Receptionist
AutoNation Ford South Fort Worth Position Overview The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department.
Answers basic inquiries and takes messages. What are the day-to-day responsibilities? Meet and greet customers in a professional manner Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave Provide basic information to callers who have general inquires Assist with filing duties and other administrative tasks as needed Prepare sales and service gas tickets for the Accounting Department Serve as a backup to the Sales Department Cashier Assist the General Manager with various clerical duties as needed Attend meetings and trainings as scheduled Perform other duties as assigned Be friendly, professional, courteous and efficient when working with all customers and employees What are the requirements for this job?
High School diploma or equivalent Possess excellent written and verbal communication skills Ability to operate a multi-line switchboard Ability to read and comprehend instructions and information Ability to work well with the public
Porter, Sales
AutoNation Chrysler Dodge Jeep Ram North Richland Hills Position Overview The Porter-New / Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property.
What are the day-to-day responsibilities? Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards Transporting customers and dealership personnel, as needed Assisting with customer deliveries Ensuring all vehicles are clean and in good repair on the lot and showroom Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot Picking up vehicles from storage and deliver vehicles to storage and other dealerships Assisting with weather related clean up when necessary Building and grounds maintenance as needed Other functions and special projects may be assigned What are the requirements for this job?
High school diploma or equivalent Knowledge of basic automotive repair and maintenance Ability to handle machinery safely Ability to drive across surrounding states to transport vehicles Ability to drive manual transmission Valid state driver's license Ability to operate an automobile Ability to use hand and power tools
Vehicle Logistics Associate
AutoNation Auto Auction Houston Position Overview The Auction Management Associate works closely with the auction team to coordinate vehicles for sale, review work performed, ensure efficient sale line-up and operational flow.
What are the day-to-day responsibilities? Checking vehicles being dropped off at auction and ensuring delivery. Completing all initial vehicle stock-in;
manually entering or scanning VIN and adding vehicle identifiers (i.e. color, mileage) into the system. Printing and placing appropriate windshield stickers on the vehicle.
Providing check-in forms daily to vehicle registration desk. Walking the lot to ensure correct windshield stickers are on each vehicle and vehicles are in their appropriate lane and lot number.
Communicating with Operations and Reconditioning teams to ensure logistics of vehicles to the shops. Moving vehicles to their appropriate location on the auction lot.
Demonstrating commitment to workplace safety by following predetermined safety procedures. Providing sale day assistance including lane coordination, locating and moving vehicles, and starting or jumping vehicles.
Performing other job related duties as directed by management. What are the requirements for this job? High School diploma or equivalent required.
Ability to multitask. Maybe required to stand, walk, reach, stoop and crouch. Organization and follow-up skills. Reasonable computer skills and the ability to utilize a portable terminal, or tablet preferred.
Ability to drive vehicles with standard and automatic transmission. Valid in-state driver’s license and have and maintain an acceptable, safe driving record.
Sales Manager
AutoNation Dodge Ram Broadway Position Overview The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.
This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way.
Who Would I Interact With? This position interacts daily with Customers, Sales Associates, other Managers, Financial Services Manager, and support staff, just to name a few.
What are the day-to-day responsibilities? Leading yourself and the team in a way that supports AutoNation’s Vision and Mission Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes Driving the business through a high-level of involvement in the day-to-day operations Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing Appraising vehicles for trade Managing all three areas of customer traffic : Showroom, E-Commerce, and Phones Partnering with General Manager and / or General Sales Manager to plan and manage new and used vehicle inventory Assisting in managing controllable expense elements for the New and Used Vehicle Departments Analyzing the business to determine shortfalls and developing action plans to improve performance How will I know if I am successful?
The performance of a Sales Manager is measured by achieving : Targeted unit sales and gross profit Targeted Associate retention Targeted Customer Satisfaction Index What are the requirements for this job?
High School diploma or equivalent Proven success in auto retail sales Proven leadership ability to mentor and train others Ability to set and achieve targeted goals Ability to drive an exceptional Customer experience Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Valid in-state driver’s license and have and maintain an acceptable, safe driving record What are the opportunities for career growth?
Our Sales Managers have a few options for career growth and development after success in this role. Opportunities may include : Used Vehicle Manager Financial Services Director
Entry Level Technician Experience
AutoNation Honda Tucson Auto Mall Position Overview At AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at various experience levels.
As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers.
In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.
Daily Responsibilities : Performing vehicle repair and / or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer. Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
Documenting work performed on each vehicle on the repair order. Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as special tools.
Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate. Providing an exceptional customer experience to drive loyalty Minimum Job Requirements High School diploma or equivalent Automotive technical training (varies based on store needs) General Mechanical skills, manual dexterity and able to operate power and hand tools, and other types of machinery Attention to detail Organization and follow-up skills Demonstrated customer service skills Knowledge of the automotive repair life cycle Ability to operate an automobile, including manual transmission vehicles Valid in-state driver’s license, and have and maintain an acceptable, safe driving record The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.
Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.
Receptionist
AutoNation Chrysler Jeep Broadway Are you seeking a career in the automotive industry? Are you looking for steady work at a company that refuses to slow down?
Are you accustomed to working in a fast-paced environment? Do you want stable management in a company that’s focused on quality and continued growth?
Do you want to enjoy the benefits that come along with working for a large company, but you want to feel like you’re part of a family ?
Whether you're an experienced candidate, military veteran, or someone who is just starting their career AutoNation has an opportunity for you.
Position Overview The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department.
Answers basic inquiries and takes messages. What are the day-to-day responsibilities? Meet and greet customers in a professional manner Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave Provide basic information to callers who have general inquires Assist with filing duties and other administrative tasks as needed Prepare sales and service gas tickets for the Accounting Department Serve as a backup to the Sales Department Cashier Assist the General Manager with various clerical duties as needed Attend meetings and trainings as scheduled Perform other duties as assigned Be friendly, professional, courteous and efficient when working with all customers and employees What are the requirements for this job?
High School diploma or equivalent Possess excellent written and verbal communication skills Ability to operate a multi-line switchboard Ability to read and comprehend instructions and information Ability to work well with the public BDC, Call Center, Sales, Entry Level, Incoming Calls, stevinson, Calls, Outgoing Calls, Appointments, Warranty, Kuni, Customer Service, Retail, E Commerce, Groove, larry h miller, Coordinator, Customer Relations, Automotive, Service Department, Foundation, BDC Representative, Telemarketing, CRM, Receptionist, Schomp, Business Development Coordinator, Sales Department, Sonic, Sales Appointments, Service Appointments, McDonald, Sales Force, CDK, Dealership, Team Lead, Phone Calling, Phone Calls, Setting Appointments, Emailing, Text, Video Chat, Video Chatting, Leads, Negotiation, Negotiations, Prospects, Bozarth, Cold Call, Cold Calling, Phil Long, Internet, Military, Communication, New Cars, Used Cars, Schomp, Network, Networking, Social Media, Deals, Close Deals, Agent, Sales Consultant, Guests, Entry Level, Entry Level Associate, Appointment Generation, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover.
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Parts Dispatcher
AutoNation Chevrolet Coral Gables Position Overview The AutoNation or ACP Auto Parts, LLC. Dispatcher is responsible for routing deliveries, interacting with drivers (company and / or third-party), assigning routes, maintaining an on-time delivery schedule, using TMS software, handling customer delivery inquiries, and communicating to drivers their duties for the day.
Who Would I Interact With? Reports to the Parts Manager or ACP Auto Parts Warehouse Manager / Director. Interacts with region and corporate management Team members, customers, drivers, salespeople and other store Team members.
What are the day-to-day responsibilities? Execute customer orders from receipt of order through to delivery of product by building loads, assigning drivers and equipment.
Assist drivers in checking for damaged parts, returns, cores and with open invoices (invoice to cashier). Monitor driver and vehicle performance while in route through automated tracking software, including route issues and potential Hours of Service constraints.
Assist drivers with load, customer, or paperwork issues whenever required, including after or before normal business hours.
Ensure shipments depart on time and according to schedule. Update Inside Sales Representatives regarding order status, including any issues that impact order requirements.
Update the notes field in the TMS with such issues. Monitor, and address delay times on loads to determine if there were customer issues, driver and / or equipment problems, or other unforeseen circumstances Supervise all drivers and adjust routes as needed for absentee drivers.
Constantly monitor the delivery log for day with loaders and parts pullers. Adjust cut off times if needed and notify CSR supervisor about changes.
Monitoring the fleet to ensure equipment is clean and maintained regularly. Assist with the completion of accident reporting and investigation.
Communicate with direct supervisor regarding overall operation status and performance. Advise supervisor of issues or irregularities impacting the operation or the customer.
Answer all operator / driver inquiries / problems in a quick and efficient manner. Other duties as assigned. What are the requirements for this job?
High School diploma or equivalent Two years’ experience as a Dispatcher Excellent communication and problem-solving skills Adhere to all policies and procedures Working knowledge of Microsoft Office Maintain good attendance.
Valid in-state driver’s license and have and maintain an acceptable, safe driving record
Courier
AutoNation Ford Fort Worth Position Overview The courier delivers and picks up parts, equipment and other materials for the dealership.
- What are the day-to-day responsibilities? Delivers parts and equipment to customers, satellite stores and vendors Pick up parts and equipment from customers, satellite stores and vendors, coordinate schedule with Parts Manager and Parts Associate Completes log at the time of delivery and request recipients signature Unload truck each night;
- turn in all paperwork and undelivered parts Help maintain the professional appearance of the Parts Department Ensure parts truck is washed weekly and waxed every two months Responsible for the basic upkeep of the truck;
check oil with each fill-up Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers Adheres to all company policies, procedures and safety standards What are the requirements for this job?
A high school diploma or the equivalent Ability to read and comprehend instructions and information Must have a valid driver's license Ability to use computer and calculator Ability to communicate well orally and in writing with customers, vendors and other contacts