AltaMed Jobs (1)

Job Description

Under general supervision, assists and greets customers by answering phone calls, providing appropriate information in a prompt and courteous manner.

Schedules appointments by phone or in person, and provides excellent customer service. Clerical and Data Entry Support as indicated.

Qualifications

• High school diploma or general education degree (GED) or equivalent work experience required.
• Previous experience in a medical office environment preferred.

Responsibilities

• Manages the front desk reception area including phone calls, visitors, customers. Receives drop-in visitors and attends to visitors.
• Assists in preparing various reports.
• Provides general directions and information to all callers, visitors and provides assistance as needed.
• Manages incoming and outgoing mail, postage machine, FAX machine operation and logging of use and maintenance of the reservation log for the center’s meetings rooms.
• Monitors front desk supplies, copy, fax, name tags, message books, sign in sheet.
• Orders postage as needed, maintaining daily postage log.
• Logs all incoming / outgoing faxes and routing to appropriate department / staff persons.
• Sorts all mail by program or staff person; calling key staff when checks come.
• Receives / signs for / logs all incoming packages.
• Trains back-up staff as needed; ensuring front reception area is maintained in a presentable manner.
• Transfers calls from answering service and takes all messages.
• Responsible for patient flow in the reception area.
• Directs patients to appropriate member of the inter-disciplinary team.
• Verify Medi-Cal eligibility status for participants.
• Responsible for the preparation of patient charts.
• Responsible for keeping reception area clean and supplied with necessary forms.
• Other duties as assigned by Supervisor.
• Assist with data entry and clerical support.

Benefits

AltaMed offers a comprehensive benefits program that recognizes the needs of our diverse employees by supporting their health, security and professional growth.

Wellness

• Medical / Dental / Vision Plans
• Voluntary Short-term Disability Plan
• Long-term Disability Plan
• Paid Time Off
• Health Care and Dependent Care Reimbursement Accounts (FSA)
• Employee Assistance Program (EAP)

Planning Ahead

• 403 (b) Retirement Plan
• Life Insurance (Basic & Voluntary)
• Accidental Death & Dismemberment (Basic & Voluntary)
• Career Growth and Development
• Tuition Reimbursement
• Continuing Education Programs

Other Benefits

• Employee Reward & Recognition Programs
• Corporate Employee Discount Programs
• Wellness Programs