Blue Signal Jobs (4)

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Our client is an international leader in onboard airline courier services and customs clearance for time-critical materials and products, who has recently expanded operations to the USA.

As part of that expansion, our client is looking to hire an Operations Manager Onboard Airline Courier Services to help establish and grow their backend operations for their US business unit.

The Operations Manager will play a pivotal role in the organization and will have responsibility for all backend operations.

The Operations Manager Onboard Airline Courier Services will support and develop the Operations Team to ensure the accuracy and timeliness of solutions and services, as well as work with the Sales Team to support business development activities.

This role is best suited for a highly motivated, organized, self-starter, with an entrepreneurial spirit.

Additionally, it’s a must that this individual has prior experience and knowledge of express onboard airline courier logistics.

This Role Offers :

• Competitive base salary, plus monthly stipend for healthcare benefits.
• Large target market experiencing a high spike in demand and growth.
• Strong potential for career advancement, internal promotions, and increased responsibility as the company continues its expansion.
• Management with strong knowledge and experience in the international logistics industry.
• Direct access to C-level executives and a high degree of visibility within the company.

Focus :

• Establish backend operations for US the business unit, including building out the process, procedures and team.
• Player / coach who can perform administrative tasks, such as responding to customer inquiries, and coordinating email communications between internal teams and customers.
• Serve as the initial point of contact for the team and clients on all projects, ensuring customer satisfaction.
• Liaise between company and customs brokerage vendors, and source list of flyers for on-board courier services.
• Support human resources function in establishing and developing a team in alignment with company goals.
• Coordinate global sales activities including the generation of qualified leads for the sales team.
• Develop and execute new processes, policies, goals, and long-term solutions that increase scalability, streamline operations, reduce errors, and decrease costs.
• Provide and present daily, weekly, and monthly operations reports to executive leadership.

Skill Set :

• Bachelor’s degree or equivalent preferred.
• 1 5 years of backend operations experience in the international logistics industry, with specific experience in time critical, onboard courier services.
• Strong background in air freight forwarding, express courier services, and / or e-commerce.
• Ability to handle time-critical shipments and express courier services.
• Knowledge of global airline and customs regulations, codes, and standards.
• Expertise in international air routing and networking.
• Proficient in MS Office Suite and other software to store data, perform reporting, and create documentation.
• Leadership background with demonstrated ability to grow, manage, and lead teams.
• Strong communication and negotiation skills; able to coordinate between departments and with third party vendors.
• Highly motivated, organized, and reliable, with excellent customer service skills.

Our client is an established and continually expanding brand in the hospitality and resort management space. They own and operate multiple resorts in the California coastal area and strive to provide top-notch service and experience to all guests.

They are looking to hire a Hospitality Marketing Manager to lead marketing strategy that will drive sales and increase their customer base.

The Hospitality Marketing Manager will leverage creative expertise within the hospitality industry to help direct the customer experience and increase bookings.

This role will work alongside sales and marketing teams to drive campaigns from ideation to completion while communicating results and analytics to the team and upper management.

This Role Offers :

• Competitive base salary plus comprehensive benefits package including medical, dental, and vision insurance, complimentary meals, and employee discounts.
• Relaxed work environment with flexible schedule available.
• Exciting growth time as the company is expanding and acquiring larger business opportunities.
• Family owned and operated company offering independence with branding initiatives.
• Smaller, close-knit team that allows for your ideas and opinions to be heard.
• Lots of room for individual contributions and many career advancement paths to choose from.
• High visibility within the team and a high degree of influence on projects and company strategy.

Focus :

• Manage hotel CRM channels and programs including assisting in writing monthly emails and running sweepstakes and promotions.
• Assist with the production of sales and marketing materials, hotel collateral, including signage and menus, and other communications as needed.
• Create marketing materials including video, email, presentation, graphics, web landing page content, and other collateral for digital branding and engagement.
• Leverage in-depth research and analysis to guide strategy and improve positioning among various ranking touchpoints in the industry.
• Measure and report impact of marketing strategies by generating and delivering monthly marketing analyses and updates to sales and revenue management.
• Monitor marketing trends, tools, and applications specific to the hotel industry and target market(s).
• Brainstorm with executive leadership on competitor products, the technology landscape, regional trends, compliance laws, and other relevant market data.

Skill Set :

• Bachelor’s degree or above in marketing or communications.
• 4+ years of marketing experience, preferably within the hospitality space.
• Previous experience with a CRM tool and content management processes.
• Demonstrated digital marketing skills in all social media and advertising platforms.
• Strong reporting and analytics skills with he ability to present data and results to a non-technical audience.
• Familiarity with Adobe Illustrator, InDesign, Photoshop, Excel, PowerPoint, etc.
• Experience and demonstratable understanding of the hospitality industry and current market.
• Strong project marketing skills with the ability to develop research, track ROI, strategize for market needs, etc.

Our client is an established and continually expanding brand in the hospitality and resort management space. They own and operate multiple resorts in the California coastal area and strive to provide top-notch service and experience to all guests.

They are looking to hire a Hospitality Marketing Manager to lead marketing strategy that will drive sales and increase their customer base.

The Hospitality Marketing Manager will leverage creative expertise within the hospitality industry to help direct the customer experience and increase bookings.

This role will work alongside sales and marketing teams to drive campaigns from ideation to completion while communicating results and analytics to the team and upper management.

This Role Offers :

• Competitive base salary plus comprehensive benefits package including medical, dental, and vision insurance, complimentary meals, and employee discounts.
• Relaxed work environment with flexible schedule available.
• Exciting growth time as the company is expanding and acquiring larger business opportunities.
• Family owned and operated company offering independence with branding initiatives.
• Smaller, close-knit team that allows for your ideas and opinions to be heard.
• Lots of room for individual contributions and many career advancement paths to choose from.
• High visibility within the team and a high degree of influence on projects and company strategy.

Focus :

• Manage hotel CRM channels and programs including assisting in writing monthly emails and running sweepstakes and promotions.
• Assist with the production of sales and marketing materials, hotel collateral, including signage and menus, and other communications as needed.
• Create marketing materials including video, email, presentation, graphics, web landing page content, and other collateral for digital branding and engagement.
• Leverage in-depth research and analysis to guide strategy and improve positioning among various ranking touchpoints in the industry.
• Measure and report impact of marketing strategies by generating and delivering monthly marketing analyses and updates to sales and revenue management.
• Monitor marketing trends, tools, and applications specific to the hotel industry and target market(s).
• Brainstorm with executive leadership on competitor products, the technology landscape, regional trends, compliance laws, and other relevant market data.

Skill Set :

• Bachelor’s degree or above in marketing or communications.
• 4+ years of marketing experience, preferably within the hospitality space.
• Previous experience with a CRM tool and content management processes.
• Demonstrated digital marketing skills in all social media and advertising platforms.
• Strong reporting and analytics skills with he ability to present data and results to a non-technical audience.
• Familiarity with Adobe Illustrator, InDesign, Photoshop, Excel, PowerPoint, etc.
• Experience and demonstratable understanding of the hospitality industry and current market.
• Strong project marketing skills with the ability to develop research, track ROI, strategize for market needs, etc.

Our client is a global leader in hotel management that is looking to develop and oversee a surf n turf fine dining experience on the beachfront in San Diego.

Their brand is the epitome of luxury and it’s delivered with a passion for service. They are looking for someone with the right background and shared enthusiasm for culinary perfection to join their team.

The Restaurant GM will focus on guest experience and service standards. As an expert in fine dining excellence, they will support various programs, the company’s mission, and ensure their continued accreditation among service standard issuing entities.

This Role Offers :

• Competitive base salary plus comprehensive benefits package.
• Opportunity to work on an exciting, newly developed concept within one of the most stable and well-known companies in the industry.
• Company culture surrounding service excellence.
• Global networking opportunity, with colleagues connected globally.
• Learn from the best in the industry within a role with high visibility.
• International company with a community-based focus.

Focus :

• Oversee restaurant operations within all areas including food preparation, food service, cash handling, sales, and customer interaction.
• Create a guest experience-geared operation within the restaurant through grace, positivity, professionalism, efficiency, patience, and expert knowledge.
• Lead team of restaurant staff in this vision of a service-oriented culture.
• Adhere to company’s service philosophies and ensure adherence to service standards set by Zagat, Gayot, Mobil, AAA, San Francisco Chronicle, Wine Spectator, James Beard Foundation, Michelin, and other accreditors.
• Work with management team to communicate policies, programs, goals, and guidelines to staff. Implement changes within training processes as needed.
• Become the SME on all restaurant policies and operations while continually representing the restaurant in all aspects.

Skill Set :

• 5+ years of experience in hospitality.
• Experience opening a specialty, fine dining restaurant with knowledge of its management and operations.
• Bachelor’s degree or higher and sommelier certification preferred. Demonstratable expertise in food, wine, and bar knowledge a must.
• Must be food safety certified.
• Familiarity with standard POS and payroll systems.
• Exceptional communication, leadership, and organizational skills with a positive attitude and a passion for service.