Canon Solutions America, Inc. Jobs (1)

Overview

Performs basic pre-install and setup of all assigned machines per Canon Solustion America Pre-Install / Configuration Shop Standards.

Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Services and maintains supported products in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction.

Performs routine maintenance according to documented standards and assists with installations. Unresolved problems will be escalated in accordance with standard procedures.

Seasonal : June-August

Responsibilities

• Reports to manager product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping.
• Meets customer demands by providing efficient, responsive and accurate Field / Shop / on-site maintenance.
• Properly maintains all technical information, FSR’s, Expense Reports, and Canon property assigned.
• Possesses good customer communication and satisfaction skills.
• Performs assigned pre-installs / configurations each day at or above the established benchmark for the model.
• Maintains constant high level of work quality and consistent conformance with published standards.
• Maintains all technical information and Canon property assigned.
• Communicates well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and / or preparation of used machines.
• Assists and / or cross trains in other Logistics functions as assigned.
• Consistently follows all documented Shop processes and procedures.
• Maintains Shop cleanliness and security.

Qualifications

HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.

• Must be at least 18 years of age.
• Requires some travel (valid driver's license and acceptable driving record necessary).
• Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers’ premises.
• Must be able to lift 50 lbs and be in a mobile activity more than 50% of the time (walking, standing, stooping / kneeling).