ASM Global Jobs (22)

Join our team and get access to some of the most exciting events in the Greater-Pittsburgh area that include annual conventions, sporting events, public shows, celebrity galas and prestigious gatherings!

Work alongside other rock stars as we create a never-forgetting experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a wealth of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more.

Did I mention FREE DOWNTOWN PARKING ? Vacation, Sick, Holiday, and Personal Days too! Let us not forget our completely awesome employee events each year!

Some benefits may only be available in a full-time status, but lots of perks for part-time team members too!

ASM GLOBAL, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Events Manager at the David L.

Lawrence Convention Center. This Events Manager position is responsible for ensuring that the operational needs of clients are met by mobilizing the necessary internal resources to properly set up, operate and close out events.

Incumbent serves as primary contact for client and all internal departments and must be present during the execution of the event.

Position requires flexible hours.

Major Responsibilities :

• Advises, guides, counsels and meets with assigned clients as necessary regarding all event details and logistics.
• Gathers and organizes all information pertinent to the event such as agenda, meeting room requirements, labor needs, electrical needs, security needs, etc.
• Respond to client inquires by either providing information or directing inquiry to appropriate internal department.
• Advises clients and service partners on the operational procedures, policies, rules and regulations and deadlines of the facility
• Quotes prices for operational and labor services not specified in the Event License Agreement
• Process last minute changes requested by clients, and alerts internal departments and / or service contractors as necessary
• Must be present during the execution of the event and serve as manager on duty as required
• Coordinate with finance on the invoicing of events
• Prepares and distributes to client and internal departments in a timely manner an event document(s) detailing all information required for the execution of the event.
• Maintains documentation of all contracts and correspondence related to definite sales accounts.
• Accurately inputs and updates all information pertinent to definite sales accounts into the computer.
• Prepares room diagrams for event functions
• Prepares, reviews, and completes final event settlements. Handles subsequent inquiries regarding event settlements.
• Meets with internal departments as necessary to discuss event requirements.
• Holds pre-event meeting with client and internal departments to review event requirements and logistics.
• Attends departmental meetings as required.
• Performs related duties as assigned by the Director of Event Services.

Working Conditions :

• Standing up to 2+ hours at a time and walking as much as 10 miles on a show day
• Walking surfaces are comprised primarily of concrete and uneven surfaces,
• Not substantially exposed to adverse conditions. Activities occur both inside and outside the Center; some seasonal cold, heat and humidity
• Perform office related functions in standard office setting, including use of computer
• Must be able to work long hours (12+), weekends and / or nights and holidays as events dictate.
• Ability to multi-task in a high demand, fast paced, working environment

Qualifications :

• Two (2) years’ experience in the operation and execution of convention and / or trade shows with attendance over 5K
• Bachelor’s degree in hospitality, event planning, sports management or a related field required.
• Experience working with unions such as audio visual, stage hands, productions and set up staff, etc.
• Must be able to effectively manage many conflicting priorities at one time
• Demonstrate ability to lead.
• Excellent verbal, written communication, and organizational skills
• Self-motivated and capable of working independently or in interdisciplinary teams
• Professional presentation, appearance and work ethic
• Computer knowledge includes word, excel, Microsoft outlook, Ungerboeck, Social Tables, and 22 Miles.

NOTE :

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity / Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Job Summary :

The Director, Marketing & Communications will focus primarily on cross-functional initiatives and providing long term business support to multiple stakeholders across multiple lines of business including but not limited to (Brand, Premium Seating, Private Events, Partnerships, F&B, etc.

This generalist should be capable with extensive knowledge across various marketing disciplines including Brand, Public Relations, Email / CRM, Loyalty Programs, Creative Services, Digital, Social and Websites.

The ideal candidate should have experience managing teams, collaborating with executive leadership and establishing direction that leads to measurable results in working in a collaborative, team-focused manner to implement creative marketing campaigns, promote public awareness and drive event sales.

Essential Duties :

Marketing & Lead Generation Function :

• Develop solutions and initiatives that support venue priorities & deliver measurable results.
• Influence and drive acquisition, engagement and retention strategies around marketing initiatives related to venue priorities.
• Oversee lead generation strategy related to priorities for different lines of business.
• Partner with Box Office, Sales, Private Events and Executive Leadership to help shape needs related to data management.
• Identify new ways to track metrics against goals and provide actionable business insights.
• Collaborate with internal teams to support annual Business Development goals, budgets and targets.

Brand Development & Public Relations Function :

• Effectively works with Executive Leadership & Creative Teams to develop initiatives that enhance the T-Mobile Center brand as well as identify new opportunities and trends.
• Evaluate the impact of marketing programs in achieving their stated objectives.
• Remain current on industry trends and local market insights to inform marketing strategies.
• Develop arena marketing best practices and workflows according to timelines and SMART goals.
• Guide the strategic vision while implementing new products in line with venue priorities.
• Liaise with venue event operations and box office to determine opportunities to gain efficiencies & extend brand awareness.

Administrative :

• Ensure the development, implementation, maintenance and reconciliation of comprehensive marketing plans
• Remain current on industry trends and local market insights to inform future marketing strategies and decisions
• Manage, coach, counsel and direct the activities of the Digital Media Strategist and Manager, Marketing & Communications.
• Oversee website maintenance, email marketing, social media initiatives and graphic design projects as well as other marketing duties as needed.

Required Qualifications (Job Knowledge, Skills, and Education) :

• A minimum education level of : BA / BS Degree (4-year) (Advanced Degree Preferred) in Marketing or Related Field
• A minimum of 8-10 years of related work experience
• Knowledge of and experience in marketing, media buying, promotions, sponsorship management, public relations, website and social networks
• Managerial experience with ability to lead and represent the Marketing Department
• Creative thinking, strong initiative, and verbal presentation skills.
• Works well independently and as part of a team.
• Self-starter, strong organizational skills, ability to prioritize and meet deadlines.
• Proficient in Power Point, Word, Excel, Photoshop, Illustrator, and web research strategies.
• Proficient in social platforms such as Facebook, Twitter, Google +, Instagram, YouTube and Pinterest
• Be passionate about success and teamwork
• Have a great work ethic and attitude
• Strong verbal and written communication skills
• Highly organized with good coordinating and project management skills
• Demonstrated ability to meet tight deadlines and work effectively in a high-pressure environment
• Proficient in Microsoft Office products (Word, Outlook, Excel) and ability to learn required business systems
• Must be able to work evenings, weekends and holidays, as required

Preferred Qualifications :

• Live event or sports industry experience

ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.

ASM may require an employee to perform duties outside his / her normal description.

POSITION : Sous Chef / Production Chef

DEPARTMENT : Culinary

REPORTS TO : Director of Culinary Services

FLSA STATUS : Salaried Exempt

SALARY RANGE : $65-75k annually

SAVOR Chicago, the leading food service provider located at McCormick Place Convention Center has an immediate opening for 1 Sous Chef.

This position report to the Director of Culinary Services with responsibilities to include purchasing, inventory control, scheduling and managing culinary staff, food safety program, cost of goods accountability, labor management, food production and quality control.

Major Responsibilities

Create the production schedules to meet business demands.

Create Order lists and submit to the Purchasing Department.

Communicate with the Purchasing department to ensure the best quality product is utilized.

Monitor Cooler and Freezer inventory on a daily basis to prevent over ordering and spending.

Lead, plan and execute Catering Operations on a daily basis with the assistance of the other Chefs.

Ongoing Recipe development that includes proper recipe scaling and build sheets.

Continually manage, monitor, and seek labor efficiencies to reduce costs, improve product output and enhance overall guest experience

Maintain and manage Union culinary and stewarding personnel to meet labor and production objectives

Monitor recipe compliance and quality control are met throughout the production process by the Union Cooks.

Maintain health department score of 90 or above and SAVOR’S 3rd party audit score of 95 or above.

Maintain food costs and budget goals and report any inconsistencies to the Culinary Director immediately.

Attend internal event-related meetings and relay immediate changes to other internal departments.

Carry out supervisory responsibilities in accordance with company policies and applicable laws.

Maintain brand standards for all Food Services in accordance to the company’s vision

Support, train and implement company’s sustainability objective and goals. To include usage of Local and Minority Vendors as well as Carbon neutral / Negative products.

Develop a solid understand and comply with unit’s Collective Bargaining Agreements.

Education and / or Experience

High School Diploma or equivalent (i.e. GED).

Minimum of 4 years as a Sous Chef in a high-volume location and or Culinary Degree

Prior experience in a Union environment a plus.

Prior experience in Food Ordering processes and Systems a plus.

Strong Computer literate (i.e. Word, Excel, PowerPoint, Access).

Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues.

Ability to multitask and complete projects according to deadlines.

Strong organizational skills.

Physical demands including walking and standing 8 to 10 hours.

Essential Duties and Responsibilities

• Coordinates and communicates details of internal events and meetings with the McCormick Place Operational Departments.
• Consults with clients to determine objectives and requirements for their event.
• Prepares pre-event planning documents and instructions using event software.
• Provides clear, concise, and timely communication of directives to other departments.
• Implements facility rules, regulations, policies and procedures.
• Directs all facility staff in delivering facility services for events and resolves event related problems.
• Assists with preparing pricing estimates for meeting.
• Ensures compliance with all facility and appropriate governmental rules and regulations by the event planners and all service providers working on the event.
• Develops and maintains strong relationships with internal meeting clients to assist in their planning, anticipate their needs and problem-solve on site.
• Administrative support for the Director and Event Management Team to include show management documents and department records.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Bachelor’s Degree from four-year college or university.
• 1 to 2 years related experience and / or training.
• Or equivalent combination of education and experience.
• Working knowledge of the principles of facility management, services and equipment for a similar facility.

Skills and Abilities

• Exceptional communication skills both verbal and written.
• Excellent organizational, planning and problem-solving skills.
• Professional presentation, appearance and work ethic.
• Ability to prioritize multiple projects.
• Ability to coordinate the work of others in delivering various facility services.
• Ability to adjust work schedule to coincide with events.

Computer Knowledge

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Office Products (Word, Excel, PowerPoint and Outlook).

Previous experience in EBMS a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function.

Must have the physical ability to maneuver around facility(ies), at times, walking and / or standing up to 8-10 hours daily.

The employee may sit for long hours and be required to use hands to handle files, type and operate offices machines; to talk and hear on the telephone.

Specific vision abilities required by this job include close vision to handle.

Hours of work and travel requirements

Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Recruiter- Shalanda Hedrick

McCormick Place ASM Global

301 E. Cermak Rd, Chicago, IL. 60616

Applicants that need reasonable accommodations to complete the application process may contact 312.791.7000.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

We will accept applications from 01-17-23 until position is filled

• Directs all facility staff in delivering facility services for events and resolves event related problems.
• Directs and participates in the pre-event planning, reviews any history of the event, initiates correspondence and conferences with the event planner, their suppliers, and ASM Global staff.
• Compiles and reviews event and contractor charges with appropriate ASM Global staff and event planner, prepares proper documentation for invoice preparation and assists in the follow-up on collections.
• Conducts post-event meetings with the event planner and their contractors as necessary to evaluate services provided.
• Conducts tours of the facilities for potential customers, explains services and facilities available, describes how they may best be used by the event, and determines the needs of the potential event.
• Works closely with our Hotel Partners to execute events they have contracted into our space.
• Assists with preparing pricing estimates for prospective meeting.
• Monitors and ensures compliance with contractual responsibilities of all parties.
• Prepares pre-event planning documents and instructions.
• Ensures compliance with all facility and appropriate governmental rules and regulations by the event planners and all service providers working on the event.
• Provides clear, concise, and timely communication of directives to other departments.
• Implements facility rules, regulations, policies and procedures.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Works with internal service partners to provide quality service to customers.
• Serves as Liaison for all facility clients to ensure highest level of customer service for all external service providers.
• Establishes new standards of customer service by working with departments in the facility.
• Performs other job-related duties as assigned.

Job Title : Branded Outlet Counter / Cashier (Starbuck's, Jamba Juice, 23rd Street Cafe)

Department : Restaurant

Reports To : Sr. Restaurant Manager / F&B Manager

FLSA Status : Non-exempt (Union)

Hourly Rate : $25.77

Summary :

Responsible for Credit Handling, Customer contact and expediting while providing fast, efficient and friendly service at all times.

Engages with guest through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.

Essential Duties and Responsibilities

Follows the Branded concepts / SAVOR operational policies and procedures, including Cash / Credit Handling, Safety and Security, to ensure the safety of all employees during each shift.

Accurately processes cash register transactions, inputting product costs, giving back change, processes debit and credit cards, traveler's checks, coupons and gift certificates Maintains a clean and organized workspace so that fellow employees may locate resources and product as needed.

Maintains the security of cash at all times and adheres to SAVOR Cash Handling Policy.

Adheres to the monitoring of product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes.

Knowledgeable of all equipment and function required to make a successful product.

Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.

Keeps food and beverage shelves stocked.

Keeps outlet clean and wipes down tables, shelves, counters, glass and any other surface that needs cleaning.

Represent SAVOR as the Customer Service Agent providing quality, skilled guest service while ensuring the prompt and immediate check out of our guest.

Expedite the efficiency and flow thru of guest check out and oversee the self-checkout POS System.

Assists with new employees training by positively reinforcing successful performance and giving respectful and encouraging feedback to lead to success.

Monitors the proper recording of employees' meals and meal vouchers.

Notifies Leads / Managers regarding guest's complaints and concerns.

Performs other related duties as assigned by supervisor.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential required. Reasonable accommodations may be made to enable individuals with disabilities to perform.

Educational Requirement

The requirements listed below are representatives of the knowledge, skill, and / or ability;

Must have a High School Diploma / GED

Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test.

Must speak, be able to read and understand English well enough to converse with customers supervisor's and employees.

Understand written and oral direction and communicate effectively with others.

The Part-time Receptionist will be responsible for overseeing the administration of the front desk and reception area. The Receptionist will serve as first point of contact for Raising Cane’s River Center by answering the main phone line, returning calls, greeting all visitors / guests, and responding to guest emails with current information.

Essential Functions

• Welcomes guest to the facility and announcing visitors to appropriate personnel.
• Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voice mail box and / or handle as needed.

Take messages and communicate to employees.

• Receive, sort, and route incoming mail and faxes.
• Receives and log checks from clients.
• Provides typing and clerical support as needed.
• All other duties / responsibilities as required.

Required Qualifications

• A minimum education level of : High School diploma or equivalent
• Minimum of 1 year of related work experience.
• Outstanding verbal communication and customer service skills required.
• Typing of 35-40 wpm preferred.
• Ability to read, listen and communicate effectively in English, both verbally and in writing
• Ability to work in a team environment
• Must be proficient with Microsoft Office products

ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.

ASM Global may require an employee to perform duties outside his / her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

POSITION : Finance Manager

DEPARTMENT : Finance

REPORTS TO : General Manager

FLSA STATUS : Salaried, Exempt

Job Description

ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Finance Manager for ASM / The Millennium Youth Entertainment Complex.

Essential Responsibilities

• Assists in the development and implementation of facility goals and priorities relating to financial management, budget, accounting, purchasing, and / or payroll in compliance with State and Federal law, and ASM policies and procedures.
• Supervises payroll, Accounts Payable, Accounts Receivable other accounting functions, and personnel.
• Prepares and performs or assists with event settlements.
• Prepares and performs bank reconciliations weekly or bi-monthly.
• Prepares financial statements for both the Client and ASM Corporate, including financial reports, including monthly statements, Annual Budget, and Annual Reports.
• Directs the installation and maintenance of accounting records to show receipts and expenditures.
• Maintains general and subsidiary ledgers, accounts receivable, revenue distribution, depreciation, cost, inventory, operating expenses, and insurance records.
• Verifies and checks the accuracy of general ledger coding.
• Directs and participates in cost analyses and rate studies.
• Prepares monthly variance analysis for each department.
• Directs internal audits involving review of accounting and administrative controls.
• Coordinates preparation of external audit materials and external financial reporting. Works with auditors in verifying financial information / procedures.
• Establishes system controls for new financial systems and develops procedures to improve existing systems.
• Assists with the installation and maintenance of new accounting, timekeeping, payroll, inventory, property, and point of sale systems and controls.
• Other duties as assigned.

Supervisory Responsibilities

May supervises staff in the Finance Department. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. R

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• B. S. in Accounting or Finance from a four-year college or university
• At least 3 to 5 year’s experience in public accounting and / or financial management at a supervisory level or as department head
• Proficient PC experience in Microsoft Office (Word, Excel, PowerPoint), internet
• search platforms, etc.
• Proficient in accounting software systems specifically Sage / Peachtree, Quickbooks Excel, ADP, ABI, and Google Docs.

Skills and Abilities

• Extensive knowledge of general and cost accounting
• Excellent and math skills; high aptitude for numerical data
• Excellent communication, interpersonal skills, and organizational ability
• Ability to work with and maintain highly confidential information is required.
• Effective supervisory skills

Other Skills and Abilities

• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work irregular hours that may vary due to functions and submission deadlines. This may include day, evening, weekend, and holiday hours.
• Ability to prioritize multiple projects and meet strict deadlines
• Must have professional attitude and appearance.
• Must be able to speak, read, and write in English.
• Must be able to pass a US criminal background check and be authorized to work in the US.

Physical Demands

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision abilities required include close vision review of statistical and other financial records and information.
• May spend consecutive hours using a desktop computer.
• Manual dexterity required for computer use.
• Must be able to lift 25 pounds.

NOTE : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time with allowance for reasonable accommodation.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Summary : ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Sous Chef at the ASM Irving Convention Center.

Primary responsibility is leading a staff of 10 or more cooks with varying degrees of experience, maintaining food costs, creating menu ideas and assessing FOH and BOH needs.

Responsible for working in conjunction with other members of the Food and Beverage staff to ensure guests have an amazing dining experience.

Food quality and consistency is essential.

Supervisory Responsibilities

Supervises all kitchen and stewarding staff, in absence of Executive Chef

Assist the Executive Chef in all staffing and employee relations including performance reviews and disciplinary documentation.

Touch tables and ensure each line cook is producing food up to our standards.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

At least four years of culinary experience in a high volume banquet facility producing meals for large events.

Essential Duties and Responsibilities

• Sets up and services individual beverage locations.
• Properly handle cash.
• Enforce all liquor laws.
• Verify and account for all liquor inventory.
• Maintain proper sanitation of work area.
• Follow proper safety practices in the work area.
• Provide pleasant and efficient service to customers.
• Reports to F&B Personnel in appropriate uniform, for assigned location.
• Prepares all beverage items for sale in the station.
• Sells to customers, charging amount indicated on ASM GLOBAL price list.
• Receives and handles cash and / or tickets.
• Accurately verifies all cash and liquor inventory with supervisor.
• Verifies cash register is programmed properly, according to ASM GLOBAL approved sales prices.
• Follows Bar Procedures described on the following page.
• Follows all rules and regulations which apply to the beverage operations and to ASM GLOBAL Food and Beverage Division.
• Requests identification for every guest purchasing alcohol.
• Performs other related duties as assigned by Food Service Manager.

Qualifications

• Must be at least 21 years of age.
• Must hold a current Texas Alcohol Server’s Permit
• Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

Education and / or Experience

• Must have basic working knowledge of cash register and cash handling procedures.
• Must have sufficient math ability to accurately count and handle money.
• Must have basic working knowledge of bar operation.
• Must have ability to follow directions and effectively perform the work.
• Must have a pleasant personality and a neat appearance.

Skills and Abilities

• Must have ability to take directions and effectively perform the work.
• Must have sufficient math ability to accurately count and handle money.
• Must have basic working knowledge of cash register and cash handling procedures.
• Must speak and understand English well enough to converse with customers, supervisors, and employees.
• Must have a pleasant personality and a neat appearance.
• Must be able to stand walk for the duration of shift.
• Must be able to carry and lift, according to industry standards.
• Must speak and understand English well enough to read and understand safety policies and procedures converse with customers, supervisors and employees.
• Positive, customer service oriented attitude at all times.
• Strong knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks.
• Attention to detail.

Certificates, Licenses, Registrations

Alcohol Servers Permit

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events;

talk and hear. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting.

Must be able to lift 25 lbs. to the waist.

NOTE :

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Summary

NRG Park is in the fast lane for opportunity and excitement. We are a one of a kind premier facility with four major venues within one giant park.

NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and the Houston Livestock Show & Rodeo), NRG Astrodome ( The Astrodome), and NRG Arena.

We are seeking a creative Marketing and Public Relations Intern to work alongside our team! You will be acting as a liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations, and policies are adhered to.

You will be able to learn and apply your skills in real-world applications and gain experience through digital campaigns, content creation, and more.

The Marketing and Public Relations Intern is expected to work a minimum of twenty (20) hours per week.

Essential Duties and Responsibilities

Include the following :

Update internal and external marketing assets with the most accurate information (i.e., NRG Park website, static marquee board, social media platforms).

Collaborating with the marketing team to develop and execute marketing campaigns.

Design and create visual content for our website and other digital channels.

Assist in print and broadcast trade for various events.

Assist in drafting media alerts, press releases, articles, and reports.

Assist in building marketing plans for concerts and events.

Assist with designing presentations and other visual aids for client meetings

Assist in producing and distributing email campaigns.

Attend various meetings pertaining to the department and upcoming events on the property.

Attend events to assist staff in the execution of marketing, media, or social media operations.

Oversee and monitor social media content on Facebook, Twitter, and Instagram.

Research marketing as is relevant to NRG Park’s marketing and public relations efforts.

Shadow various people within the company to learn all aspects of the company including but not limited to graphics, billing, content development, sports marketing, and sponsorships.

May perform other duties as assigned.

Supervisory Responsibilities

Not applicable.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Demonstrate knowledge of industry terminology, facility capabilities, operational procedures, event coordination, and event-related services.

Handle conflict, make common sense decisions, and exercise proper action during high-tension and stressful situations.

Possess knowledge of the principles of facility management, building operations, and safety requirements.

Coordinate and satisfy the requirements of multiple events occurring simultaneously.

Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.

Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.

Define problems, collect data, establish facts, and draw valid conclusions.

Organize and prioritize work to meet deadlines.

Follow oral and written instructions and communicate effectively with others in both oral and written form.

Pleasant and helpful telephone demeanor when assisting guests, exhibitors, clients, and staff.

Work extended and / or irregular hours including nights, weekends, and holidays, as needed.

Education and / or Experience

Currently pursuing or have recently completed a two or four-year program at an accredited college or university with a focus in Communications (i.

e., Public Relations, Marketing, Journalism, or Advertising).

Previous public relations experience preferred.

Knowledge of social media platforms and experience with social media marketing are preferred.

Skills and Abilities

Strong design skills with proficiency in Adobe Creative Suite.

Excellent communication skills, both written and verbal.

Detail-oriented and can efficiently multitask.

Ability to work independently and as part of a team.

Ability to adapt and learn quickly.

Time management skills and ability to meet deadlines in a fast-paced environment.

Computer Skills

Experience in Microsoft Word, Excel, PowerPoint, and be Internet savvy.

Knowledge of HTML, graphic design, and Adobe Creative Suite is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events;

talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

How To Apply

Only the first 150 resumes received will be considered.

Applicants that need reasonable accommodations to complete the application process may contact (832) 667-1803.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Summary

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Receptionist at NRG Park in Houston, Texas.

NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a kind premier facility with four major venues within one giant park.

NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ( The Astrodome), and NRG Arena.

We are seeking a unique Full-Time Receptionist to join our team. Under general supervision, represents facility as initial contact for prospective clients and the general public.

Answers telephones, greets and routes walk-in guests and performs light clerical duties to support the daily business activities of the location.

Acts as liaison between internal and external customers, ensuring all requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

Include the following :

Position requires ability to work Monday thru Friday, 8 : 00am 5 : 00pm.

Unlock conference room 1 4 doors.

Check emails for updated event information.

Update desk system with event information.

Check for any notes left by Part-Time Event Receptionist that may have worked the night before or weekend and address any questions / issues.

Politely greet and screen guests entering the Stadium South Lobby.

Politely greet and direct all Texans guests up the stairs to the Texans offices.

Politely greet and direct all HCSCC guests to the HCSCC offices.

Be friendly and helpful to guests entering the South Lobby that may have questions and try to answer their questions as best as possible.

Courteously and professionally answer the telephone in a timely manner and be friendly and helpful with responding to questions from callers.

Create visitor badges with badge machine by scanning the guests’ driver’s license, or in a manner that is required by security.

Maintain an updated phone list not only for ASM Global, but HCSCC, Houston Livestock Show & Rodeo, Texans, and all other companies working at NRG Park.

Leave out any relevant event information for the Part-Time Event Receptionists that may be working in the South Lobby at night or over the weekend.

Answer and appropriately route incoming telephone calls.

Provide information to callers concerning events at NRG Park in a pleasant and helpful manner.

Record detailed messages from callers and / or visitors.

Receive all visitors at the reception area and extend general hospitality. Direct visitor to appropriate location and / or person.

Collect and distribute any deliveries and messages in a timely manner.

Type memos, correspondence, reports, and other documents as time permits.

Assist staff members with light clerical tasks, such as typing and mailings as time permits.

May perform other duties as assigned.

Supervisory Responsibilities

Not applicable.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Use multi-line telephone system to answer and transfer calls in a professional manner.

Operate other office equipment, including copier and fax machine.

Follow oral and written instructions and communicate effectively with others in both oral and written form.

Education and / or Experience

High school diploma or GED.

1) year related experience and / or training; or equivalent combination of education and experience.

Skills and Abilities

Convey strong verbal & interpersonal skills.

Must be exceedingly well organized.

Remain flexible and adjust to situations as they occur.

Must have strong problem solving and analytical skills.

Computer Skills

Operate and be proficient utilizing standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, Word and PowerPoint.

Other Qualifications

Proven work experience as a Receptionist, Front Office Representative or similar role.

Handle pressure associated with heavy volume telephone traffic to various departments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events;

bending and reaching; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

Only the first 150 resumes received will be considered.

Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at (832) 667-1803.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.