Arden Hills Wellness Resort Jobs (1)

Job Summary :

The Chavoor Server reports to the Restaurant and Bar Supervisor. They provide exceptional table service and utilize proper etiquette when engaging Chavoor guests.

This position delivers high-quality and professional interactions to enhance the Chavoor experience for all guests. The Chavoor Server ensures members receive the finest in dining, events, and entertainment related services in the Chavoor.

The Chavoor Server communicates with other departments in the club to maintain fluidity of the overall department and its functions.

Essential Functions :

• Represents the Restaurant and Bar department and Arden Hills with the utmost professionalism, hospitality, and integrity.
• Prepares tables according to Arden Hills standards, ensuring the table is clean and that utensils, napkins, and other needs have been provided.
• Greets guests as they are seated at the table, maintaining a high-level of professionalism.
• Makes recommendations to guests for food and beverages.
• Ensures thorough knowledge of menu items including but not limited to gluten, lactose, vegan, meat, and allergens food items may contain.
• Accurately records guests’ order and answers questions about the menu.
• Promptly delivers food, beverages, condiments, and other requested items to guests.
• Creates meaningful connections with members and guests.
• Ensures food is prepared correctly and to customer satisfaction, returns incorrect or improperly cooked orders to kitchen.
• Addresses problems or complaints concerning food or services provided in a professional manner, escalates issues as needed.
• Collects plates and clears tables as guests finish their meals.
• Prepares customers checks and collects payments.
• Delivers a fine-dining experience for every guest.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Required Skill / Abilities :

• Ability to maintain a high-level of professionalism in all interactions.
• Ability to provide fine dining etiquette in table preparation and when communicating.
• Excellent verbal and interpersonal communication skills, including the ability to effectively communicate in a variety of settings.
• Excellent customer service skills.
• Knowledge of menus, food preparation, kitchen, restaurant, lounge, and banquet operations.
• Ability to operate point-of-sale systems.
• Maintains a positive attitude, professional manner, and appearance in all situations.
• Excellent organizational skills and attention to detail.
• Ability to analyze and solve problems efficiently.
• Strong time management and prioritization skills.
• Ability to function well in a high-paced and at times stressful environment.
• Fluent ability to read, write, and speak English.

Education and Experience :

• Minimum 2 years of customer service experience in similar role or industry.
• Minimum 1 years of experience as a server.
• Must have valid CA Food Handler Card or Serv Safe, or ability to obtain either within 30 days of hire.

Physical Requirements :

• May require standing and walking 90% of the time, lifting to a maximum of 50 pounds, and other physical actions that include stooping, kneeling, crouching, crawling, reaching, pulling, and pushing.
• May be required to work in an environment with high noise levels and unpredictable temperature and ventilation.

The only resort-style private club in the Sacramento region. Arden Hills offers retreats and experiences, within our expansive grounds, to assist you in your pursuit of wellness.