Retail supervisor
Our Retail Sales Supervisors are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry.
At Bob's you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the Bob's Way our Retail Sales Supervisors find satisfaction in leading a motivated, driven , commission sales team in a low pressure, honest, gimmick free and enjoyable shopping environment.
No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
Our Retail Sales Supervisor :
Using some of the best technology in the retail furniture industry, our Retail Sales Supervisor will coach, train and lead a team of Retail Guest Experience Specialists o make our customer's furniture dreams come true.
Working alongside our customers to understand their design wants and budget needs; while working to exceed commission sales goals in a welcoming retail environment.
Our New Concept Store :
Combining our visual displays, online product catalogs, this new concept will provide a new, fresh approach to the furniture buying experience.
Major Duties and Responsibilities :
Open and close Showroom according to Bobs Policy and Company expectations
Oversee sales floor with goal of assuring highest level of service to customers, highest closing rate and maximum average sale
Ensure continuous training, coaching and mentoring of Guest Experience team
Exhibit an enthusiastic Showroom presence and conduct oneself according to Sales Floor Guidelines expectations
Practice Management Involvement consistently to assist the Guest Experience team in performing a high-caliber customer service and sales centric experience
Performing Bob's Huddles and Drills with high enthusiasm, setting the stage for the days activities, creating a fun and learning filled environment.
Coach to Bob's Mystery Shop Guidelines to meet Customer needs and Company expectations.
Training, observing and ensuring Guest Experience team is following the Bob's 7 Steps of Selling to ensure every Bob's Customer has a consistent service centric experience
Engage in ongoing E- Learning and other training modules provided by Bob's to continue to educate and enhance product knowledge
Actively build the Bob's Brand by asking Bob's Customers to rate our service
Engage and complete the sales process and Customer centric service by ensuring that all required processes are completed accurately and timely
Work to ensure that Bob's Showroom is customer ready at all times
Required Qualifications
Ability to lead and manage people
Ability to display analytical, critical thinking and problem solving skills
Ability to use sound judgment and practice sound decision making
Ability to actively listen, communicate effectively and utilize communication tools appropriately
Ability to motivate self and others
Proven ability to effectively manage one's own time and the time of others
Proven ability to identify root cause and manage and improve process
Ability to set clear goals and expectations
Preferred Qualifications
3 years minimum successful supervising Customer Service environment
3 years minimum Supervisor / Management experience
Retail and Sales leadership experience
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :
$23 - $30 an hour
Merchandising Warehouse Associate
Product Support Associates
Full Time and Part Time Career Opportunities
- Product Support Associates are TEAM members within the Bob's Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company's core values and creative vision;
- assisting and enabling Stores to achieve established Sales expectations. The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain;
warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.
No phony sales, no phony gimmicks, just everyday low prices and value!
We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
- Feeling under the weather, we've got you covered! We offer National Health, Dental and Vision coverage
- Life insurance Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
- 401(k) Profit Sharing Plan Generous Company match!
- Paid Personal / Sick Days
- Paid Vacation, Sick Days, Holidays and your Birthday! After all, your Birthday should be a Holiday
- Employee Assistance Program
- Our prices are already low, but why not more! Generous Employee Discount
- The flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Need a pay advance? Take advantage of Bob's Bail Out Program
- Have an unexpected extraordinary expense? Take advantage of Bob's Helping Hand Program. Bob's cares and is here to help
- And much more!
Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees.
Job Responsibilities
- Receive and ship (load and unload) Bob's merchandise while observing all guidelines set forth by the Company to limit shrink
- Stage Showroom and / or Outlet in preparation to receive merchandise in accordance with Visual guidelines
- Assemble Bob's Merchandise with care, working conscientiously to limit damage
- Coordinate and prepare unsold Merchandise for shipping
- Expedite Customer product pickups according to Company guidelines
- Actively assist in conducting Inventory as required
- Exhibit The Bob's Way with all Customer interactions
- Observe and maintain safety requirements of Bob's Discount Furniture
- Contribute to and maintain a clean a back- end (warehouse / stock room) and Showroom working environment
- Assist with Café duties as directed
- Other duties and responsibilities as assigned
Required Qualifications
- Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
- Ability to work within Teams and follow direction
- Ability to actively listen
- Ability to communicate effectively and utilize communication tools appropriately
- Ability to move and lift objects
- Ability to contribute to the Stores overall success
Preferred Qualifications
- Career minded with capacity to grow professionally
- Proven track record of back-end retail warehouse or stock room experience
- A Team player with a desire to exceed expectations
- Customer Service experience
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment.
No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Warehouse associate
Product Support Associates
Full Time and Part Time Career Opportunities
- Product Support Associates are TEAM members within the Bob's Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company's core values and creative vision;
warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.
No phony sales, no phony gimmicks, just everyday low prices and value!
We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
- Feeling under the weather, we've got you covered! We offer National Health, Dental and Vision coverage
- Life insurance Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
- 401(k) Profit Sharing Plan Generous Company match!
- Paid Personal / Sick Days
- Paid Vacation, Sick Days, Holidays and your Birthday! After all, your Birthday should be a Holiday
- Employee Assistance Program
- Our prices are already low, but why not more! Generous Employee Discount
- The flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Need a pay advance? Take advantage of Bob's Bail Out Program
- Have an unexpected extraordinary expense? Take advantage of Bob's Helping Hand Program. Bob's cares and is here to help
- And much more!
Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees.
Job Responsibilities
- Receive and ship (load and unload) Bob's merchandise while observing all guidelines set forth by the Company to limit shrink
- Stage Showroom and / or Outlet in preparation to receive merchandise in accordance with Visual guidelines
- Assemble Bob's Merchandise with care, working conscientiously to limit damage
- Coordinate and prepare unsold Merchandise for shipping
- Expedite Customer product pickups according to Company guidelines
- Actively assist in conducting Inventory as required
- Exhibit The Bob's Way with all Customer interactions
- Observe and maintain safety requirements of Bob's Discount Furniture
- Contribute to and maintain a clean a back- end (warehouse / stock room) and Showroom working environment
- Assist with Café duties as directed
- Other duties and responsibilities as assigned
Required Qualifications
- Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
- Ability to work within Teams and follow direction
- Ability to actively listen
- Ability to communicate effectively and utilize communication tools appropriately
- Ability to move and lift objects
- Ability to contribute to the Stores overall success
Preferred Qualifications
- Career minded with capacity to grow professionally
- Proven track record of back-end retail warehouse or stock room experience
- A Team player with a desire to exceed expectations
- Customer Service experience
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :
$15.00 per hour
Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
Product manager ecommerce
Job Summary
The eCommerce Product Manager will be responsible for delivering excellent digital customer experiences on mybobs.com and related digital products through the product delivery cycle planning, execution, and measurement in support of the company's growth objectives and site features roadmap.
Reporting to the Director of eCommerce Product Management, you will play a critical role in the success of our fast-growing $200+ million eCommerce channel and in increasing eCommerce share of $200 billion overall company sales.
You will work to plan, deliver, and measure results in support of the ecommerce roadmap, working directly with stakeholders across IT and business teams.
You will manage the backlog, prioritizing the right enhancements and fixes, both directly and by working through others to achieve desired outcomes.
Who We Are
At Bob's, we have fun, we love what we do, and it shows in our expansive growth! Bob's Discount Furniture is more than just a furniture store.
We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.
How We Will Support You
At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.
Benefits & Perks- We've got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority.
We focus on three core wellness pillars : Emotional, Physical and Financial. Below are just some of the benefits that we offer :
Feeling under the weather, we've got you covered! We offer Nationally provided Medical, Dental and Vision Insurance
Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday
401(k) Profit Sharing Plan with a Generous Company match!
Pet Insurance to help keep your furry friends happy and healthy
Life insurance Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
Financial Planning, Voluntary Legal Benefits and Wellness Plans
We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!
Additional Employee Discounts through the Hays Perks discount program offering hundreds of online discounts from your favorite merchants.
And so much more!
Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture.
These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.
Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development : In-person, virtually and offer an infinite library of on-demand classes in Workday Learning.
We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents.
Want to grow at Bob's professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.
Responsibilities
Support long term eCommerce and omnichannel product strategies and roadmaps as defined by the Director of Ecommerce Product Management in support of eCommerce growth
Working in close partnership with cross-functional partners / stakeholders, lead eCommerce enhancements and new feature / capability buildout from conception to completion
Help assess and identify product opportunities to determine which are worth pursuing. Provide inputs and support to business cases as needed to justify investments.
Guided by customer research, analytics, and best practices, determine the right features for a product to ensure its effectiveness within the market.
Oversee product backlog management and prioritization in alignment with product strategy and roadmap
Prepare product business requirements, user stories and use case documents with prioritized features and corresponding justification
Work with external 3rd parties to plan and implement projects and deliver new opportunities
Use customer feedback, UX inputs and site analytics to identify customer and / or conversion pain points and guide enhancements
Be an expert with respect to the competition, tracking industry trends and the competitive landscape
Work closely with internal partners from IT, eCommerce, Creative, Merchandising, Analytics, etc. to articulate the backlog as prioritized, measurable user stories and defects
Define and help execute A / B tests and experiments to improve customer interactions, user experience and engagement
Ability to quickly understand our users and customers and the data about how they engage on our site to inform roadmap items
Required Qualifications
3-5 years experience as a Product Manager
Bachelor's degree
Demonstrated experience launching excellent digital products and managing a product backlog
Understanding of the techniques and methods of product discovery and product delivery
Excellent written and verbal communication skills
Proven ability to influence cross-functional teams without formal authority
Experience with eCommerce platforms and applications including analytics
Proficient in other relevant software applications
Technical aptitude to connect business goals and requirements to solutions
Strong collaboration and analytics skills
Agile mindset, adjusting quickly to shifting priorities, multiple demands and rapid change
Preferred Qualifications
Experience with SAP Commerce Cloud, Jira and Google Analytics
Physical Requirements
n / a
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :
95,000
Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
Product manager ecommerce
Job Summary
The eCommerce Product Manager will be responsible for delivering excellent digital customer experiences on mybobs.com and related digital products through the product delivery cycle planning, execution, and measurement in support of the company's growth objectives and site features roadmap.
Reporting to the Director of eCommerce Product Management, you will play a critical role in the success of our fast-growing $200+ million eCommerce channel and in increasing eCommerce share of $200 billion overall company sales.
You will work to plan, deliver, and measure results in support of the ecommerce roadmap, working directly with stakeholders across IT and business teams.
You will manage the backlog, prioritizing the right enhancements and fixes, both directly and by working through others to achieve desired outcomes.
Who We Are
At Bob's, we have fun, we love what we do, and it shows in our expansive growth! Bob's Discount Furniture is more than just a furniture store.
We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.
How We Will Support You
At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.
Benefits & Perks- We've got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority.
We focus on three core wellness pillars : Emotional, Physical and Financial. Below are just some of the benefits that we offer :
Feeling under the weather, we've got you covered! We offer Nationally provided Medical, Dental and Vision Insurance
Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday
401(k) Profit Sharing Plan with a Generous Company match!
Pet Insurance to help keep your furry friends happy and healthy
Life insurance Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
Financial Planning, Voluntary Legal Benefits and Wellness Plans
We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!
Additional Employee Discounts through the Hays Perks discount program offering hundreds of online discounts from your favorite merchants.
And so much more!
Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture.
These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.
Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development : In-person, virtually and offer an infinite library of on-demand classes in Workday Learning.
We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents.
Want to grow at Bob's professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.
Responsibilities
Support long term eCommerce and omnichannel product strategies and roadmaps as defined by the Director of Ecommerce Product Management in support of eCommerce growth
Working in close partnership with cross-functional partners / stakeholders, lead eCommerce enhancements and new feature / capability buildout from conception to completion
Help assess and identify product opportunities to determine which are worth pursuing. Provide inputs and support to business cases as needed to justify investments.
Guided by customer research, analytics, and best practices, determine the right features for a product to ensure its effectiveness within the market.
Oversee product backlog management and prioritization in alignment with product strategy and roadmap
Prepare product business requirements, user stories and use case documents with prioritized features and corresponding justification
Work with external 3rd parties to plan and implement projects and deliver new opportunities
Use customer feedback, UX inputs and site analytics to identify customer and / or conversion pain points and guide enhancements
Be an expert with respect to the competition, tracking industry trends and the competitive landscape
Work closely with internal partners from IT, eCommerce, Creative, Merchandising, Analytics, etc. to articulate the backlog as prioritized, measurable user stories and defects
Define and help execute A / B tests and experiments to improve customer interactions, user experience and engagement
Ability to quickly understand our users and customers and the data about how they engage on our site to inform roadmap items
Required Qualifications
3-5 years experience as a Product Manager
Bachelor's degree
Demonstrated experience launching excellent digital products and managing a product backlog
Understanding of the techniques and methods of product discovery and product delivery
Excellent written and verbal communication skills
Proven ability to influence cross-functional teams without formal authority
Experience with eCommerce platforms and applications including analytics
Proficient in other relevant software applications
Technical aptitude to connect business goals and requirements to solutions
Strong collaboration and analytics skills
Agile mindset, adjusting quickly to shifting priorities, multiple demands and rapid change
Preferred Qualifications
Experience with SAP Commerce Cloud, Jira and Google Analytics
Physical Requirements
n / a
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :
95,000
Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.