloud-native services, including but not limited to AKS, EKS, RDS, AWS Secrets Manager, etc.
• 5+ years industry experience
• Experience in Cyber Security Architecture and Engineering and technical design specifically around Cloud Environments

LI-SH1

LI-Hybrid

The range for this role’s base salary is $160,000 - $170,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan.

Director and above roles are also eligible for an additional vesting equity plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

• Health Benefits :
• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• Financial Benefits :
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Paid Time Off
• Holidays All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
• Vacation Time All full-time employees at the manager and below level start with 14 days / year; director and above level start with 19 days / year.

Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours / year.

All employees gain additional vacation time with further tenure.

• Sick Time All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
• Personal and professional learning and development resources including tuition reimbursement
• On-site preschool program, wellness center, and health clinic at our Miami campus

About Us

In addition to other duties / functions, this position requires full commitment and support for promoting ethical and compliant culture.

More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America;

P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia.

Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety andsustainability first.

We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and / or international law.

Benefits as a member of Carnival's Team :

• A comprehensive benefit program which includes medical, dental and vision plans
• Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Paid vacation and sick time
• Cruise benefits
• An on-site fully accredited preschool educational program located at our Doral campus
• An on-site Wellness Center and Health clinic at our Doral campus

To view a copy of Carnival's FMLA, EEO and EPPA posters