Bally’s Dover Casino Resort Jobs (11)

Rep - Hotel Services

Bally’s Dover Casino Resort Las Vegas, NV
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ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

Front Desk :

  • The Hotel Services Steady Extra will be assigned to work all areas, to include Front Desk, PBX and Room Reservations.
  • Provides guests with exceptional service when they check in and out of the hotel and answer any questions
  • Answers phone in a professional manner

Room Reservations :

  • Answer incoming calls and assist guest with all inquiries pertaining to but not limited to hotel reservations.
  • Make, create and cancel reservations in LMS.
  • Receives and posts deposits as needed.
  • Works in partnership with all other departments to ensure that the client / guest experience meets and / or exceeds customer service standards as defined by property management.
  • Performs all duties in accordance with Tropicana Las Vegas policies and within the realm of our team values.

PBX :

  • Responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual needs.
  • Answers and processes all calls received through the PBX station in accordance with established standards.
  • Plays an integral part in assisting with emergencies (fire, medical, power / system failure) by contacting the designated personnel for immediate assistance.
Part-time
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Production Assistant (part-time)

Bally’s Dover Casino Resort Chicago, IL
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The Production Assistant is responsible for assisting in creating industry-leading made-for-digital video programs covering all professional and college sports for distribution on mobile, online and other digital platforms.

The team of Production Assistants will work under the direction of Supervising Producers and Producers to perform all tasks needed to assist in creating engaging daily programming.

Stadium is an interactive sports network enabling fans around the country to engage with professionally-produced content and a first-class talent team.

Originating from Chicago’s United Center - with a studio in the heart of the facility’s atrium steps away from the famed Michael Jordan statue - Stadium operates the industry’s original OTT-delivered sports network, creating video content for itself and its partners seeking to bridge the high quality of televised content with the immediacy and interactivity of digital media.

Key Responsibilities :

  • Research and story development
  • Video logging and creating highlight shot-sheets
  • Music and interview logging
  • Creation of game recaps and other stories based on daily assignments
  • Working closely with editors
  • Social media interaction and integration into program formats

Minimum Requirements :

  • 1 year of relevant work experience preferred
  • Proven production skills in creating original video for digital platforms preferred
  • Excellent communication skills required
  • Organized and detail-oriented required
  • Knowledge of multiple sports required
  • Driven by challenges and committed to seeing tasks through to completion required
  • Self-motivated, yet a team player who can work well under peer supervision required
  • Ability to work non-traditional hours, weekends and holidays required
Part-time
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Data Entry Clerk - Entry Level

Bally’s Dover Casino Resort Kansas City, KS
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  • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
  • Manage day to day operation of the BSA / AML Compliance Program.
  • Collaborate with BSA Officers and various entity level departments to direct BSA / AML compliance issues to appropriate existing channels for investigation and resolution.
  • Acts as an independent review and evaluation body to ensure that BSA / AML compliance issues / concerns within the organization are being appropriately evaluated, investigated, and resolved.
  • Maintains knowledge of developments, trends, and best practice in BSA / AML compliance administration, including state legal and regulatory changes and propose changes to Bally’s corporate BSA / AML compliance practices.
  • Provide investigation support and direction for entity level reporting with the Know Your Customer Program and customer source of funds as needed.
  • Monitors employee BSA / AML training and coordinates BSA / AML compliance activities of other departments to remain abreast of all current BSA / AML compliance.
  • Ensure security of all information.
  • Keep the work area in a clean and orderly manner.
  • Ensure the safety and security of all customers and team members.
  • Comply with all policies and procedures established by Bally’s Kansas City Casino and departmental management.
  • Other duties as assigned or any reasonable request from any member of management.

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Full-time
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Bartender - Apprentice Casino Bar

Bally’s Dover Casino Resort Las Vegas, NV
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ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

  • Mixes drinks under the supervision of Bartender.
  • Change CO2 canisters requires lifting, bending, and general knowledge of the equipment and operating procedures.
  • Responsible for keeping bar stocked with ice, glasses, stirrers, straws, and all other supplies.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
  • Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Minimum of 1 year experience required.
  • Exceptional customer service focus including attention to producing quality results.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Position requires extensive walking lifting, carrying, bending, as well as, continuous interaction with guests and other employees.
  • Able to carry buckets of ice relatively short distances (bending, lifting, and walking).

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS :

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.

The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.

Part-time
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Server - Food Room Service

Bally’s Dover Casino Resort Las Vegas, NV
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ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

  • Greet guests with an upbeat and friendly manner, deliver food as ordered to guests in a timely and efficient manner.
  • Anticipate needs, and provide any additional items guests require to enjoyably consume their food including silverware, plates, condiments or any other items as needed.
  • Assist the Chef on duty and kitchen staff in the garnishing, arranging and proper presentation of food according to guest specifications or the menu guide.
  • Responsible for full knowledge of all menu items, ingredients, and prices, including beverage.
  • Demonstrate a thorough knowledge of the sequence of service and follow it at all times.
  • Handle guest checks according to internal hotel policy.
  • Follow departmental rules to ensure safety, cleanliness and guest satisfaction.
  • Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion.
  • Make every possible effort to approach every table within two minutes.
  • Maintain teamwork with other team members at all times.
  • Ensure cleanliness of area in accordance with Tropicana Las Vegas standards and the SNHD health code standards.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
  • Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Minimum of 2 years of experience in a fast paced restaurant environment as either a food runner, bus person or food server.
  • Ability to walk and stand for the entire shift, including but not limited to bending, reaching and kneeling.
  • Ability to read and write and communicate in English.
  • Must be able to lift and move up to 30 pounds.
  • Must possess a SNHD health card and Alcohol Awareness card.
  • Reports directly to the Restaurant Manager on duty.
  • Exceptional customer service focus including attention to producing quality results.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS :

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.

The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.

Part-time
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EVS - Heavy Duty Cleaner

Bally’s Dover Casino Resort Chicago, IL
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Job Summary :

As an EVS Heavy Duty Cleaner, you will play a huge role in the welcoming experience of our guests by creating and maintaining a comfortable, clean, and safe environment.

Duties and Responsibilities :

  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adhere to policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
  • Assist with training and developing team members
  • Perform outdoor deep cleaning tasks and special outdoor cleaning projects as assigned
  • Remove trash and debris from front and back of house areas as well as outside areas
  • Ensure all signs, posts, and chain fences are straight and secure, and follow department guidelines to appropriately and timely report any repairs as needed
  • Maintain and report any malfunction of machinery and equipment as needed
  • Use cleaning chemicals and equipment safely and in accordance with manufacturer instructions, including using personal protective equipment when required
  • Ensure the safety and security of all customers and team members
  • Make suggestions for improvements in overall operations with an emphasis on increasing guest satisfaction and reducing costs
  • Perform other duties as assigned

Qualifications :

  • Must be 18 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • High school or equivalent is required
  • Must have two years of experience in building and grounds maintenance or outdoor EVS experience
  • Must have familiarity with OSHA standards
  • Must have excellent communication and interpersonal skills
  • Must be reliable
  • Must be able to work flexible shifts, including weeknights, weekends, and holiday

Physical Demands :

  • Frequently required to stand, walk, and sit for prolonged periods of time
  • Occasionally required to work at heights above 10 feet high
  • Frequently required to lift items up to 30 pounds
  • Occasionally required to push or move items up to 100 pounds
  • Frequently required to reach overhead
  • Occasionally required to work in confined, small areas for long periods of time

Work Environment :

You may be exposed to bright lights, loud noise, and stressful situations in this position.

Full-time
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Shift Manager - Food and Beverage

Bally’s Dover Casino Resort Chicago, IL
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Job Summary :

As Food and Beverage Shift Manager, you will Supervise restaurant activities and employees to ensure smooth and efficient service, ensuring staff meets service standards in the 24 hour outlet.

Duties and Responsibilities :

  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the New York State Gaming Commission regulations
  • Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs
  • Maintains high food, service and health and safety standards
  • Responds to guest and employee needs and resolves complaints and issues
  • Inspects food outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
  • Controls labor and operating expenses
  • Schedules and directs staff in the performance of work assignments.
  • Maintains high visibility during peak periods
  • Excellent written and communication skills
  • Ensuring all Guests receive superior service
  • Ability to work Flexible hours
  • Perform other duties as assigned

Qualifications :

  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must be a high school graduate or equivalent
  • Must have two or more years related experience
  • Must be available to work flexible shifts, weekends, and holidays

Physical Demands :

  • Frequently required to lift up to a maximum of 30 pounds
  • Regularly required to see, hear, talk, bend, twist, stand and walk; use hands to finger, handle, or feel; reach with hands and arms
  • Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy.

Work Environment :

The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Full-time
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Coordinator - Housekeeping Dispatch

Bally’s Dover Casino Resort Las Vegas, NV
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ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
  • Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.
  • Responsible for processing weekly and daily schedules for the Housekeeping and EVS Departments by maintaining, editing, and updating payroll and maintaining daily payroll labor costs.
  • Processes and revises vacations and floating holidays.
  • Tracks open stations and overtime when needed. Coordinates and processes leaves of absences.
  • Actively listens and gathers questions, ideas, complains and opinions from Team Members.
  • Updates attendance records.
  • Supports all aspects of the Housekeeping department by assisting the Executive Housekeeper with any task put forth.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of 2 years experience required or relevant work experience acceptable.
  • Exceptional customer service focus including attention to producing quality results.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Knowledge of personal computers and able to type, utilize Excel and Word programs.
  • Knowledge of LMS400 and Kronos.
  • Able to speak and read English; bilingual is a plus.
  • Must be able to multi task and file. Has a strong mathematic skill.
  • Able to communicate well with guests, Team Members and management from their department as well as others.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS :

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.

The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.

Go Hilton Travel Discount Program

Take that dream vacation. Visit a loved one. Celebrate a milestone. Indulge in Hilton’s renowned hospitality with deep discounts at our hotels around the world.

It’s all possible with our Go Hilton Team Member and Family and Friends Travel Programs! As a Tropicana team member, this is one of the many benefits that we offer.

Full-time
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Barista (Steady Extra)

Bally’s Dover Casino Resort Las Vegas, NV
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ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
  • Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.
  • Provides exceptional customer service with prompt service, quality beverages and products.
  • Maintains assigned outlets throughout the day to ensure everything is acceptable to Tropicana Las Vegas and Clark County Health Codes.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of 1 year experience in customer service experience.
  • Has six months experience in a cash handling environment.
  • Must be able to learn quickly and work well in a team environment.
  • Able to build lasting relationships with guests and Team Members.
  • Able to read, write, and communicate verbally in English.
  • Requires the ability to participate in strenuous labor.
  • Exceptional customer service focus including attention to producing quality results.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS :

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.

The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.

Go Hilton Travel Discount Program

Take that dream vacation. Visit a loved one. Celebrate a milestone. Indulge in Hilton’s renowned hospitality with deep discounts at our hotels around the world.

It’s all possible with our Go Hilton Team Member and Family and Friends Travel Programs! As a Tropicana team member, this is one of the many benefits that we offer.

Part-time
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Security - Officer

Bally’s Dover Casino Resort Denver, CO
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ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Participates in all racetrack security operations including racing and non-racing aspects.
  • Motivates, guides, and supports team members in the proper discharge of their duties.
  • Ensures all team members adhere to company policies as delineated in the Team Member Handbook.
  • Assures highest standards of guest service are met at all times.
  • Remains aware of all aspects of racing operations and attentive to any area that might need intervention or assistance.
  • In coordination with the Security Supervisor, responds to, and resolves, any guest issues including violations of law or regulation.
  • In coordination with the Security Supervisor, responds to, and resolves, any guest issues relating to any failure or any perceived failure to deliver premium customer service.
  • In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it.
  • Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests.
  • Enthusiastically interacts with guests to enhance their experience.
  • Other duties as required.

DISCLAIMER : Bally's Arapahoe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally’s Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast growing team today!

Part-time
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Security supervisor

Bally’s Dover Casino Resort Kansas City, KS
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ESSENTIAL FUNCTIONS :

  • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
  • Monitor staffing levels to ensure budgetary compliance.
  • Assign work to team members.
  • Participate in interviewing and selecting new team members, and train and develop team members.
  • Issue disciplinary action as needed.
  • Investigate incidents and guest complaints and produce summary report of findings.
  • Review Security activities with Security Shift Manager.
  • Observe, identify, and appropriately address intoxicated guests.
  • Check for and report safety hazards.
  • Serve as team leader for emergency response drills and evacuations.
  • Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
  • Produce and deliver reports as required.
  • Respond to all calls promptly and professionally.
  • Manage escalated situations involving guests, including intoxicated guests.
  • Have complete knowledge of all casino events and promotional activities.
  • Keep work area in a clean and orderly manner.
  • Ensure the safety and security of all guests and team members.
  • Comply with all policies and procedures established by Bally's KC and departmental management.
  • Other duties as assigned or any reasonable request from any member of management.

KNOWLEDGE, SKILLS, ABILITIES, and OTHER CHARACTERISTICS :

  • A high school diploma or GED is preferred.
  • At least two years of experience as a security guard or law enforcement agent is preferred.
  • Must obtain Missouri Gaming Commission occupational license.
  • Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine.
  • Appropriate use of security-related equipment, including flashlight, two-way radio, and handcuffs.
  • Ability to write clear and concise reports using correct grammar and punctuation.
  • Knowledge of internal controls.
  • Knowledge of applicable OSHA regulations.
  • Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
  • Read, write, and understand complex instructions.
  • Communicate appropriately with all casino guests, casino departments, and fellow team members.
  • Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and / or local regulations.
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS : while performing the duties of this job, the team member is required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls;

reach with hands and arms; stoop, kneel, bend, or crouch; and talk and hear. The team member must lift and / or move up to 75 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT : while performing the duties of this job, the team member is exposed to variable temperatures, smoke, and bright flashing lights.

The team member may be required to perform duties outside in all seasons. The noise level in the work environment is usually very loud.

ACKNOWLEDGMENT :

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation.

Bally's KC reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice.

The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company.

Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.

Full-time
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