Onsite Medical Representative
The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
We are open to hiring candidates to work out of one of the following locations:
New Castle, DE, USA
Department Supervisor
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
Freight/Receiving
Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.
MERCHANDISING
Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.
Supplier Experience
- Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.
Enables Sales/Enable Growth
- Execute strategies and ensure products are displayed correctly to drive sales.
- Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.
Operational Commitments
- MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment.
- MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.
**Day positions, Overnight positions, and Overnight travel positions available**
Full Time or Part Time
***Overnight travel positions typically service a multi-store, weekly rotation within a 30-mile radius. This role does include mileage reimbursement***
Customer Service/Sales
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Cashier
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.