Restaurant Supervisor
Best Western Island Palms Hotel & Marina
San Diego, CA
Food and Beverage Supervisor
Best Western Plus Island Palms Hotel & Marina, San Diego, CA, US
Salary Range : 24.00 To 25.00 (USD) Hourly
Primary Objective of Food and Beverage Supervisor Position
The primary objective of the host / hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner.
Responsibilities
- Accountable for quality service for the guests in the restaurant and banquet events.
- Make sure servers are following standards of service at all times
- Ensure that staff takes breaks when needed, covering their area if needed.
- Performs table touches to ensure quality service and immediately corrects any problems
- Maintain thorough knowledge of restaurant and bar menus.
- Schedule and arranges parties or special services / amenities for patrons.
- Assign work tasks & coordinates activities of restaurant and banquet personnel to ensure prompt and courteous service to patrons.
- Inspect banquet space and dining room for neatness and cleanliness, and requisitions table linens and other supplies.
- Interviews and oversees training of new hires.
- May assist with creating weekly staff schedule.
- May assist with placing orders with vendors
- May assist with counting and monitoring inventory
- Design and implement programs / promotions that maximize revenue and profit.
- Reward employees who utilize their empowerment to meet or exceed customer expectations.
- Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required
Other duties may be assigned as needed
Full-time