Back to Back Security Jobs (6)

Our company seeks a Lobby Attendant to work in the lobby of our establishment. In this role, you will greet patrons at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable.

You will also answer patrons' questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role.

Lobby Attendant Duties and Responsibilities :

• Provide upkeep to the lobby areas to ensure they are clean and presentable
• Greet and assist patrons, directing them as needed
• Lift bags or other objects as needed
• Assist guests with special needs

Lobby Attendant Requirements and Qualifications :

• High school diploma or GED certificate
• Experience in a customer service role (preferred)
• Good interpersonal skills
• Friendly and helpful demeanor
• Ability to lift up to 20 pounds
• Flexible schedule to work various shifts, including weekends, nights, and holidays

• Welcome customers and guests in a warm and friendly manner.
• Ascertains their needs.
• Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
• Knows all essential aspects of our business operations.
• Monitors lobby and work area determines customer flow.
• Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
• Facilitates correspondence with customers.
• Works collaboratively with other staff, managers, and resources.

Front Desk Agent Qualifications / Skills :

• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

Education, Experience, and Licensing Requirements :

• High school diploma, GED, or equivalent.
• Prior industry experience preferred.
• Familiarity with telephone, office, and point-of-sale software a plus.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

The successful candidate will be able to accept ownership for effectively solving customer issues , complaints and inquiries;

keeping customer satisfaction at the core of every decision and behavior.

Responsibilities :

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and / or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible

Responsibilities also may include organizing and managing files, acting as receptionists, scheduling meetings and appointments, and supporting other staff with organizational tasks.

A high school diploma or equivalent degree is usually sufficient. However an associate's degree is a plus. Office assistants need to have advanced computer skills, and they typically have strong time management and organizational skills.

Bilingual candidate a plus

We are looking to hire an upbeat guests service associate to assist with checking guests in and out of our establishment.

The guests desk agent will assist guests with inquiries, problems, and complaints. The guests service agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.

You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard.

You will ensure keys are handed back on guests' departure.

To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure.

Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment.

Guests Service Agent Responsibilities :

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.
• Assisting guests with disabilities.
• Operating switchboard and assisting with inquiries.
• Assisting the reservations manager with taking reservations.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist.

Guests Service Agent Requirements :

• High school diploma or suitable equivalent.
• 1+ years of front desk agent experience preferred.
• Well-groomed, professional appearance.
• Outstanding written and verbal communication skills.
• Team player.
• Physically agile, and able to stand for extended periods.
• Available to work shifts, over weekends, and on public holiday

Our company seeks a Lobby Attendant to work in the lobby of our establishment. In this role, you will greet patrons at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable.

You will also answer patrons' questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role.

Lobby Attendant Duties and Responsibilities :

• Provide upkeep to the lobby areas to ensure they are clean and presentable.
• Greet and assist patrons, directing them as needed.
• Provide customer service and answer patrons' questions.
• Lift bags or other objects as needed.
• Assist guests with special needs.

Lobby Attendant Requirements and Qualifications :

• High school diploma or GED certificate.
• Experience in a customer service role. (preferred)
• Good interpersonal skills.
• Friendly and helpful demeanor.
• Ability to lift up to 20 pounds.
• Flexible schedule to work various shifts, including weekends, nights, and holidays.

Front Desk Agent Job Responsibilities :

• Welcome customers and guests in a warm and friendly manner.
• Ascertains their needs.
• Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
• Knows all essential aspects of our business operations.
• Monitors lobby and work area determines customer flow.
• Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
• Facilitates correspondence with customers.
• Acts as the site liaison for the services and sales center.
• Works collaboratively with other staff, managers, and resources.

Front Desk Agent Qualifications / Skills :

• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

• High school diploma, GED, or equivalent.
• Prior industry experience preferred.
• Familiarity with telephone, office, and point-of-sale software a plus.