Housekeeping supervisor

Full-time

What will you be doing most days?

  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
  • Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
  • Verify completion of laundry and inventory restocking
  • Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules.

Conducts new employee training

  • Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
  • Follow facility safety and security guidelines. Participates in property safety committee and serves as an emergency responder for the location
  • Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements. Ensures safe chemical handling and proper chemical usage procedures
  • Develop work schedules and coordinates staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
  • Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments.

Performs or assists with cleaning duties as necessary

  • Assist the General Manager in team member selection process and provides input for associate performance reviews
  • Ensure that facility complies with brand quality performance standards
  • Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards

What are the requirements for this position?

  • You are neat, organized, and efficient
  • You have strong leadership skills and take pride in leading my example
  • You have strong communication and customer service skills
  • You know doing a great job can be physically challenging, but you are up for the task
  • You value a job well done
  • You know how to pick the appropriate cleaning tool and tonic to clean just about anything

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

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  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
  • Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
  • Verify completion of laundry and inventory restocking
  • Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules.

Conducts new employee training

  • Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
  • Follow facility safety and security guidelines. Participates in property safety committee and serves as an emergency responder for the location
  • Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements. Ensures safe chemical handling and proper chemical usage procedures
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  • Assist the General Manager in team member selection process and provides input for associate performance reviews
  • Ensure that facility complies with brand quality performance standards
  • Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards

What are the requirements for this position?

  • You are neat, organized, and efficient
  • You have strong leadership skills and take pride in leading my example
  • You have strong communication and customer service skills
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  • You value a job well done
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Physical Requirements for this Position

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Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

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The Study at Johns Hopkins is currently seeking a highly organized and meticulous Housekeeping Manager to manage and mentor our Housekeeping team members.

This position is responsible for the day-to-day operations of our room, laundry, and public areas operations. In partnership with the Rooms Division leaders, ensure that we deliver a comfortable and clean guest experience and align with our brand standards.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

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Paid Recognition programs

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Marriott Hotel and food discounts

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