CAMBA Jobs (1)

Reports To : Program Manager

Program Manager

Location : 2244 Church Ave., Brooklyn, NY 11226

What The Case Manager Does :

• Understand and remain up-to-date on all CAMBA programs and services that may be beneficial to NYPH patients.
• Research external community programs and services that are complimentary to CAMBA programs and develop relationships with community partners.
• Respond by phone to NYPH patient referrals within 48 hours.
• Educate eligible individuals about service offerings and health benefits of the program.
• Support completion of intake paperwork and comprehensive assessments with patients who consent to the program. This may be by phone, video, email, mail, or in-person.
• Provide short-term case management services for approximately 1-2 months, with at least weekly follow-up.
• Enter client data into CAMBA database within 24 hours (i.e. contact information, assessments, client services, progress, outcomes, etc.)
• Work with clients to break through barriers to their goals and to assist them in advocating for themselves and in moving toward self-sufficiency.
• Assist clients in completing applications for benefits and entitlements (e.g. Medicaid, etc), and process applications on clients’ behalf.
• Monitor clients’ progress towards their service goals, and document all interactions with clients via progress notes.
• Create and maintain client files and make copies of all client documents.
• Collaborate with other CAMBA programs, community partners and NYPH team members (such as : patient navigators, community navigators, social workers, care managers, and care coordinators) to improve patient outcomes.
• Participate in outreach, planning and execution of special events, including workshops, health fairs, and jointly agreed upon community events.
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.

MINIMUM EDUCATION / EXPERIENCE REQUIRED :

Bachelor’s Degree (BA or BS) and two years of applicable experience, and / or equivalent experience.

OTHER REQUIREMENTS :

• At least 2 years case management or direct client care experience, required.
• Bi-lingual English / Spanish and / or English / Creole speakers strongly preferred.
• Knowledge about, understanding of, and ability to work closely with, persons with chronic illness and a variety of needs related to the Social Determinants of Health.
• Knowledge of community resources and sensitivity toward persons with chronic illnesses and multiple social needs.
• Follow all HIPAA privacy rules as they relate to personal health information and documentation.
• Ability to utilize public transportation to navigate the five boroughs of New York City.
• Ability to utilize mobile technology as a tablet to document while performing field work.

Compensation : $45,000-$50,000 annually

Status : Full-Time (35 hours per week), some flexibility with hybrid schedule of office and remote work.

Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.