Designer - Kitchen/Bath
Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers. Designers interact with customers by welcoming them to the store, assessing their kitchen and/or bath project needs, providing showroom tours, setting them up for kitchen and/or bath measures, meeting with them to go over room designs and make purchasing recommendations. Designers support In Stock initiatives by assessing stock levels of samples and brochures and restocking them as necessary. Designers support the Store Appearance priority by ensuring special order displays and showrooms promote a shopping environment that is appealing and safe. By supporting these three priorities, Designers drive sales to support department and store goals.
Freight/Receiving
Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.
Store Support
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.
Customer Service/Sales
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Department Supervisor
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
MERCHANDISING
Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.
Supplier Experience
- Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.
Enables Sales/Enable Growth
- Execute strategies and ensure products are displayed correctly to drive sales.
- Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.
Operational Commitments
- MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment.
- MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.
**Day positions, Overnight positions, and Overnight travel positions available**
Full Time or Part Time
***Overnight travel positions typically service a multi-store, weekly rotation within a 30-mile radius. This role does include mileage reimbursement***
Cashier
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
Retail Sales – Part Time
o I'm at least 18 years old, and I want to share my whole self in an inclusive work environment
o I want to work for a company who welcomes and appreciates the military community
o I'm retired, but I still want to work part-time or full-time
o I currently have a job and need supplementary income
o I want to build a career with a company that doesn’t require a four-year degree
o I'm a stay-at-home parent, ready to return to work
o I need flexibility in my schedule because I have children or other responsibilities
o I'm interested in debt-free education, tuition reimbursement, or certificate programs
o I want to learn a skilled trade and possibly start my own company
o I am bilingual
o I love DIY projects
Whatever your need for employment, we at Lowe's believe we can help you build a better life and career, and we are all-in to help you achieve your goals. We are hiring immediately for this role, so make sure you apply today.
Here's what you will do in this role:
As a Lowe's Retail Sales Associate – Part-Time, you are the key to our customers' positive shopping experiences. You will be the smiling person who greets customers as they enter our doors or shop our aisles. You will engage customers regarding the types of projects they are working on and how you may help. You will guide shoppers to the right products or introduce them to the appropriate sales specialist who can assist. As you learn more about your department and Lowe's, you will understand which products naturally go together. It will be your responsibility to ensure that you share this knowledge with your customers. Here's an example: If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that simple!
Lowe's offers jobs for people who aren't interested in sitting behind a desk for hours. Instead of answering phones, you might be in the store or the garden center, walking, talking to our customers, watering plants, and restocking items. Depending on your department, some lifting (building materials, paint, or maybe mulch) may be required with or without assistance.
What's in It for You?
Beyond the chance to make a difference for customers and teammates, each day will allow you to learn, grow, and celebrate wins together with your Lowe's team. Our associates enjoy the following benefits:
• A 10% discount on everything at Lowe's
• Eligible for debt-free education and skilled trade programs
• Access to comprehensive physical, mental, and financial benefits *
• Opportunity to earn quarterly bonuses
• Flexible schedules to fit your lifestyle
• Career growth—over 50% of our leaders started as hourly associates
Your Day at Lowe's
• Deliver excellent customer service
• Help customers find products and provide recommendations
• Help load customer merchandise
• Restock merchandise
Requirements
• Be able to lift up to 25lbs. unassisted, or over 25lbs assisted.
• Possess 6 months experience operating common retail technology, smartphones, tablets, or computers.
• For individuals with disabilities who would like to request an accommodation, email [email protected].
Bilingual applicants are encouraged to apply.
* Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com.
Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html
Bilingual, Military, and Veteran applicants are encouraged to apply.
EEO Statement
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.