Operation manager
American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist.
The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide.
Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.
The Sales Operations Manager will oversee the business and administrative aspects of the Crane Repair Department. In addition to ensuring customers are satisfied, the Service and Operations lead must know how to train and manage a team of service managers to ensure efficient and effective service.
Responsibilities
- Prepare and assign trainings for service managers.
- Inspects equipment to determine extent of damage.
- Plans the repair work that is necessary; estimates cost of labor and parts for customers.
- Coordinates with insurance adjusters to determine total repair costs and types of replacement parts to be used.
- Notifies customers of repair costs or insurance settlement.
- Orders parts and materials needed for repair job.
- Sets up repair schedule and oversees work of equipment repairers.
- Ensures all work has been executed correctly by inspecting equipment after repair.
- Communicates with customers throughout repair process.
- Creates invoices for completed work.
- Ensures payments are made by customer or insurance company.
- Performs other related duties as needed.
Required Skills / Abilities
- Excellent managerial and supervisory skills.
- Extensive knowledge of equipment repair techniques and procedures.
- Ability to read work orders submitted by insurance adjusters.
- Excellent communication and interpersonal skills.
- Thorough understanding of how to use tools required for the trade.
Required Skills / Abilities
- Excellent managerial and supervisory skills.
- Ability to read work orders submitted by insurance adjusters.
- Excellent communication and interpersonal skills.
- Thorough understanding of how to use tools required for the trade.
Education and Experience
- High school diploma or equivalent required.
- Successful completion of technical school program.
- BS in relevant field preferred.
- Seven years of experience in equipment repair.
Work Environment
- Must be able to work safely in a noisy area with many odors present.
- Must be able to lift 25 pounds at times.
- Must be able to inspect equipment in a variety of weather conditions.
- Good vision to inspect repair work.
- Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
Position Type and Expected Hours of Work
This is a full-time position; typical work hours and days are Monday through Friday, 8 : 00 a.m. to 5 p.m.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs.
American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others.
For more information, visit www.amquipinc.com.
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
PI222471585
Sales Operations Manager
Description :
American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist.
The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide.
Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.
The Sales Operations Manager will Identify and execute on initiatives to improve sales funnel performance.
Responsibilities
- Identify and execute on initiatives to improve sales funnel performance.
- Work with the VP of Sales and Regional managers to develop and implement compensation plans and incentives that motivate the sales team to exceed their targets.
- Establish and implement sales processes and procedures that improve efficiency and effectiveness.
- Maintain key sales performance metrics and dashboards that provide visibility into sales performance.
- Manage the sales forecasting and planning process to ensure that we meet our revenue targets.
- Partner with the sales team to utilize systems that increase sales efficiency, including CRM and additional sales operations tools.
- Collaborate with sales and marketing teams to optimize go-to-market processes and tools.
- Create concise, regular reporting for various executive stakeholders.
- Prepare and review the annual budget for the region.
- Work with MARCOM to qualify and monitor leads for the sales team.
- Review pipeline and closure rates to meet KPI's.
- Create regional sales plans and quotas in alignment with business objectives.
- Conduct bi-weekly / monthly pipeline review and consolidate field reports.
- Ensure data accuracy and cleanliness in our CRM.
- Manage Inside Sales team.
Required Skills / Abilities
- 3-5 years related work experience in Sales Operations.
- Bachelor's degree in business, finance, or related field.
- Ability to measure and analyze key performance indicators (ROI and KPIs).
- Skilled with CRM software and able to train others.
- Ability to lead and motivate inside sales and sales operations team.
- Excellent communication skills, time management, and strong organizational skills with a problem-solving attitude.
Position Type and Expected Hours of Work
This is a full-time position; typical work hours and days are Monday through Friday, 8 : 00 a.m. to 5 p.m.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs.
American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others.
For more information, visit www.amquipinc.com.
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements : PI222471605
PI222471605
Billing Clerk
Description :
Billing Clerk - Anaheim, CA
American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist.
The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide.
Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.
Position Summary :
Duties and Responsibilities :
- Preparing customer statements and invoicing
- Bills daily service calls; process service calls and small project invoicing to ensure accurate costing, proper markups and scope of work and adherence to contractual requirements
- Assess billing documents and other data for accuracy and completeness, tracking down missing or correct data when necessary
- Prepare monthly receivables statements
- Compile, organize, post, and prepare invoices, credit and debit memos
- Review receivables paperwork and verify accuracy
- Scanning Documents to Share Drive
- Support the Accounting Department
- Additional Duties may be assigned
- Excellent verbal, written, and social communication skills
- Mail, email, and process on-line billings invoices
Education / Experience
- High school diploma or equivalent required
- 1-2 years accounting and / or Billing experience preferred
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines .
This is a largely sedentary role, however some filing is required. This would require the ability to lift up to 15 lbs., open filing cabinets and bending or standing on a stool as necessary.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Schedule :
This is a full-time position; typical work hours and days are Monday through Friday, 8 : 00 a.m. to 5 p.m.
American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs.
American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others.
For more information, visit www.amquipinc.com.
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Requirements : PI224196750
PI224196750