Big Dog's Hospitality Jobs (2)

General Summary :

Communicate with and assist food servers in maintaining service efficiency and ensuring guest satisfaction. Maintain cleanliness and restock the front-of-the-house area.

Serve water and provide refills as needed. Remove dirty dishes and utensils for the next course and clean and reset vacated tables.

Return dirty dishes, silverware, glassware, and utensils to the dishwashing area. May assist wait staff in serving tables with hot beverages such as coffee or tea.

Duties and Responsibilities :

• Maintain cleanliness and sanitation of the front-of-the-house including all tables, chairs, floors, windows and restrooms
• Must wear slip resistant shoes.
• Restock dining room with silverware, glassware, utensils, condiments, and linen and maintain adequate supplies in the workstations.

Prepare beverages required for service, including coffee, iced tea, and hot water

• Clean / set tables after guest leave
• Assist food servers with drinks and refills
• Pre-bus tables
• Stock : napkins, and silverware
• Meet and greet guests (internal and external) with a smile. Greet guests with Welcome to and thank them for coming when they leave
• Greet guests as appropriate after they are seated in assigned area
• Communicates with host / hostess and wait staff to maintain service efficiency and guest satisfaction
• May assist wait staff in serving tables during rush periods
• Take out dining room trash
• Sweep Floor
• Customer service
• Check restrooms on an hourly basis
• Assist host person with seating of guests
• Assist guest with any needs
• Fill ice bins
• Complete assigned side work
• Maintain a sanitary workstation
• Follow all company policies and procedures
• Work as a team with co-workers
• Other duties as assigned

Physical Demand : Length of time Stand 2 / 3 +Walk 2 / 3 +Talk / Hear 2 / 3 +Use hands to finger, handle or feel 2 / 3 +Climb or balance 1 / 3Stoop, kneel, crouch, or crawl 1 / 3 2 / 3Reach w / hands & arms 1 / 3 2 / 3Taste or smell up to 1 / 3

Weight to be lifted or force to be exerted : Amount of time Up to 10lbs 1 / 3 - 2 / 3

Up to 25lbs 1 / 3 - 2 / 3

Vision Requirements :

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 + feet)
• Peripheral vision (ability to observe an area that can be seen up / down or to the left / right while eyes are fixed on a given point)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Work Environment : Amount of time Toxic or caustic chemicals up to 1 / 3

Extreme Heat (non-weather) up to 1 / 3

General Summary :

Graciously greet guests upon arrival, escort them to their table, provide menus to them once seated, and inform guests of the name of their assigned server.

Manage special seating requests of guests consistent with table availability. Relays messages to servers, and bus person as appropriate.

Assist with the duties of servers and bus person as needed to maintain service effectiveness and efficiency.

Duties and Responsibilities :

• Seat guests according to their preference
• Ensure that guests have menus and inform them of daily specials
• Meet and greet customers (internal and external) with Welcome to the (location name) . To make this statement effective, smiling is required
• Greets guests with Welcome to and thanks them when they leave
• Must wear slip-resistant shoes
• Follows all company policies and procedures
• Clean and stock host stand
• Write daily specials on the board
• Assist bus persons and food servers when needed
• Keep menus clean and organized
• Organize Retail window
• Ensure the floor is free of debris
• Check restrooms hourly
• Clean and set tables after guests leave when needed
• Stock : napkins, silverware and placemats
• Assist guests with any needs
• Other duties as assigned

Physical Demand : Length of time

Stand 2 / 3 +

Walk 2 / 3 +

Talk / Hear 2 / 3 +

Use hands to finger, handle or feel 2 / 3 +

Climb or balance 2 / 3 +

Stoop, kneel, crouch, or crawl 2 / 3 +

Reach w / hands & arms 2 / 3 +

Weight to be lifted or force to be exerted : Amount of time

Up to 10lbs 2 / 3

Up to 25lbs up to 1 / 3

Vision Requirements :

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 + feet)
• Peripheral vision (ability to observe an area that can be seen up / down or to the left / right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Work Environment : Amount of time

Extreme cold (non-weather) up to 1 / 3

Extreme Heat (non-weather) up to 1 / 3

Fumes or airborne particles up to 1 / 3