Front Desk
Description
Job Title : Front Desk
Department : Dr. Leung OB-GYN - Ops
About the Role :
We are currently seeking highly motivated Front Desk staff. This role will report to a Site Administrator and enable us to continue to scale in the healthcare industry.
What You'll Do :
- Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
- Answer a multiple line phone system, manage calls by routing them to the proper extensions or leaving messages for the healthcare providers
- Provide basic and accurate information in-person and via telephone / email
- Maintain the reception area, keeping it clean and free of clutter
- Handle filing and data entry as requested
- Maintain office security by following safety procedures and controlling access via the reception desk
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills
- Be able to prioritize workload while remaining flexible
- May be required to work overtime to meet tight deadlines
- Highly motivated and able to work with multiple teams simultaneously
- Take telephone messages and provide feedback and answers to patient / physician / pharmacy calls
- Performs other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- The company reserves the right to add or change duties at any time
Qualifications :
Proficiency in Mandarin or Spanish
You're great for the role if :
You have 1+ year of work experience as a Front Desk of an outpatient primary care of specialty clinic
Who We Are :
ApolloMed (NASDAQ : AMEH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner.
Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for over 1.2 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Our Values :
- Patients First
- Empowering Entrepreneurial Provider and Care Teams
- Operate with Integrity & Deliver Excellence
- Be Innovative
- Work As One Team
Environmental Job Requirements and Working Conditions :
Our organization follows a in-person work structure where the expectation is to work in office on a weekly basis. The office is located at 120 W.
Hellman Ave. Ste 303, Monterey Park, CA 91754, and 500 N. Garfield Ave. Suite 310, Monterey Park, CA 91753.
The target pay range for this role is $16.50 - $19.00 per hour. This salary range represents our national target range for this role.
Additional Information :
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Receptionist
Description
Job Title : Full-Time Receptionist
Department : 1 World - Ops
About the Role :
We are seeking a reliable and friendly full-time receptionist to join our team in doctor’s clinical office. The ideal candidate will have excellent customer service skills, be comfortable with medical terminology, and be able to handle a fast-paced environment.
The receptionist will be responsible for answering phones, scheduling appointments, greeting patients, and performing other administrative tasks as needed.
What You’ll Do :
- Answer phones and direct calls to the appropriate staff member
- Schedule and confirm appointments using the office's scheduling software
- Greet patients and visitors as they arrive, and direct them to the appropriate area
- Verify patient insurance information, submit insurance authorizations, and collect co-pays as needed
- Maintain patient records and update electronic medical records as needed
- Perform general administrative tasks such as filing, scanning, and faxing
- Communicate with other staff members to ensure smooth office operations
Minimum Qualifications :
- High school diploma or equivalent
- Previous experience working in a medical office or other customer service setting preferred
- Excellent communication and customer service skills
- Proficiency in basic computer skills such as email, word processing, and spreadsheet software
- Knowledge of medical terminology is a plus
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and appearance
- Bilingual (Spanish, Cantonese, or Mandarin)
Who We Are :
ApolloMed (NASDAQ : AMEH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner.
Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for over 1.2 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Our Values :
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
Environmental Job Requirements and Working Conditions :
This position will require you to rotate between offices located at 120 W. Hellman Ave. Ste 101, Monterey Park, CA 91754, 18605 E.
Gale Avenue, #168, City of Industry, CA 91748 and 101 Wheeler Avenue Suite B, Arcadia, CA 91006.
The target pay range for this position is $17.00per / hour.
Additional Information :
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.