Affinity Gaming Jobs (6)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains knowledge on available items on menu and side dishes and ensure optimum level of guest satisfaction.
• Assist customers to select appropriate side dishes and drinks.
• Communicate any special food requirements to the kitchen staff.
• Develop and maintain friendly relationship with all guests.
• Manage customer queries and ensure appropriate resolution of all customer queries.
• Coordinate with kitchen staff and customers and ensure timely delivery of all services.
• Establish and maintain a complete course order to customer and ensure conformity of the delivery of food and beverages.
• Manage customers after meals and assist in arranging table and dining counter.
• Performs other duties are required.

EDUCATION / EXPERIENCE

• High school diploma or GED required.
• Must have 1 years food and beverage experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS :

• Health Card
• Alcohol Card

EMPLOYEE BENEFITS INCLUDE :

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the overall management of Hotel and F&B departments
• Development and execution of department strategic operating plans
• Develop budgets, monitor forecasts, manage costs, and achieve planned operating results
• Responsible for the development of staff, managing employee performance and maintaining a positive team member culture
• Review and analyze guest satisfaction results and address accordingly
• Achieve targeted labor productivity by effectively evaluating and staffing according to real time business demand
• Ensures departments maintain compliance with all laws and regulations, gaming commission rules, and company policies and procedures
• History of Expending the F& B Operations, and evaluating service level within the Hotel and F & B Operations
• Experience in developing, leading, and implementing large scale events

SUPERVISORY RESPONSIBILITIES

• Oversight of all Hotel, Food and Beverage staff.
• Responsible for staffing; maintaining a positive working relationship with all employees to promote a cooperative and harmonious working climate.
• Maximize employee morale, productivity, and effectiveness.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and / or ability required.
• All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and / or EXPERIENCE

High School Diploma, BS degree and / or 5 years of work related experience

Experience with large skill events

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain and maintain a Nevada Gaming License.

Must be have a valid driver license.

LANGUAGE SKILLS

Must be able to effectively communicate in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have Microsoft Office experience and basic computer skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Patrols assigned areas and assists guests and team members as needed.
• Examines doors, windows, gates, etc. to ensure they are secure.
• Enforces company policies as they pertain to guest and team member conduct on the premises.
• Watches for and reports irregularities such as fire hazards, unlocked doors, etc.
• Responds to all emergencies such as fire, injuries, property damage, etc.; investigates and completes reporting the same.
• During serious emergencies, may be assigned to assist in the evacuation of the facility.
• Observe departing personnel to guard against theft of company property.
• Escorts casino team members during pit drops, slot drops, jackpot verifications, fill verifications, pit fills / credits, etc.

Transports chips, currency / coin and tokens to the different requesting tables / booths.

• Accepts, logs and stores lost and found articles.
• Apprehends (if appropriate) individuals who are observed to be engaged in criminal activity and detains these individuals until they can be turned over to law enforcement authorities.
• Attends and provides testimony in court when required.
• Responds to verbal and / or physical altercations throughout the property and applies appropriate measures to resolve the situation.
• For physical altercations, employs the minimum amount of force necessary to restrain any and all involved.
• Initiates formal evictions of disorderly persons when directed by a supervisor.
• Responds to requests for medical assistance when required and renders first aid consistent with company policy and the individual officer’s skill level and medical certification.

EDUCATION / EXPERIENCE :

High school diploma or GED required. Prefer to have at least six months security, law enforcement or military experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS :

Nevada Gaming Control Board registration and Alcohol Awareness card required.

OTHER PROPERTY SPECIFIC DETAILS :

EMPLOYEE BENEFITS INCLUDE :

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance / repair lists.
• Apply electrical theory and related knowledge to test, repair and maintain slot machines and related gaming equipment.
• Ability to diagnose and repair slot machines.
• Repair and calibration of broken and high reject validators, ticket printers and card readers at the gaming device level on a daily basis as identified by daily validator reports and exceptions code reports.
• Repair and / or exchange of broken validator assemblies and validator parts with the validator vendors.
• Basic repair and / or RMA to the vendor of broken ticket printers, including maintaining accurate repair lists and service ticket records for the manufacturers.
• Training of slot personnel and occasional assistance in trouble shooting various slot machine malfunctions.
• The repair and / or RMA to the vendor of broken card readers and the testing and repair of validator units, ticket printers and card readers at the bench level.
• Maintain the shelf validator stock, the shelf ticket printer stock and the shelf card reader stock in the slot shop at the predetermined levels.
• Daily preventative maintenance on the floor of a predetermined number of validators units, ticket printers and card readers as specified by the slot management.
• Responsible for the successful operation, maintaining acceptable currency levels and performance of all ticket exchange kiosks.
• Help with validator upgrades as they are released by the vendors.
• Performs repairs, overhauls, and preventative maintenance, including cleaning, on all slot machines on property, for the successful operation and performance of all EGM’s on the floor.
• Performs the initial set-up and check-out of new slot machines and maintains required documentation of slot moves / add or retire and maintenance repair logs.
• Responsible for the break-down, relocation, and set-up of relocated slot machines and stands.
• Responds to slot machines in a timely manner to resolve guest complaints regarding technical problems with slot machines.
• Verifies that all slot games communicate accurately with internal systems for accounting purposes; researches and resolves issues that arise with same.
• Notifies the slot management of pertinent issues, as needed.
• Maintains slot floor security by notifying department management of any suspicious activity.
• Maintains working knowledge of all local jurisdictional gaming regulations as well as company internal controls.
• Participates in slot department special projects in a team environment by interpreting gaming documents, gathering materials necessary to complete the project, including RAM clears, key chipping, machine moves, conversions, and upgrades.
• Maintains a working knowledge of all games in order to perform repairs and / or preventative maintenance.
• Responsible for the verification and processing of jackpots, cancel credits and handpays along with slot management.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and / or EXPERIENCE

Slot Mechanical education strongly preferred. Minimum one year experience of slot and / or electronic repair and maintenance required.

CERTIFICATES, LICENSES, REGISTRATIONS

Nevada Gaming Control Board registration required.

LANGUAGE SKILLS

Applicant must be able to effectively communicate in the English language.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

MACHINERY USED

Drill, drill press, jig saw, hand tools, hand truck, appliance dolly, soldering iron.

Description

Position at Affinity Gaming

POSITION SUMMARY Reporting to the Chief Marketing Officer, the role of Social Media and Digital Marketing Director is to develop and manage marketing content for social media, post scheduling, driving engagement and reinforcing brand standards.

This position is accountable for all social media content marketing initiatives to drive traffic, engagement, leads that deliver sales, bring new players and customer engagement, and retention.

The role requires the candidate to have strong writing, communication and ideation skills, and a passion for gaming, horse racing and / or marketing.

JOB RESPONSIBILTIES

• Become Affinity Interactive’s social media champion by promoting our businesses through marketing content, product and stories throughout the social media landscape.
• Become the conversational voice of the company by creating engagement with our customers that elicits a response.
• Develop marketing content / programs that can be scaled across multiple platforms
• Manage all organic social media (editorial and marketing content)
• Strategize, manage and communicate social marketing calendars and programs
• Develop relationships with industry professionals and influencers via social media to create a strong network and reinforce Affinity Interactive’s brand as the authority in the industries
• Provide KPIs and analysis of social campaigns
• Stay up to date with latest social media best practices and technologies
• Work with the marketing, product, and design teams to further establish, clearly define and execute the brand voice & copy guidelines.
• Forge strong cross-functional relationships with collaborators to translate strategic marketing objectives and messaging opportunities into customer-facing copy.
• Clarify complex topics and value propositions into easy to understand language.
• Work collaboratively with design, product and marketing teams to execute clever, engaging creative against campaign briefs for a range of internally and externally-facing touch points.
• Develop and maintain a deep, customer-centric understanding of DRF products and services to ensure that the work is resonant, consistent, and effective.
• Collaborate on thoughtful content strategies for testing different components of campaign and marketing materials.
• Actively contribute to the development of the team’s creative culture and standards of quality by developing solutions for scaling on-brand copy across teams, projects, and channels.
• Other duties as assigned.

JOB REQUIREMENTS

• A Bachelor's degree in marketing, editorial, or a related field is required.
• 3-4 years of relevant work experience in digital editorial, social marketing, preferably within horse racing, publishing, gambling, gaming or consumer e-commerce businesses
• Excellent written communication skills
• Excellent working knowledge of social media
• Understanding of horse racing and / or gambling / betting is a must
• Ability to work in a fast-paced, entrepreneurial work environment
• Ability to effectively present information in one-on-one and group environments
• Creative, enterprising, self-starter
• This position will have scheduled days off of Monday and Tuesday

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ring in all customer drinks in point of sale.
• Practice Genuine Service with all internal and external customers.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Follow and enforce T.I.P.S. guidelines.
• Clean all glassware and keep bar area clean.
• Rotate stock under FIFO
• Check all draught beers to ensure there all in correct working order.
• Take beverage orders from serving staff or directly from patrons.
• Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking.
• Plan, organize, and control the operations of bar area.
• Serve snacks or food items to customers seated at the bar.
• Create drink recipes.

EDUCATION / EXPERIENCE :

High school diploma or GED required. Prior bartending experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS :

OTHER PROPERTY SPECIFIC DETAILS :

EMPLOYEE BENEFITS INCLUDE :

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....