Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Personal Trainer
JOB SUMMARY
The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition.
The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients
Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
Inform clients of fitness tools available to assist them in achieving their goals.
Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
Meet minimum productivity expectations servicing clients and group sessions.
Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.
Service Members and Administration
Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
Build and generate a strong fitness business through new client acquisition and retention.
Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
Coach members on proper use of equipment and exercise techniques.
Start and finish sessions as scheduled.
Handle member concerns or direct to appropriate club management.
Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.
Create, maintain, and regularly update progress for each personal training client, following company guidelines.
Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems.
Total 100%
ORGANIZATION RELATIONSHIPS
Reports to the FM and or General Manager and will interact with all levels of club staff.
QUALIFICATIONS
Knowledge, Skills & Abilities
Understand principles of physical fitness and proper exercise technique.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Demonstrate excellent customer services skills.
Minimum Educational Level / Certifications
High School Diploma or GED required.
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
Degree in a related field or current certification through at least one nationally accredited industry associations.
Specialized fitness credentials preferred or equivalent work experience or education in specialized function.
Minimum Work Experience and Qualifications
1+ years of experience as a Personal Trainer or Fitness Coach.
Holistic fitness program design and consultation experience preferred, but not required.
Physical Demands / Environmental Conditions
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
Working Environment
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud.
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.
Personal Trainer
JOB SUMMARY
The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition.
The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients
Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
Inform clients of fitness tools available to assist them in achieving their goals.
Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
Meet minimum productivity expectations servicing clients and group sessions.
Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.
Service Members and Administration
Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
Build and generate a strong fitness business through new client acquisition and retention.
Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
Coach members on proper use of equipment and exercise techniques.
Start and finish sessions as scheduled.
Handle member concerns or direct to appropriate club management.
Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.
Create, maintain, and regularly update progress for each personal training client, following company guidelines.
Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems.
Total 100%
ORGANIZATION RELATIONSHIPS
Reports to the FM and or General Manager and will interact with all levels of club staff.
QUALIFICATIONS
Knowledge, Skills & Abilities
Understand principles of physical fitness and proper exercise technique.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Demonstrate excellent customer services skills.
Minimum Educational Level / Certifications
High School Diploma or GED required.
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
Degree in a related field or current certification through at least one nationally accredited industry associations.
Specialized fitness credentials preferred or equivalent work experience or education in specialized function.
Minimum Work Experience and Qualifications
1+ years of experience as a Personal Trainer or Fitness Coach.
Holistic fitness program design and consultation experience preferred, but not required.
Physical Demands / Environmental Conditions
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
Working Environment
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud.
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.
Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance.
There are eligibility requirements for each plan based on your position, hire and / or service date and your average hours worked.
Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees : Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week : Medical / Dental / Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and / or education.
Pay Range : $19.06 - $19.06
Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance.
There are eligibility requirements for each plan based on your position, hire and / or service date and your average hours worked.
Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees : Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week : Medical / Dental / Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and / or education.
Pay Range : $19.06 - $19.06
Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance.
There are eligibility requirements for each plan based on your position, hire and / or service date and your average hours worked.
Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees : Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week : Medical / Dental / Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and / or education.
Pay Range : $18.03 - $18.03
Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance.
There are eligibility requirements for each plan based on your position, hire and / or service date and your average hours worked.
Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees : Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week : Medical / Dental / Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and / or education.
Pay Range : $13.14 - $13.14
Personal Trainer
JOB SUMMARY
The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition.
The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients
Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
Inform clients of fitness tools available to assist them in achieving their goals.
Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
Meet minimum productivity expectations servicing clients and group sessions.
Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.
Service Members and Administration
Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
Build and generate a strong fitness business through new client acquisition and retention.
Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
Coach members on proper use of equipment and exercise techniques.
Start and finish sessions as scheduled.
Handle member concerns or direct to appropriate club management.
Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.
Create, maintain, and regularly update progress for each personal training client, following company guidelines.
Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems.
Total 100%
ORGANIZATION RELATIONSHIPS
Reports to the FM and or General Manager and will interact with all levels of club staff.
QUALIFICATIONS
Knowledge, Skills & Abilities
Understand principles of physical fitness and proper exercise technique.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Demonstrate excellent customer services skills.
Minimum Educational Level / Certifications
High School Diploma or GED required.
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
Degree in a related field or current certification through at least one nationally accredited industry associations.
Specialized fitness credentials preferred or equivalent work experience or education in specialized function.
Minimum Work Experience and Qualifications
1+ years of experience as a Personal Trainer or Fitness Coach.
Holistic fitness program design and consultation experience preferred, but not required.
Physical Demands / Environmental Conditions
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
Working Environment
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud.
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance.
There are eligibility requirements for each plan based on your position, hire and / or service date and your average hours worked.
Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees : Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week : Medical / Dental / Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and / or education.
Pay Range : $23.25 - $23.25
Personal Trainer
JOB SUMMARY
The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition.
The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients
Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
Inform clients of fitness tools available to assist them in achieving their goals.
Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
Meet minimum productivity expectations servicing clients and group sessions.
Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.
Service Members and Administration
Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
Build and generate a strong fitness business through new client acquisition and retention.
Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
Coach members on proper use of equipment and exercise techniques.
Start and finish sessions as scheduled.
Handle member concerns or direct to appropriate club management.
Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.
Create, maintain, and regularly update progress for each personal training client, following company guidelines.
Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems.
Total 100%
ORGANIZATION RELATIONSHIPS
Reports to the FM and or General Manager and will interact with all levels of club staff.
QUALIFICATIONS
Knowledge, Skills & Abilities
Understand principles of physical fitness and proper exercise technique.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Demonstrate excellent customer services skills.
Minimum Educational Level / Certifications
High School Diploma or GED required.
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
Degree in a related field or current certification through at least one nationally accredited industry associations.
Specialized fitness credentials preferred or equivalent work experience or education in specialized function.
Minimum Work Experience and Qualifications
1+ years of experience as a Personal Trainer or Fitness Coach.
Holistic fitness program design and consultation experience preferred, but not required.
Physical Demands / Environmental Conditions
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
Working Environment
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud.
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.
Club Janitorial Attendant
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager
100%
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level / Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands / Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage : Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
None
Disclaimers
DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY : Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY : In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental / organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY : In addition to defined working conditions and physical requirements, employees are accountable for working safely;
following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations;
providing guidance to maintain a safe and healthy work environment.
Personal Trainer
JOB SUMMARY
The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition.
The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients
Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
Inform clients of fitness tools available to assist them in achieving their goals.
Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
Meet minimum productivity expectations servicing clients and group sessions.
Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.
Service Members and Administration
Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
Build and generate a strong fitness business through new client acquisition and retention.
Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
Coach members on proper use of equipment and exercise techniques.
Start and finish sessions as scheduled.
Handle member concerns or direct to appropriate club management.
Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.
Create, maintain, and regularly update progress for each personal training client, following company guidelines.
Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems.
Total 100%
ORGANIZATION RELATIONSHIPS
Reports to the FM and or General Manager and will interact with all levels of club staff.
QUALIFICATIONS
Knowledge, Skills & Abilities
Understand principles of physical fitness and proper exercise technique.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Demonstrate excellent customer services skills.
Minimum Educational Level / Certifications
High School Diploma or GED required.
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
Degree in a related field or current certification through at least one nationally accredited industry associations.
Specialized fitness credentials preferred or equivalent work experience or education in specialized function.
Minimum Work Experience and Qualifications
1+ years of experience as a Personal Trainer or Fitness Coach.
Holistic fitness program design and consultation experience preferred, but not required.
Physical Demands / Environmental Conditions
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
Working Environment
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud.
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.