Logistics Coordinator - Houston, TX
Job ID : 484048
Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us.
We ship millions of tons of cement from our plants and network of terminals located across North America. When you work for Ash Grove, you are connecting to something bigger.
We stand together to reinvent the way our world is built. Join our team and help Ash Grove build America.
Position : Logistics Coordinator
Reports to : Logistics Manager
Shift : 8 : 30am - 5 : 15pm Monday-Friday - on-call every other weekend
At Ash Grove Cement, people are our first priority. We offer a complete benefits package to include :
- Health Insurance
- Dental Insurance Vision Insurance
- 401k with company match and profit sharing
- Paid Time Off, Paid Holidays, Paid Sick Time
- Tuition Reimbursement
- Employee Assistance Program
- Disability Pay
- Life Insurance
- Growth Opportunities and more!
What you'll be contributing :
- The Logistics Coordinator receives inbound dispatch calls and assists in outbound order scheduling administration for customers.
- This position assists in solving shipment problems for customers and sales personnel in an administrative capacity.
- The position must be able to work nights, evenings, and weekends as required.
- Promotes and follows all aspects of safety guidelines and participates in meetings.
- Schedules drivers and dispatches tankers timely to provide customer service and promote customer satisfaction.
- Takes customer orders and assists in resolving customer and carrier concerns.
- Works with team to accomplish daily goals and tasks for the efficient operation of the dispatch department.
- Creates and maintains an environment where the customer and carrier feel comfortable and look forward to communicating with the Dispatch department.
- Maintains current log of daily shipments and receives shipping reports and keeps Logistics Supervisor informed of any problems or potential problem areas.
- Furnishes details of shipments and checks shipments to ensure correct customer information. Maintains up-to-date account profiles.
- Helps research ticket issues for eventual approval by Logistics Manager on pricing for returns, diversions, and additional freight and price deviations.
- Works inside the Customer billing system entering new customer accounts and providing related reports
To succeed in this position, you will need :
- Minimum High School or GED In lieu of degree / diploma equivalent combination of education and experience.
- Preferred 5 Years of experience in an office environment.
- Preferred 2 years of customer service / inside sales experience
- Knowledge of office computer software applications and good communication and customer service skills
- Ability to make decisions and to exercise sound independent judgment in arriving at a conclusion
- Ability to perform, organize and prioritize work under general supervision
- Ability to perform basic arithmetic calculations
- Ability to effectively handle multiple projects.
- Ability to work on routine duties with standard procedures and policies
- Ability to refer to Supervisor / Manager when in need of clarification or interpretation
What to expect in a cement environment :
Work to be performed in a shop environment as well as outdoor exposure throughout the plant. Mild exposure to cement dust, heat, cold, and noise requires compliance with specified safety guidelines and procedures.
Exposure to high elevations of up to 250 feet in height. Exposure to all weather conditions. Normal operation of mobile equipment may result in jarring and vibratory exposure.
What's next for you?
We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
The employee will be required to follow all job instructions of his / her supervisor and to perform other work assignments related to plant operations that are not inconsistent with the current labor contract, past practices, or safety policies.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family.
CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application.
Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day.
Thank you for your interest!
Ash Grove Cement, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE / Vet / Disability If you want to know more, please click on this link.