M1 Application Consultant - Independent Contractor

Full-time

For more than

30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.

With divisions focused on manufacturing, wholesale / retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most.

It’s how business gets done. Who is ECI? At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners.

But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.

  • We offer competitive benefits focused on employee well-being, including paid volunteer time off!
  • We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
  • We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work four years in a row.
  • Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration. To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position.

Applications without a resume will not be considered.

Overall Objective :

Successfully implement and provide ongoing consulting for customers utilizing ECI’s Manufacturing ERP, creating an exceptional customer experience.

This position is for a 1099 Independent Contractor and can be virtual.

Essential Job Functions :

  • Application (Functional) Consulting Services : Current and future business initiativesResource changes or needs for increased consulting servicesCurrent and future technology landscapeGap analysis within current systems and / or processesReporting and data analytics requirementsRequired customizations, integrations or Third-Party Applications
  • Perform ongoing onsite and remote consulting services for existing customers using ECI’s ERP and related Third Party Products
  • Lead customer sessions with the objective of identifying and documenting :
  • Build strong relationships with customers through consistent and reliable advisory level communication
  • New Customer Implementations : Requirements gathering / existing process reviewNew process design and definitionSystems design and fit-gap analysisCreative solutions for application and workflow designSystem configuration and setupConcept validation / user acceptance testingPre-implementation system testingData migration and data formatting recommendationsGo-live implementation tasks and post-go-live consultingConsulting recap / activity reporting
  • Understand and deliver upon ECI’s implementation methodology, which includes the ability to complete :

Qualifications :

  • Bachelor’s or Master’s degree in business, accounting, information systems or equivalent
  • Strong ERP product knowledge, 3-5 years ERP consulting experience
  • Understand common industry business practices in manufacturing, operations, distribution, and finance
  • Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person
  • Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated and an internal desire to succeed
  • Excellent presentation and written / oral communication skills targeted to effectively present information to C-level management, public groups and / or boards of directors
  • Possesses a professional presence suitable for direct client interaction by telephone
  • Experience with Microsoft SQL Server a plus
  • Experience with Crystal Reports and Dashboards a plus
  • Proficiency in Microsoft Office products and Microsoft Windows
  • Experience with E2, M1 or JobBOSS a plus
  • APICS / CPIM certification a plus
  • Ability to travel up to 80% within the US & Canada (valid driver’s license and / or passport)

This position is open to Independent Contractors only. Successful candidates will already own and operate their own businesses, be employed by an existing support business looking to develop an additional revenue stream or be willing to start their own businesses.

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our CODE : Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community. Other details

  • Job Family Contractor Temp
  • Pay Type Hourly

Apply Now

Apply Now

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With divisions focused on manufacturing, wholesale / retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most.

It’s how business gets done. Who is ECI? At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners.

But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.

  • We offer competitive benefits focused on employee well-being, including paid volunteer time off!
  • We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
  • We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work four years in a row.
  • Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration. To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position.

Applications without a resume will not be considered.

Overall Objective :

Successfully implement and provide ongoing consulting for customers utilizing ECI’s Manufacturing ERP, creating an exceptional customer experience.

This position is for a 1099 Independent Contractor and can be virtual.

Essential Job Functions :

  • Application (Functional) Consulting Services : Current and future business initiativesResource changes or needs for increased consulting servicesCurrent and future technology landscapeGap analysis within current systems and / or processesReporting and data analytics requirementsRequired customizations, integrations or Third-Party Applications
  • Perform ongoing onsite and remote consulting services for existing customers using ECI’s ERP and related Third Party Products
  • Lead customer sessions with the objective of identifying and documenting :
  • Build strong relationships with customers through consistent and reliable advisory level communication
  • New Customer Implementations : Requirements gathering / existing process reviewNew process design and definitionSystems design and fit-gap analysisCreative solutions for application and workflow designSystem configuration and setupConcept validation / user acceptance testingPre-implementation system testingData migration and data formatting recommendationsGo-live implementation tasks and post-go-live consultingConsulting recap / activity reporting
  • Understand and deliver upon ECI’s implementation methodology, which includes the ability to complete :

Qualifications :

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  • Strong ERP product knowledge, 3-5 years ERP consulting experience
  • Understand common industry business practices in manufacturing, operations, distribution, and finance
  • Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person
  • Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated and an internal desire to succeed
  • Excellent presentation and written / oral communication skills targeted to effectively present information to C-level management, public groups and / or boards of directors
  • Possesses a professional presence suitable for direct client interaction by telephone
  • Experience with Microsoft SQL Server a plus
  • Experience with Crystal Reports and Dashboards a plus
  • Proficiency in Microsoft Office products and Microsoft Windows
  • Experience with E2, M1 or JobBOSS a plus
  • APICS / CPIM certification a plus
  • Ability to travel up to 80% within the US & Canada (valid driver’s license and / or passport)

This position is open to Independent Contractors only. Successful candidates will already own and operate their own businesses, be employed by an existing support business looking to develop an additional revenue stream or be willing to start their own businesses.

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our CODE : Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community. Other details

  • Job Family Contractor Temp
  • Pay Type Hourly

Apply Now

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Customer-oriented mindset and the ability to manage customer-facing roles effectively.

Strong communication skills to maintain a steady and efficient communication flow with test teams across different geographies.

Proficiency in Agile methodologies, JIRA w Zephyr, and SCRUM.

A minimum of 6 years working experience in IT and Business testing functions, with a deep understanding of QA and cloud system architecture / infrastructure.

Capability to drive Process Improvement initiatives.

Adherence to core values such as Courage, Collaboration, Accountability, Respect, and Excellence.

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Monitors emerging technologies and market trends, identifies process improvements, and contributes to quality assurance standards and the definition of best practices at the program level.

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Delivers on capability assessments / audits, benchmarking, reporting, and evaluation, reviewing and predicting potential areas of deficit / risks and taking preventative action.

Development of effective QA and test dashboard reporting at both detailed and executive level

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General

Demonstrated ability in client engagement at multiple levels, including creating and implementing clear, long-term strategies for successful client delivery.

Recognized as a thought leader on quality within the industry, with a track record of innovative thinking and generating new ideas.

Track record of setting visionary yet attainable goals, making courageous decisions, and implementing them successfully.

Committed to establishing industry benchmarks and setting high standards for success.

Skilled in generating groundbreaking technical solutions through collaboration with teams, applying originality and broad perspective.

Experience introducing new concepts or strategies that significantly improve or revise business practices, from ideation to implementation.

Excellent communication and presentation skills, including the ability to establish open and candid relationships at all levels and confidently influence and explain complex ideas to others.

Technical

Possesses an advanced level of expertise in QA with a strong background in managing QA programs and providing leadership to teams.

Demonstrates advanced project management skills.

Considered an expert in multiple areas, with in-depth application, technology, and domain knowledge, specifically in QA program management.

In-depth knowledge of QA and Testing methodologies, tools, KPIs and reporting

in particular a detailed knowledge is required of test automation, automation tooling and automation best practices

Strong knowledge of emerging technologies and market trends, able to assess their impact on business strategies, benefits, and risks.

Proven track record in promoting Quality principles throughout all levels of an organization.

Skilled in anticipating problem areas and utilizing formal methodologies to forecast trends and define innovative strategic choices in response to the potential implications of multiple integrated options at the program level.

In-depth knowledge of enterprise software solutions and experience in managing QA teams within programs.

Skilled in working closely with clients to develop an understanding of their business strategy and architecting testing support and solutions based on that understanding.

Management

Demonstrates excellent skills in managing people, fostering a culture of continuous learning and development, and inspiring others to reflect on their performance and grow.

Proven experience in managing geographically spread teams and creating a supportive environment that recognizes and learns from both successes and failures.

Proficient in translating the organization's vision, mission, and strategy into actionable projects and initiatives with clear milestones and delivery schedules.

Demonstrated ability to hire, develop, and retain top talent to support the organization's goals.

Experience in managing geographically dispersed teams across multiple time zones.

Budgetary

Directly accountable for managing budgets across all areas under the scope of responsibility.

Collaborates in the development of departmental budgets.

Proven expertise in monitoring and controlling resources, revenue, and capital costs against project budgets, while effectively managing the expectations of all project stakeholders.

Qualifications

Required Qualifications

Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience

Typically a minimum of 10 years

Related professional experience including a minimum of 5-6 years experience in a managerial position.

A minimum of 6 years working experience in IT and Business testing functions, with a deep understanding of QA and cloud system architecture / infrastructure

Preferred Qualifications

ISTQB Advanced

Project Management qualification

Additional course or certification in Quality Assurance

Certification in ITIL preferred

Management qualification

Master's Degree

Related field of study from an accredited university.

Prior Global Payments, payment or technology industry experience is preferred.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.

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